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To produce a great result, you need a winning formula. As MICE travel experts, ATPI have perfected the unique blend of exceptional service, intuitive technology, and local knowledge needed to curate extraordinary Meetings, Incentives, Conferences, and Events in Indonesia.
Award-winning service
With 13 years of experience in Indonesia business event management, ATPI were proud to be recognised as the Business Events Travel Agency of the Year – Indonesia at the TDM Travel Trade Excellence Awards 2024. This prestigious award highlighted our exceptional service, meticulous attention to detail, and innovative approach to corporate event planning in Indonesia and beyond.
The award-winning trip was an incentive organised to reward 61 of PT Sinta Prima Feedmill’s top-performing distributors and the judges praised several ATPI services that help us stand out from the crowd as Indonesia’s premier MICE travel management company. From handling every guest’s visa processing requirements and booking their premium accommodation to planning bespoke menus and providing multilingual support during the trip, ATPI took care of everything from end-to-end.
The result? A 98% participant satisfaction score.
Proactive problem solving
That’s not to say business event travel doesn’t present unexpected challenges. If you’re planning a conference or meeting, it’s important to work with a corporate events planning company in Indonesia that can cope well under pressure and quickly find solutions to sudden itinerary changes. With our expert team supporting your travellers on the ground, ATPI can react instantly when things go awry.
Let’s look at an example: ATPI supported the Nanyang Technological University’s School of Art, Design and Media on a culturally immersive trip to Indonesia. The itinerary included an excursion to the Borobudur Temple, but circumstances beyond our control delayed the trip. To avoid any potential dissatisfaction, ATPI sprang into action, quickly organising a complimentary group lunch that helped to diffuse tension while reflecting our unwavering commitment to customer care.
Innovative technology
ATPI’s exceptional customer service is enhanced by state-of-the-art technology designed to support travellers anytime, anywhere. As part of our corporate event planning in Indonesia, we can equip your team members, partners, and suppliers with ATPI On the Go. This mobile app is a comprehensive travel toolkit that you can carry with you. From your phone, you can access your itinerary, check the status of your flights, update your information, and chat with our travel experts.
For emergencies, ATPI Alerts can provide real-time notifications via email, SMS, and mobile app. In Indonesia, our local team use secure WhatsApp messages to share important information in an instant, while a bespoke customer e-book serves as a digital tour guide and handbook in one.
Tailored to travellers
Whether you have guests travelling from across Indonesia to attend a conference or you’re looking to reward top performing team members with an incentive trip overseas, the details matter. While ATPI specialise in group travel, we also tailor our service to each individual traveller to ensure their trip is memorable for all the right reasons.
With 24/7 support, every traveller can benefit from immediate assistance and feel assured that ATPI prioritise our duty of care above all else. But our approach to business event management in Indonesia goes beyond safety; we curate experiences that go above and beyond, from providing meals that meet different dietary requirements to ensuring transportation from the conference centre to post-event networking is ready and waiting to go. It’s a seamless service that feels effortless yet requires an expert touch.
Collaborative conferences
When it comes to corporate event planning, Indonesia has a venue for every occasion. No matter whether you’re looking to host an international exhibition, industry conference, or small group meeting, our business conference services Indonesia team can help.
ATPI can co-ordinate your guestlist, manage seat allocation, and send out invites to events in large venues like the Dyandra Convention Centre in Surabaya or more unusual locations like the meeting spaces at the Jagat Satwa Nusantara animal conservation centre. You set the brief; we’ll take care of the rest.
Memorable events and meaningful experiences
Indonesia business event management is made easier thanks to the country’s beguiling combination of cultural experiences, natural beauty, and historic sites. The 17,000 islands making up the Indonesian archipelago offer diversity and adventure, whether you choose to travel to Jakarta, Bali, Lombok, or Manado.
With our local knowledge and close connections with tour operators and attraction owners across Indonesia, ATPI can plan incentive trips that will surprise and delight your guests. With a multilingual local guide on hand to ensure overseas travellers can make the most of their visit, we can plan trips to sites like the Merdeka Building and Gedung Sate, a sunrise expedition to Mount Bromo, a guided tour through Gunung Leuser National Park, or a cocktail reception at Jakarta’s Skye bar.
Looking for support with your business event travel in Indonesia? For more information, click here.
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