Open positions
Without our motivated and committed team across the globe, ATPI wouldn’t be what it is today – but could you contribute to what ATPI will be in the future? Check out our career opportunities below:
Europe
ATPI Group Travel is seeking an enthusiastic and skilled Project Manager to join our team. This role covers all aspects of group bookings, from quotations and reservations to project administration and after-sales support. You will collaborate with the team while confidently communicating with customers and suppliers.
About ATPI Group Travel:
Based in Schiphol-Rijk, we serve the Dutch and Belgian markets with a dedicated and experienced team. We manage flight requests for groups attending international (sports) events and business meetings.
What Will You Do?
- Identify and provide suitable travel solutions for customers.
- Request quotes from airlines and other suppliers.
- Book individual and group travel arrangements.
- Prepare and follow up on quotations.
- Manage reservations.
- Apply project-based thinking and execution.
- Perform calculations.
- Proactively monitor deadlines.
- Communicate professionally via email, Teams, and telephone with colleagues, customers, and suppliers.
- Identify and pursue new commercial opportunities.
- Handle project administration.
- Use reservation and accounting systems – we work with GDS Amadeus.
- Perform risk management.
- Provide after-sales support.
Job Requirements:
- MBO level of education or equivalent work experience.
- Proven project management experience, preferably in the travel or events industry.
- Excellent communication skills with a commercial mindset; fluent in both Dutch and English, spoken and written.
- IATA and hotel industry knowledge or affinity is a plus.
- Strong attention to detail, stress-resilient, with effective planning and multitasking abilities, along with financial insight.
- Ability to manage different stakeholders’ interests effectively.
- Capable of working independently as well as in a team.
- Client-focused and highly service-oriented.
- Professional and representative demeanor.
- Willingness to travel as needed for projects.
- A team player who can brief and motivate project teams and suppliers.
- Proficient in Microsoft Office, especially Excel.
What We Offer: A versatile role in a dynamic and forward-thinking company with enthusiastic colleagues. ATPI promotes short communication lines and an informal work environment that encourages employee initiatives. We offer an attractive secondary benefits package, including a pension plan, travel discounts, and continuous free travel and cancellation insurance.
Do You See Yourself in This Role? If so, don’t hesitate to send your CV and cover letter to [email protected]. For more information about ATPI Corporate & Sports Events, this vacancy, or the application process, please contact Roger Ilahi at [email protected].
About ATPI
ATPI represents a group of strong brands, active in corporate travel, marine & energy travel and events. You can find us in more than 45 countries worldwide with more than 100 offices, including in the Netherlands, UK, Canada, Norway, Singapore, Australia and Dubai.
The Dutch branch delivers travel services & solutions to corporate clients.
ATPI are leaders in efficient travel solutions and optimal travel cost management, to industry sectors where travel is business critical.
What are you going to do?
Reporting to the Head of Sales, you will secure new travel accounts in accordance with annual budgeted targets. You are someone with a genuine desire to join a dynamicand highly motivated commercial team, charged with increasing market share in The Netherlands to contribute to the growth of ATPI in all business lines with focus on Corporate Travel and Marine & Energy Trave..
And further…
- Build, maintain and expand the prospective customer databases;
- Ensure that ATPI is included on the tender list of potential clients within the prospect database;
- Conduct regular calls and meetings with prospective customers;
- Build and maintain relationships with prospective customers, proactively analysing their business needs and possible solutions;
- Design, production and effective delivery of high-quality sales presentations and proposals to prospective customers;
- Ensure all appointments and proposals illustrate ATPI in a highly professional yet competitive light with the end goal of securing the prospective business within an agreed pricing range;
- Work closely with the support team on the submission of proposals providing information and advice as well as approving the final documentation;
- Negotiate the terms of an agreement to close sales;
- Liaise with programme management for the implementation and hand-over plan of newbusiness;
- Ensure that the CRM is kept up to date in accordance with agreed guidelines and reflects all sales activities undertaken and planned;
- Attend trade shows and networking events as required;
- Set up and execute yearly sales plan to meet yearly revenue budget.
