Introduction
For our commercial team in the Netherlands and Belgium, we are looking for an Account Support Medewerker (Corporate Travel, Marine & Energy) – Hybrid & Office at Schiphol-Rijk/Barendrecht (at least 2 days per week in the office).

About ATPI
ATPI represents a group of strong travel brands, active in corporate travel, marine & energy travel, and corporate and sports events. As a driven ‘travel management company’, ATPI is one of the fastest-growing companies in the sector. Globally, we operate in more than 45 countries with over 100 offices. Our services extend across all industries, focusing on providing the highest level of service to clients. ATPI offers efficient travel solutions and optimal management of travel costs. Exactly what clients expect and get, every day. Working at ATPI means a versatile role in a dynamic and international environment, where you deal with all aspects of the profession.

What will you do?
You will manage the SME account portfolio, which includes Corporate Travel and Marine & Energy accounts. You will maintain contact with clients via phone, email, and Teams. You will proactively identify opportunities and ensure that the planned revenue and margins are achieved. You will also create an SME Account annual plan defining the goals for your portfolio. Managing your account portfolio will take up about 70% of your time. In addition, you are expected to perform supportive administrative tasks for the commercial team during the remaining time.

You will be in direct contact with our operational units, where we continuously monitor and optimize service for our clients. Meeting deadlines or solving issues? You keep a cool head and ensure everything is ready on time. “Getting the job done right” is our motto, and as a team, we stand by it. Do you recognize yourself in this, and are you the colleague we’re looking for?

Additionally…
Within the organization, you are the point of contact for all commercial questions related to our clients and the agreements we have made with them. You will closely collaborate with other departments within ATPI.

Who are you?

• You have a Bachelor’s degree or equivalent work and thinking level.
• Excellent command of the Dutch and English languages is a must (both spoken and written).
• Knowledge of MS Office (Word, Excel, Outlook, PowerPoint) and Microsoft Dynamics.
• Experience in a commercial role is a plus.
• You are flexible and eager to work independently.
• You have commercial insight and a service-oriented attitude.
• You are proactive and a team player.
• You have experience maintaining client relationships.

In your supporting role, there will be peak periods throughout the year. You can handle pressure well during these times, setting clear priorities. You maintain an overview of multiple tasks and approach your work in a planned and proactive manner. It’s beneficial if you have a background in the business travel industry, but this is not a requirement.

We offer
A versatile position within a dynamic and forward-thinking company with enthusiastic colleagues and opportunities for career growth. Due to short communication lines and an informal work environment, there is room for employee initiatives.

ATPI offers a solid benefits package, including a pension plan, discounts on travel bookings, and 50% off an annual travel and cancellation insurance policy.

How to Apply?
If you are interested in this position, please send your CV and cover letter to [email protected]. For more information about the vacancy or the application procedure, you can also contact Roger Ilahi via [email protected].

Location: Paris, Nice, France
Employment Type: Full-time, Hybrid

About Us:

ATPI is a leading travel management company with a strong local reputation in the maritime sector and an established presence in the French corporate market. As part of our growth strategy, we are looking for a motivated and dynamic professional to drive business expansion, particularly within the small and mid-sized corporate business segment across various industries, while strengthening and nurturing relationships in our core maritime sector.

Role Summary:

The Business Development Manager will be responsible for both acquiring new profitable clients in accordance with annual budgeted targets and managing relationships with existing accounts. This dual-focused role requires a proactive individual with a strong sales acumen, a deep understanding of client relationship management, and the ability to navigate complex business needs in the corporate and maritime travel sectors. The successful candidate will build and manage a targeted local pipeline, identify growth opportunities, tailor travel solutions to meet customer requirements, and ensure exceptional service delivery to build long-term partnerships.

Key Responsibilities

Sales Development:

• Proactively identify and secure new business opportunities in the small and mid-sized corporate market in France
• Leverage the company’s established reputation to solidify and expand market share in the maritime industry.
• Build, maintain and manage a prospective customer database as agreed with the Managing Director.
• Support new multinational opportunities originating from our partner network team
• Conduct market research to identify trends, client needs, and competitive positioning.
• Develop and present tailored sales pitches and proposals to potential clients, highlighting ATPI’s value proposition and expertise.
• Negotiate the terms of an agreement to close sales.
• Achieve and exceed sales targets through strategic planning and effective pipeline management.
• Ensure that the CRM is kept up to date in accordance with agreed guidelines and reflects all sales activities undertaken and planned.
• Develop the company brand and represent ATPI in the marketplace at industry events and trade organizations as a leader in the industry.
• Maintain industry expertise of innovations, trends, challenges, and obstacles for both the Travel and Maritime industries.
• Conduct all sales activities with the highest degree of professionalism and integrity

Account Management:

• Serve as the primary point of contact for assigned accounts, ensuring excellent service and satisfaction.
• Build and maintain strong, long-term relationships with key decision-makers.
• Monitor client accounts to identify opportunities to increase client profitability through initiatives such as upselling or cross-selling.
• Resolve issues promptly, ensuring seamless travel management for clients.
• Liaise with local operational teams and leaders to ensure excellent service delivery, assisting issue resolution, and client communication/escalation
• Develop quality business planning documents and account performance to provide senior management with regular and accurate information.
• Provide monthly MI/reporting to Travel Manager and senior stakeholders within the client base and ATPI respective Regional / Global Account Managers. Analyse MI to identify trends and savings opportunities, or policy recommendations to share proactively.
• Participate in maintaining controls over aged debt and finance related matters.
• Develop a strong network of supplier contacts and relationships supporting the ATPI brand reputation as well as being the primary point of contract for ATPI Clients when working with their preferred suppliers.
• Support implementations for new business as required.

Collaboration and Strategy:

• Work closely with internal teams & stakeholders, including operations, bid management, finance, and marketing, to ensure the delivery of client-focused customized solutions.
• Provide market insights and feedback to inform business strategy and product development.
• Represent the company at industry events, conferences, and networking opportunities to increase brand visibility.
• Maintain a good understanding of ATPI’s tools, technology and products

Qualifications and Skills:

• Proven experience in sales and account management, preferably within travel management.
• Strong knowledge of the corporate travel landscape and its specific challenges, with an understanding of the maritime sector as an advantage.
• Demonstrated ability to build and maintain client relationships at all levels.
• Results-driven with a track record of meeting and exceeding sales targets.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Proficient in French and English (written and spoken).
• Strong organizational skills and the ability to manage multiple priorities.
• Excellent Microsoft Word, PowerPoint, Excel Skills and experience using a CRM system
• Demonstrated experience with Social Media for business (preferably LinkedIn)

What We Offer:

• Competitive salary with performance-based incentives.
• Hybrid work environment offering flexibility and work-life balance.
• Opportunities for professional growth within a market-leading company.
• A supportive and collaborative team culture.

How to Apply:

If you are passionate about driving business growth, building strong client relationships, and contributing to the success of a market leader in travel management, we would love to hear from you. Please submit your application, including your CV and a cover letter to [email protected]

Are you interested in working in a friendly and team-oriented environment to manage the travel of multiple corporate & marine clients and support the continued growth at ATPI France?

ATPI France is looking for motivated and talented travel consultants with Amadeus GDS experience!
These full-time positions will be based in the Paris region (Ruel Malmaison) or Nice, with a hybrid work schedule (2 days home working/per week)

CLIENTS: MULTINATIONAL / OFFSHORE / MARINE / FRANCE CORPORATE

Hours: Monday to Friday from 08:30-16:30 & 10:00-18:00 am – on a rotating basis (1 week out of 2).  35 hours/per week.

Responsibilities

• Provide advice, pricing and ticketing of travel-related services and products (air, hotel, car, rail) for business travellers, in French and/or English
• Manage reservations, modifications, and cancellations of individual and/or group travel bookings
• Prepare and execute travel booking quotes and/or order confirmations in accordance with the company’s travel policy
• Price complex travel requests
• Control and monitor the quality of bookings
• Assist the client in case of problems and manage disputes
• Use the list of referenced suppliers
• Ensure customer incident reporting and savings
• Participate in any project-related work

Skills/Experience

• You have previous experience of working in a similar position.
• You have a perfect knowledge of the GDS AMADEUS
• You master written/spoken English
• You are experienced with Microsoft Office tools.
• You have excellent interpersonal skills, a sense of service, and are solution-driven.
• You are used to working in a team as well as autonomously and you are recognized for your curiosity, creativity, rigour, dynamism, and sense of service.

Are you interested?

Send your CV to [email protected] and [email protected]

Position Overview:  To provide excellent customer service to ATPI clients by delivering courteous and consultative travel arrangements.  Demonstrate expertise in routings, faring and travel logistics for domestic and international reservations including air, car, hotel, and rail.  Applies both company policies and standards as well as adheres to client travel policy and booking requirements.  Properly documents reservations according to standards and takes steps to provide lowest, logical fare options. Exhibits experience level through consultative approach with customers and problem-solving skills.  Mentors less experienced team members and new employees. Assist with multiple accounts for Corporate, Marine and Energy and Offshore clients when needed.

Areas of Accountability

• Ensures service delivery and customer satisfaction.
• Proficient in all aspects of domestic and international travel to include air, car, hotel, and rail.
• Delivers operational requirements and applies appropriate travel policy guidelines according to client specifications.
  • Ensures data quality standards are met including reporting elements and traveler profile information.
  • Follow best practices for booking and issuing tickets.
  • Includes all reservation elements including seat assignments and special requests.
  • Provides advice and consultation to clients for international documentation.

• Applies industry and company tools and technologies.
  • Master’s proprietary and third-party technologies required to perform job functions.
  • Demonstrates proficiency of applications including telephony and computer skills.
  • Exhibits industry expertise and international reservation skills.
  • Knowledge of Corporate, Marine and Energy and Offshore client requirements.
  • Understands requirements of Corporate, Marine and Energy and Offshore published and contract faring.