Who are you?
- You have at least 5 years of experience in a B2B commercial role, preferably in Travel or Hospitalityindustry;
- Must be educated to a HBO diploma/degree level – Business/Sales/Marketing related qualification preferred;
- Experience in selling services, rather than products;
- Experience at co-ordinating activity to often tight time-frames and an ability to prioritise deliverables and adapt flexibly to customer needs;
- Must be fluent in English and Dutch and possess strong communication skills, as liaison with potential clients and colleagues is a large focus within the job;
- Experience in selling to different layers in an organisation, from operational to c-level.
You recognize yourself in the following skills and competencies:
- Sales Focus
- Self- starter
- Team player
- Curiosity
- Energetic
- Goal oriented
- Deal closer
- Flexible
What we offer?
In this role you will be driving new business into all ATPI business lines. This is a very dynamic position, where you will be making a real difference through our unique sector technology, experience and knowledge in each of our business lines. This means a very varied position within a dynamic and progressive company. You will be joining a group of enthusiastic colleagues. Our flat hierarchy and informal atmosphere give room for initiative, ownership and challenging the status quo.
In addition to a competitive salary (including bonus), ATPI offers an excellent benefits package including a lease car, laptop and smartphone. This benefits package also includes a pension plan, discounts on travel booking and a free continuous travel insurance.
Recognize yourself?
Please send your CV and motivation to [email protected]. For questions about the application procedure, you can contact the HRM department by telephone on 020-2011 404 or via the same email address. For questions about the content of this vacancy, you can contact Jochem Hemink (Head of Sales) by telephone on 020-2011 257. For more information about ATPI, visit www.atpi.com.
Jumping straight in; as a Junior Project Manager, you will be part of our Digital team. You excel in planning and organizing and get excited about digital systems and agile working. Besides setting up and managing events for various A-clients in different registration and order systems, such as Panorama and EventsAir, you are an essential link between internal stakeholders, product owners, and developers. Does this sound good to you? Then read on quickly…
About ATPI
ATPI is active as a business travel and event organizer in the areas of corporate travel, marine & energy travel, corporate & sports events. You can find us in over 45 countries worldwide with more than 100 offices, including in the Netherlands, UK, Canada, Norway, Singapore, Australia, and Dubai. The Dutch branch, with more than 100 employees, develops and organizes travel-related services & solutions, events, and travel & hospitality programs for corporate clients.
Communication as a discipline is an important part of this. Think of developing (conceiving, realizing) communication tools as part of the total guest experience (order and registration websites, apps, invitations, etc.). Both the client and the guests go through a flow in which we aim to inform and inspire them optimally each time. Because let’s face it; the party starts as soon as you receive the first communication.
What will you be doing?
- Setting up and managing various order and registration systems;
- Translating client requirements and wishes into the chosen digital system;
- Creating tickets in, for example, Jira or Liquid as briefings for back- and front-end developers;
- Participating daily in the stand-up meeting where tasks and planning are discussed with product owners and developers;
- Reviewing/testing changes and functionalities;
- Processing feedback;
- Guiding developers;
- Supporting the operational team.
What do you bring?
- IT & management experience;
- Agile and scrum skills;
- Excel holds no secrets for you;
- Furthermore, you are precise, decisive, and above all solution-oriented;
- Proficiency in both Dutch and English, both spoken and written;
- Last but not least; you have excellent communication skills.
What do we offer?
A versatile role within a dynamic and forward-thinking company with enthusiastic colleagues. Due to short communication lines and an informal working atmosphere, there is room for initiatives from our employees. Besides contributing to leading international events, we also offer you the opportunity to gain onsite experience. ATPI offers an excellent secondary benefits package, including a pension scheme, discounts when booking travel, and a free continuous travel and cancellation insurance.