• Balances efficiency and effectiveness.
  • Works efficiently to provide prompt service and to meet productivity standards.
  • Responsible for managing incoming calls and emails within service level expectations.
  • Ensure tickets and informational requests are provided in a timely manner.
  • Maintains queues and follow-up on client requests.
  • Helps team members with overflow work and tasks.
  • Makes suggestions for process improvement.
  • Takes the initiative to solve problems and reports solutions to management.

• Supports company objectives, products, technologies, and initiatives.
  • Upholds company policies and procedures; makes suggestions for quality improvements or efficiencies.
  • Demonstrates teamwork and helps co-workers and management.
  • Volunteers for departmental projects or company initiatives
  • Maintains rapport and works professionally with suppliers, vendors, and third-party companies.
  • Take steps to avoid debit memos and errors.
  • Embraces technology initiatives.

Knowledge and Skill Required:

• Excellent communication and interpersonal skills.
• Able to build strong client relationships.
• Overall understanding of technology platforms, GDS functions, Microsoft applications
• Able to work in cross-functional teams.
• Strong knowledge of international reservations, geographies, faring and routings.
• Consultative service skills and problem-solving abilities.
• Expertise in Corporate, Marine, Offshore and Energy travel industry.
• Capable of sharing knowledge and mentoring others.
• Shows initiative by looking for opportunities to improve processes and making suggestions.
• Supportive of management and company objectives
• Assist with multiple accounts for Marine and Offshore and Corporate clients.

Send resumes to [email protected]

Position Overview:

The Senior Director for Sales and Account Management, North America, will be responsible for leading and driving the sales and account management strategies across the North American region. This pivotal role involves developing and executing sales plans, nurturing client relationships, and maximizing revenue opportunities. The ideal candidate will possess strong leadership skills, a proven track record in sales and account management, and a deep understanding of the North American market landscape.

Key Responsibilities:

Strategic Leadership: Develop and implement strategic sales and account management plans to achieve revenue targets and business objectives in alignment with company goals.

Team Management: Lead, mentor, and motivate a high-performing sales and account management team to drive results, foster a culture of excellence, and ensure professional development opportunities.

Client Relationship Management: Build and maintain strong relationships with key clients, understanding their needs, anticipating challenges, and providing solutions to enhance satisfaction and loyalty.

Business Development: Identify and pursue new business opportunities, partnerships, and market segments to expand the company’s presence and revenue streams in the North American market.

Sales Performance Monitoring: Establish key performance indicators (KPIs) and metrics to measure sales performance, analyze data insights, and implement strategies for continuous improvement.

Collaboration: Work closely with cross-functional teams including marketing, product development, and operations to ensure alignment of sales initiatives with overall business objectives and customer needs.

Market Analysis: Stay abreast of industry trends, competitive landscape, and market dynamics to inform sales strategies, identify emerging opportunities, and mitigate potential risks.

Budget Management: Develop and manage sales budgets, forecasts, and financial targets, ensuring efficient allocation of resources and optimal return on investment.

Compliance and Ethics: Ensure adherence to company policies, industry regulations, and ethical standards in all sales and account management activities.

Qualifications:

Proven track record of at least 5 years in sales and account management roles, with at least 5 years in a leadership capacity.

Extensive experience in B2B sales, preferably within the Travel Management industry.

Demonstrated success in driving revenue growth, managing large client portfolios, and negotiating complex contracts.

Strong leadership, communication, and interpersonal skills, with the ability to influence and inspire teams and stakeholders at all levels.

Strategic thinker with analytical acumen, problem-solving abilities, and a results-oriented mindset.

Deep understanding of the North American market landscape, industry trends, and customer dynamics.

Proficiency in CRM systems and Microsoft Office Suite.

Location: This position is based in Houston, Texas.

Company Culture:

We foster a dynamic, collaborative, and inclusive work environment where innovation and excellence are celebrated. Our commitment to diversity, equity, and inclusion is reflected in our culture, policies, and practices.

If you are a strategic leader with a passion for driving sales excellence and fostering client relationships, we invite you to join our team and make a meaningful impact on our continued growth and success in North America.

ATPI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences.

Please send your resume and cover letter to [email protected]

About ATPI Marine and Energy:
ATPI is a leading global Travel Management Company (TMC) specializing in the
Offshore, Marine, Energy and Mining sectors. Our Vision is to continuously look for
innovative ways to extend the scope and value of the services we offer through the
passion for the business we have. Our Values include innovation, commitment,
empowerment, and foresight to build true partnerships with our customers, vendors,
and associates and delivering what really matters.

Job Summary:
The Business Development Manager will be responsible for establishing new
relationships and growing ATPI Marine and Energy’s maritime customer portfolio.
This position is designed to present the unique experience, value, and capabilities
ATPI has within this industry to provide outstanding service, duty of care, technology
solutions, consultation, and cost savings to our customers. Through prospecting,
networking, vendor relationships, and lead follow ups, the successful candidate will
not only meet, but should drive to exceed their annual quota. The target market will
be the small to mid-sized organizations within the maritime sector.

Summary of essential job functions:
▪ Prospecting and qualifying of truly viable organizations that will be able to
benefit from our products and services and enter into long term partnerships.
▪ Developing our brand in the marketplace as an industry expert and consultant
as well as the ability to represent ATPI in the marketplace at industry events
and trade organizations as a leader in the industry.
▪ Sales Pipeline development and management of both short and medium
range cycles to equal 4-5 times the annual quota.
▪ Recording and tracking of all sales activity on a daily, weekly, monthly and
annual basis within the CRM and providing detailed notes and information on
all prospective customers and relationships.
▪ Comfortably presenting products and services to all levels of an organization,
both externally and internally.
▪ Superior ability to create customized presentations, proposals, and marketing
materials based on the prospects business, the value ATPI brings to the
prospect, and shows a true win-win philosophy to the customer-vendor
partnership.
▪ Building strategic business cases for responses to RFI, RFP and RFQ’s that
validate the ATPI unique industry offering and customer need fulfillment.
▪ Proactively strategizing with key internal business stakeholders such as
operations, finance, account management and implementation on pipeline
activity, sales strategies, service models, pricing and the transition from sales
to partner customer.
▪ Continually evaluating and providing detailed analysis of the competitive
marketplace, not only in regard to Travel Management Companies (TMC’s),
but the maritime sector around acquisitions, mergers, and startups.
▪ Maintaining industry expertise of innovations, trends, challenges, and
obstacles for both the Travel and Maritime industries.
▪ Conduct all sales activities with the highest degree of professionalism and
integrity
▪ Assume additional responsibilities, as requested.

Experience required:
▪ 5+ years outside sales experience selling to the Marine and Shipping
industry
▪ Travel Industry experience

Knowledge, Skills and Abilities required and or preferred:
▪ Exceptional communication and presentation skills, both written and
verbal, in order to express technical and nontechnical concepts clearly
and concisely
▪ Excellent organizational skills to meet goals and set priorities
▪ Exceptional market and customer awareness skills
▪ Industry knowledge to implement and oversee compelling campaigns
relevant to the industry and its audience
▪ Ability to travel both domestically and internationally as needed.
▪ Flexibility to work nights and weekends as business case warrants.
▪ Self-motivated, Independent, and the ability to research and seek out
answers
▪ Proficiency with Microsoft Office, familiarity using a CRM system, and
ability to adapt to new software programs.
▪ Demonstrated experience with Social Media for business (LinkedIn,
Twitter and more)
▪ Creative “outside the box” thinking
▪ Firmly aligned with ATPI Marine and Energy’s Values and Vision

Additional information:
▪ Excellent compensation package with untapped commissions, base salary,
and bonus based on quota attainment
▪ Full benefits packages available with 401K
▪ Membership to trade and industry organizations
▪ Energetic, exciting and fast paced work environment with an industry leading
management team that provides an open and engaging learning environment.

Please send your resume and cover letter to [email protected]

ATPI Marine and Energy will not discriminate in its employment
practices due to an applicant’s age, race, color, religion, sex, sexual
orientation, gender, gender identity, gender expression, national origin,
protected veteran or disability status or any other factor prohibited by
law. Must be eligible to work in the USA.

 OVERALL PURPOSE OF THE ROLE

Under the guidance and supervision of the Team Leader, consistently do bookings and liaise with clients on their travel plans and get them cost effective fares with the optimal routing.

RESPONSIBILITIES

·       Familiar with Global Distribution System (Galileo, Amadeus), Fare database, Scripts, Microsoft Office and other systems that are in use for reservations and ticketing

·       Respond to client’s email within the Service Level Agreement (SLA)

·       Knowledge of Reservation, Ticketing, Issue, Re-issue, Re-scheduling, Refund

·       Handle client’s documents requirements for VISA applications

·       Understand the client’s needs in order to provide efficient service at all times

·       Provide the most cost effective and best / optimal fare to the client with the swiftest routing that makes the travel convenient for the Client

·       Handle client’s feedback and escalate any complaints to the Team Leader and Manager

·       Follow up and keep track of ticketing deadlines and schedule changes and inform clients

QUALIFICATIONS: SKILLS & EXPERIENCE

·       Fluent in English, oral and written

·       Possesses a basic Diploma/Bachelor Degree, preferably in Travel

·       Minimum 3 years of experience in the Travel Industry

·       Able to communicate with a wide range of people at all levels, both within and outside the Company

·       Previous experience in Marine Travel, using any GDS, and working with Airline Nett Fare products is preferable

Applications and CVs should be sent to:

[email protected]

OVERALL PURPOSE OF THE ROLE

Working closely with the ‘Client’ you will be a true Customer Champion working to deliver an exceptional service experience that is valued to the point of driving customer advocacy.

To provide support to the customer & the Global Account Manager.

Build a strong working relationship with Key Stakeholders across markets both internally & externally.

You will design & deliver strategies to ensure an excellent traveller experience.

A good problem solver with a ‘can do’ attitude.

This position and will require you to be flexible in your working hours, particularly when dealing with other Global markets, as well as the ability to travel if required.