Excited about this vacancy?
Quickly mail your CV and motivation to [email protected]. For more information about this vacancy or the application procedure, you can contact Geraldine Provot via [email protected]. For more information about ATPI, visit www.atpi.com.
Acquisition is not appreciated.
About ATPI
ATPI represents a group of strong travel brands, active in corporate travel, marine & energy travel, corporate, and sports events. As a driven travel management company, ATPI is one of the fastest-growing companies in the sector. You can find us worldwide in over 45 countries with more than 100 offices. Our services span across all industries and focus on serving customers at the highest quality level. ATPI offers efficient travel solutions and optimal travel cost management. Exactly what customers expect and receive, every day. Working at ATPI means a versatile job in a dynamic and international environment, where you deal with all aspects of the profession.
What will you do?
- You manage various mailboxes and handle emails;
- You support the sales and account managers in their daily activities;
- You are involved in the implementation of new clients (creating new client codes, etc.);
- You ensure that customer data is up-to-date in various systems (including Microsoft Dynamics/CRM);
- You create management reports;
- You handle service and complaints resolution.
And furthermore…
Within the organization, you are the first point of contact for all questions about our customers and the agreements we have made with them. With systems, automation, and customer surveys, we aim to constantly monitor customer satisfaction and actively respond to it at any moment in the customer journey. You will play an important role in this change process within the team.
Who are you?
- You have at least an MBO diploma;
- Excellent command of Dutch and English is required (both oral and written);
- Knowledge of MS Office (Word, Excel, Outlook, PowerPoint) and Microsoft Dynamics;
- Work experience in a Commercial role is a plus;
- You are accurate;
- You are flexible;
- You have commercial insight and are service-oriented.
In this role, there are peaks in workload throughout the year. You can handle pressure well during those times and set clear priorities. You easily maintain an overview between different tasks and work systematically and proactively. It is advantageous if you have a background in the Corporate travel industry, but this is not a requirement.
Do you recognize yourself?
If you are interested in this position, please send your CV and motivation to [email protected]. For questions about this vacancy and/or the application process, you can also contact Marjan van Vliet (Head of Account Management) by phone at 06-27008039 or via the same email address. For more information about ATPI, visit www.atpi.com.
Acquisition is not appreciated.
ATPI is looking for an enthusiastic and customer oriented
(senior) Travel Consultant for a minimum of 32 hours per week.
ATPI
ATPI represents a group of strong travel brands, active in corporate travel marine travel and events. As a passionate ‘travel management company’, ATPI is one of the fastest growing companies in the industry. Worldwide, you will find us in more than 45 countries with over 100 offices. Our services span all industries and focus on serving customers at the highest quality level. ATPI offers efficient travel solutions and optimal management of travel expenses. Exactly what clients expect and get. Every day. Working at ATPI Corporate Travel means a multifaceted job in a dynamic and international environment, in which you have to deal with all facets of the business.
What will you do?
A (senior) Travel Consultant at ATPI is responsible for the day-to-day handling of
business travel.
And beyond.
– Informing and advising the business traveller on destinations, airfares, car rentals,
hotels and trains (by phone, in writing, by e-mail and via the online booking tool);
– Taking care of complete reservations for this client;
– Co-developing and implementing sales promotion activities;
– Preparing quotations and/or order confirmations;
– Dealing with complaints according to the established procedure;
– Tracking turnover (of assigned accounts);
– Discusses structural deviations in the course of business with the manager and/or
colleagues to maintain and improve the efficiency and effectiveness of the department.
Who are you?
– Completed MBO/HBO tourism education;
– Working experience as a travel consultant;
– Experience with Amadeus or an equivalent booking system is a requirement;
– IATA knowledge;
– You have customer-friendliness as 2nd nature;
– You have a pleasant telephone voice;
– Commercial;
– Creative;
– Flexible;
– Good command of the Dutch and English languages, both verbally and in writing.