RESPONSIBILITIES

·       Business Management support for the Global ATPI Account Manager

·       Managing the operations team in Malaysia

·       First point of contact and liaison between the ‘Client’ & ATPI Operations

·       Answering general Travel related queries / requests from travellers, bookers & stakeholders, providing resolutions and solutions for future avoidance of issues

·       Liaise with the ‘Client’ and ATPI internal teams.

·       Maintain & monitor preferred suppliers in online tools

·       Assist users who are unable to access or navigate OBT and provide training as needed

·       Set-up, define & scope working practice for Project related travel and be the link to Global Operations

·       Drive online adoption

·       Ensure effective communication & manage expectations with the client and ATPI departments

·       Deliver Knowledge sessions for travellers and bookers

QUALIFICATIONS: SKILLS & EXPERIENCE

·       Minimum of 5 years corporate travel industry experience within Operations with experience from front line operations to online booking tools

·       Experience of handling Global Customers within an Operations Team

·       Highly organised, focused attention to detail and quality orientation

·       Fully conversant in MS office – Word, Excel, PowerPoint & SharePoint

·       Can diffuse high tension situations comfortably and remain calm and stable under pressure

·       Ability to multitask and manage multiple projects

·       Ability to influence without direct authority, effective management, and motivation skills

·       Commitment to delivering a consistently high quality of service, exceeding client expectations

·       Excellent interpersonal skills

·       A positive, proactive attitude, flexible approach, and enthusiastic manner

·     Familiar with Global Distribution System (Galileo, Amadeus), Fare database, Scripts, Microsoft Office and other systems that are in use for reservations and ticketing

Applications and CVs should be sent to:

[email protected]

 OVERALL PURPOSE OF THE ROLE

As the dedicated Global Account Manager, you are responsible for all aspects of the clients’ travel programme.

This includes implementation, business planning, client reviews, retention and contract negotiation.

You are responsible for establishing and maintaining ATPI and customer relationships with key decision makers in multiple countries and regions

RESPONSIBILITIES

·       Manage all aspects of the clients’ travel programme and be the 1st point of contact

·       Meet client retention and account profitability targets

·       Drive globalization, booking process efficiency and policy compliance across all client markets

·       Offer proactive and consultative solutions to clients and increase revenue by up selling ATPI products and services

·       Participate in business forecast and budget planning

·       Develop and execute business plans, implement key deliverables, and measure results

·       Develop, measure and report on Service Level Agreements and Key Performance indicators

·       Create and manage business improvement plans and conduct client business reviews

·       Manage operational, global/regional reporting requirements

·       Ensure timely settlement of customer debts where required and necessary as per contractual obligation

·       Act as main contact point for client Executive team

·       Maintain ATPI supplier and industry relations

·       Provide regular reports and presentations internally to ATPI stakeholders to the performance of the account

QUALIFICATIONS: SKILLS & EXPERIENCE

·       Minimum 5 years of account management experience in Travel Management Company managing global or regional accounts

·       Cultural awareness of global markets

·       Project management experience

·       Knowledge of contract management, strong negotiation, and analytical skills

·       Ability to interact with all levels of stakeholders and influence decision makers

·       Fluent in oral and written communication skills, including public speaking and presentations

·       Confident in liaising with senor stakeholders both internally and with the client

·       Proficiency in Microsoft Word, Excel, and PowerPoint

Applications and CVs should be sent to:

[email protected]

 OVERALL PURPOSE OF THE ROLE

Performs day to day Accounting Operations by maintaining and reconciling accounts, preparing reports, payment, etc

RESPONSIBILITIES

·       Maintain financial records in general ledger accounts.

·       Handle both local and overseas payments.

·       Manage general ledger accounts, including control accounts and adjusting entries for amortizations and prepaids.

·       Analyze and reconcile retainage and accounts payable ledgers.

·       Reconcile credit card transactions with financial records and bank statements

·       Ensure compliance with accounting policies, procedures, and financial regulations at federal, state, and local levels.

·       Assist in ad hoc projects as required.

QUALIFICATIONS: SKILLS & EXPERIENCE

·       Bachelor’s degree or diploma in accounting

·       Minimum of 1 year of experience in accounting

·       Proficiency in MS Offices, especially Microsoft Excel

·      Excellent analytical, problem-solving, and communication skills

·       High level of accuracy and attention to detail

·       Fluent in oral and written English

Applications and CVs should be sent to:

[email protected]

 OVERALL PURPOSE OF THE ROLE

ATPI is a world leading travel and event management company. We are looking for a commercial leader to drive and deliver the next phase of growth in China. If you’re a passionate self-starter, ATPI is a great place to get ahead

The GM is responsible for the day-to-day commercial and financial operations of the business

The GM needs to be strategic and analytical; you will be responsible for delivering growth and profits

The GM should be commercially astute and be responsible for negotiating deals and commissions with travel partners and clients

This role would suit an individual looking to take their next step into Senior Management, particularly after a period of managing highly successful commercial teams or acting as 2nd/3rd in command currently. The role is focused on delivering profit in a rapidly growing market and is top priority for the ATPI Group in Asia

RESPONSIBILITIES

·       Oversee and manage all critical functions, deliver and exceed goals with full responsibility for the Country P&L

·       Promote and market the business to new or niche markets with overall responsibility for new sales and client management

·       Source, implement and deliver profit in new office locations in strategic Tier 1 cities across China

·       Implement alternative and innovative ideas for achieving new business

·       Liaise with travel partners, including airlines and hotels, to manage supplier relations

QUALIFICATIONS: SKILLS & EXPERIENCE

·       Experience in a travel agency or travel equivalent related industry is an advantage but not mandatory

·       Strong organizational and time management skills with ability to prioritize

·       Must be a self-starter and have proven ability to achieve targets and grow profits

·       Excellent communication and interpersonal skills

·       Strong problem-solving skills and analytical abilities

·       Confident in English, oral and written

Applications and CVs should be sent to:

[email protected]

Join Our Team at ATPI Taiwan!

ATPI is a global leader in travel management, specializing in corporate, marine, energy, and sports sectors. With a presence in over 100 offices worldwide, we are dedicated to delivering what really matters to our clients.

Our goal in Taiwan is to become the No.1 TMC. We believe that by recruiting a passionate team and providing the best travel booking services, we can achieve this goal in the foreseeable future! We are currently actively recruiting Sales Manager. Sales Manager responsible for the development and performance of all facets of Sales in Taiwan to achieve maximum profitability and growth in line with the company’s sales targets.

Key Responsibilities:

• Identify, prospect, and secure high-value corporate clients.
• Effectively managing and driving the sales cycle from prospection (RFPs) through to successful closure
• Build and nurture relationships with decision-makers and stakeholders in the market, as well as local organizations, industry associations, and key stakeholders to create a strong referral pipeline.
• Develop and implement comprehensive sales strategies to meet and exceed revenue targets.
• Negotiate and close complex contracts, delivering customized travel solutions to meet client needs.
• Collaborate with internal teams to ensure seamless onboarding and service delivery.
• Stay informed about industry trends and competitive landscape to identify new opportunities.

Qualifications:

• Sales Experience: 5+ years of proven success in B2B sales, preferably in the TMC or corporate services industry.
• Local Connections: Demonstrated ability to establish and leverage relationships with local organizations, associations, and networks to drive referrals.
• Results-Oriented: Proven track record of meeting or exceeding sales targets, particularly with mid-to-large enterprises.
• Relationship Building: Strong interpersonal skills with a focus on building long-term partnerships.
• Strategic Thinking: Ability to develop and execute targeted sales plans that deliver measurable results.
• Communication Skills: Excellent negotiation, presentation, and written communication abilities.
• Market Knowledge: Familiarity with the Taiwan market, including industry trends and key business drivers.
• Language Proficiency: Fluency in English and Mandarin is required.

Benefits:

• Competitive salary
• Comprehensive health insurance coverage.
• Opportunities for professional development and training.
• Collaborative and supportive work environment.
• Potential for career advancement within a global organization.

Applications and CVs should be sent to:

[email protected]

Join Our Team at ATPI Taiwan!

ATPI is a global leader in travel management, specializing in corporate, marine, energy, and sports sectors. With a presence in over 100 offices worldwide, we are dedicated to delivering what really matters to our clients.

Our goal in Taiwan is to become the No.1 TMC. We believe that by recruiting a passionate team and providing the best travel booking services, we can achieve this goal in the foreseeable future! We are currently actively recruiting Travel Consultants. Travel Consultants are the most important part of achieving this goal. We look forward to working with energetic and passionate individuals to strive towards becoming the best TMC.

Key Responsibilities:

• Understand clients’ travel policy and business needs to provide efficient and personalized services.
  • Offer cost-effective and optimal travel options, ensuring convenience and satisfaction.
  • Manage ticketing deadlines, schedule changes, and keep clients informed promptly.
  • Address client feedback and escalate concerns to the appropriate channels.

Qualifications:

• Proven experience as a Travel Consultant or in a similar customer service role is a must.
  • Proficiency in travel booking software and Global Distribution Systems (GDS) is a strong plus
  • Excellent communication and interpersonal skills.
  • Strong organizational abilities and attention to detail.
  • Ability to handle unforeseen issues calmly and effectively.

Benefits:

• Competitive salary
• Comprehensive health insurance coverage.
  • Opportunities for professional development and training.
  • Collaborative and supportive work environment.
  • Potential for career advancement within a global organization.

Applications and CVs should be sent to:

[email protected]

DEPARTMENT: Digital Services

REPORTING TO: Digital Services Manager – Asia

JOB SUMMARY: The purpose of the role is to offer comprehensive support to both clients and colleagues with all online products offered by ATPI.

To support the Operational & Commercial Teams to deliver efficient and cost-effective processes and solutions.

This position plays a vital role in implementing and maintaining various products and systems, while providing excellent customer service and technical assistance to both internal and external stakeholders.

Duties and Responsibilities

• Online booking tool support: Have a good understanding of all ATPI 3rd party online booking tools to be able to provide support in trouble shooting issues or answering OBT related questions.
• Setting up ATPI solutions/Technology: configuration and setting up various ATPI products and solutions.
• To support answering emails or calls relating to all ATPI products and technology as well as 3rd party products.
• Collaborate with cross-functional teams such as Finance, Sales, Operations and/or technical teams to ensure a smooth transition and successful implementation.
• Documentation and Reporting: Create and maintain documentation related to the implementation and support of digital solutions. To document workflows, processes, known issues, and solutions to assist users and provide guidance.
• Collaboration and Communication: To work together and communicate with various stakeholders, end-users, vendors, and management. To ensure that everyone is informed about implementation progress, updates, and any changes or issues related to digital solutions.
• Profile Maintenance: Assist with profile maintenance, both manual updates and via an upload process.
• Work with other departments within ATPI to ensure all tasks are carried out effectively.
• General system maintenance updates.
• Maintenance of Online booking tools: This may require updates on the travel policy, custom fields, or system configuration.
• Presales – supports in RFP such as providing documentation, presentation materials to RFP team and conducting RFP presentation.
• Implementing Digital Solutions: OBT implementation which requires configuration of the site, attending meetings, conduct end to end testing and conducting trainings to both client and ATPI staffs

Key Experience, Knowledge & Skills

• Minimum 2 years working in the Travel agency industry will be an advantage.
• GDS (Global Distribution System) system proficient
• Attention to detail, accuracy, and ability to work under pressure.
• Able to use own initiative and think logically when reviewing system.
• Excellent written communication skills
• Ability to multitask.
• Experience in implementing or supporting Online booking Travel is an advantage
• Basic Excel knowledge
• Excellent communication and interpersonal skills to effectively engage with clients and internal teams.
• Strong organizational skills and ability to manage multiple projects simultaneously.
• Problem solving skills to address clients’ challenges and find effective solutions.
• Self-starter, Resourceful and ability to work independently and collaborate effectively in a team-oriented environment.

Applications and CVs should be sent to:

[email protected]

ATPI is on the lookout for an experienced Marketing Executive to join our dynamic and fast-growing marketing team in Asia. This role involves supporting and executing a range of marketing initiatives, combining creativity, strategic insight, and analytical skills to drive our brand forward. We’re seeking a candidate with a keen eye for detail, a flair for graphic design, and exceptional wordsmithing abilities. If this sounds like you, we want to hear from you. Join us and be part of something extraordinary!

Key Responsibilities include but are not limited to the following:

• Support market research and analysis to assess trends, brand awareness, and competitive landscapes.
• Contribute to the development of story ideas and opportunities to enhance ATPI’s thought leadership, to drive awareness, engagement, and virality.
• Support the creation of compelling content for digital platforms, presentations, and other marketing materials, ensuring timely delivery.
• Provide support on-site events, trade shows, and webinars to promote ATPI’s services.
• Collaborate with commercial teams to understand business goals and create impactful communications that build advocacy for ATPI.
• Assist in the planning and execution of BTL marketing campaigns targeting specific objectives and demographics.
• Compile and report on campaigns and communication activities, providing results and actionable insights to the Marketing Manager
• Help manage and grow engagement across ATPI’s owned media channels.

Qualifications:

• Bachelor’s degree in marketing, Communications, or a related field.
• 3 + years related experience in B2B Marketing

• Proven experience in search engine marketing, social media advertising, and email marketing
• Prior experience with tools like HubSpot, Canva, Google Analytics, Adobe Indesign & Illustrator

Requirements:

• Strong copywriting and content creation skills, with the ability to write persuasively and clearly for various mediums (digital, marcom, thought leadership, award nominations).
• A keen eye for design and visual aesthetics
• Ability to work independently and collaboratively with cross-functional teams.
• Excellent organisational skills with the ability to manage multiple projects simultaneously.
• TMC background is preferred but not mandatory.

Applications and CVs should be sent to:

Philippines: [email protected]

India: [email protected]

We are currently looking for a Key Account Manager to join their team in Mumbai in order to manage clients based in Singapore. This role will drive customer retention and increase existing client business by representing a single point of contact for customers. If you are a people person with great communication skills and who finds satisfaction in providing an exemplary customer experience then this could be the role for you.

Key Responsibilities

• Maintaining and expanding client relationships through regular client contact and communications with internal teams.
• Renegotiation of client contracts where necessary and ensuring retention of ATPIs client base.
• Managing the profitability of existing clients.
• Carrying out implementation of new clients won.
• Carrying out Management Information analysis and providing consultative analysis to the client on a regular basis.
• Building good working relationships with the Sales & Operations Managers and their respective teams.
• Maintaining accurate records in company designated database Microsoft Dynamics.
• Assisting credit control by ensuring clients are paying to contracted terms.
• Providing a monthly report to Head of Account Management on key achievements, activities, focus areas and requirements for your region.
• Any task as delegated by management

Requirements

• Bachelors degree preferred
• 5 years of experience in Customer Service and Account Management
• CRM – Salesforce knowledge preferable
• Well presented, Energetic, Analytical, and Customer Focused.
• Travel Management Company (TMC) Account Management experience is preferred but not essential.

Interested candidates share your cv on [email protected]

The role of the Regional Account Manager is to drive all aspects of the assigned customer portfolio including but not limited to retention, contract negotiation, implementation, upselling of ATPI products and services, and conducting business reviews.

Key Responsibilities

• Meet client retention and account profitability targets
• Increase revenues by means of Up-Selling and Cross-Selling through a consultative approach, ensuring solutions meet customer’s needs
• Develop and execute business plans, implement key deliverables and measure results
• Manage new business implementation
• Carrying out Management Information analysis and providing consultative analysis to the client on a regular basis
• Building good working relationships with the Sales & Operations Managers and their respective teams
• Maintaining accurate records in company-designated database – Microsoft Dynamics
• Ensure timely settlement of customer payments where required and necessary as per contractual obligation
• Providing a monthly report to the Head of Account Management on key achievements, activities, focus areas and requirements for your region
• Any task as delegated by management

Requirements

• Bachelor’s degree preferred.
• 5 Years’ experience in Customer Experience and/or Account Management
• Well presented
• Energetic, Analytical, and Customer Focused.
• Travel Management Company (TMC) Account Management experience preferred.

To apply please send your CV to [email protected]

Responsibilities & Authorities:

• Ensures the development and performance of all facets of Sales in all market to achieve maximum profitability and growth in line with the company’s sales targets.
• Meets new sales targets- gross sales and income.
• Sells products and services to prospective customers
• Identifies key/strategic customers, agrees on the key customer strategy and an annual programme for visits with each Key Account Manager to maintain and find ways to upsell the Client and ensures that action plan is in place for each key customer to achieve customer intimacy for the delivery of value to the business.

Job Specifications

Education:

• Bachelors Degree in Marketing and sales or any related courses is preferred

Experience:

• At least 3-5 years experience in sales.

Send resumes to [email protected]

Responsibilities & Authorities:

• Looks after global offices’ status and escalates and recommends to Immediate Superior possible course of action.
• Handles daily invoicing and all queries and disputes re invoices raised including weekly disputes. Ensures all invoices and disputes are settled promptly for payments at all times.
• Coordinates with Management in charge for any client requisitions for any deviations from Discovery.
• Coordinates with Management in charge for any client-contracted auto-scheduling of invoices.
• Promptly reports to Management any critical and risky client payment issues.
• Makes sure that all clients settled correct payments and are current.

Job Specifications

Education:

• Bachelors Degree in any business course.

Experience:

• Minimum of 3 years experience in Finance handling Billing and Credit and Collection.
  Experience in the travel industry is a plus.
• Hands on experience in MS Office programs and must be tech savvy.

Send resumes to [email protected]

Responsibilities & Authorities:

• Promptly executes all facets of respective ASC especially making sure that reservations quality, response time commitment to clients, lowest most direct flight pricing, class alternative via transit point that might be cheaper, set productivity, and customer service standard among others are met to ensure client satisfaction and fulfillment of contracts including all agreed procedures and work instructions per client reservations requests and if needed, ticketing requirements. This includes:
  • Makes sure that all relevant and required ATPI tools and QC are being utilized for every booking request geared towards providing offer at its cheapest and most direct flight.
  • Ensures implementation of all clients formats, contracts, requirements, expectations including endorsement from and to Business Hours Team are diligently accomplished on a daily basis. That all endorsements are accomplished according to agreed protocols and communicated for any challenges to respective client owners at office hours. This includes participation on Sales and KAM meetings with clients if needed
  • Books flights to the best timetable and cheapest airfare to achieve safe and on time joinship of customer/client and makes notations via standards if otherwise. Further, that that all booking contents should have best price and advice on immigration formalities to ensure safe departures at all times.

Job Specifications

Education:

• Bachelors Degree in Travel/Tourism or any related courses is preferred

Experience:

• At least 3 years experience in an airline or travel industry.

Send resumes to [email protected]

Responsibilities & Authorities:

• Implements and fulfils all agreed procedures and work instructions per customer reservations and if needed, ticketing requirements.
• Makes sure that all relevant and required ATPI tools; FV, AA, waitlist watcher, etc. are utilized at all times for every booking as a final result of booking offer is the cheapest most direct flight. Price and seat hawking manual procedures (CQC-continuous quality control) are done diligently and continuously to achieve the above.
• Makes sure that all programs and tools of ATPI from bars and pars, POS, Discovery, and other tools are learned and used at all times.

Job Specifications

Education:

• Bachelors Degree in Travel/Tourism or any related courses is preferred

Experience:

• Fresh graduate is acceptable

Send resumes to [email protected]

Responsibilities & Authorities:

• Handles daily invoicing and all queries and disputes re invoices raised including weekly disputes. Ensures all invoices and disputes are settled promptly for payments at all times.
• Coordinates with Management in charge any client requisitions for any deviations from Discovery.
• Coordinates with Management in charge any client-contracted auto-scheduling of invoices.
• Promptly reports to Management any critical and risky client payment issues.
• Makes sure that all clients settled correct payments and are current.

Job Specifications

Education:

• Fresh Graduate or Bachelors Degree in any business course.

Experience:

• With or without experience in Finance. Experience in the travel industry is a plus.

Send resumes to [email protected]