We offer
A versatile position within a dynamic and progressive company with enthusiastic colleagues.
Short lines of communication and informal working atmosphere allow room for initiatives from our
employees. ATPI has an excellent benefits package including a
pension scheme, discounts on travel bookings and free travel and cancellation insurance.
cancellation insurance.
Interested?
If you are interested in this position, please email your CV and motivation to [email protected].
For more information about ATPI, this vacancy or the application procedure you can also contact
Richard Veenstra (Manager Business Travel) via email or by phone on 020-2011342.
For more information about ATPI visit www.atpi.com.
Are you interested in working in a friendly and team-oriented environment to manage the travel of multiple corporate & marine clients and support the continued growth at ATPI France?
ATPI France is looking for motivated and talented travel consultants with Amadeus GDS experience!
These full-time positions will be based in the Paris region (Ruel Malmaison) or Nice, with a hybrid work schedule (2 days home working/per week)
CLIENTS: MULTINATIONAL / OFFSHORE / MARINE / FRANCE CORPORATE
Hours: Monday to Friday from 08:30-16:30 & 10:00-18:00 am – on a rotating basis (1 week out of 2). 35 hours/per week.
Responsibilities
- Provide advice, pricing and ticketing of travel-related services and products (air, hotel, car, rail) for business travellers, in French and/or English
- Manage reservations, modifications, and cancellations of individual and/or group travel bookings
- Prepare and execute travel booking quotes and/or order confirmations in accordance with the company’s travel policy
- Price complex travel requests
- Control and monitor the quality of bookings
- Assist the client in case of problems and manage disputes
- Use the list of referenced suppliers
- Ensure customer incident reporting and savings
- Participate in any project-related work
Skills/Experience
- You have previous experience of working in a similar position.
- You have a perfect knowledge of the GDS AMADEUS
- You master written/spoken English
- You are experienced with Microsoft Office tools.
- You have excellent interpersonal skills, a sense of service, and are solution-driven.
- You are used to working in a team as well as autonomously and you are recognized for your curiosity, creativity, rigour, dynamism, and sense of service.
Are you interested?
Send your CV to [email protected] and [email protected]
The Americas
Position Overview:
The Senior Director for Sales and Account Management, North America, will be responsible for leading and driving the sales and account management strategies across the North American region. This pivotal role involves developing and executing sales plans, nurturing client relationships, and maximizing revenue opportunities. The ideal candidate will possess strong leadership skills, a proven track record in sales and account management, and a deep understanding of the North American market landscape.
Key Responsibilities:
Strategic Leadership: Develop and implement strategic sales and account management plans to achieve revenue targets and business objectives in alignment with company goals.
Team Management: Lead, mentor, and motivate a high-performing sales and account management team to drive results, foster a culture of excellence, and ensure professional development opportunities.
Client Relationship Management: Build and maintain strong relationships with key clients, understanding their needs, anticipating challenges, and providing solutions to enhance satisfaction and loyalty.
Business Development: Identify and pursue new business opportunities, partnerships, and market segments to expand the company’s presence and revenue streams in the North American market.
Sales Performance Monitoring: Establish key performance indicators (KPIs) and metrics to measure sales performance, analyze data insights, and implement strategies for continuous improvement.
Collaboration: Work closely with cross-functional teams including marketing, product development, and operations to ensure alignment of sales initiatives with overall business objectives and customer needs.
Market Analysis: Stay abreast of industry trends, competitive landscape, and market dynamics to inform sales strategies, identify emerging opportunities, and mitigate potential risks.
Budget Management: Develop and manage sales budgets, forecasts, and financial targets, ensuring efficient allocation of resources and optimal return on investment.
Compliance and Ethics: Ensure adherence to company policies, industry regulations, and ethical standards in all sales and account management activities.
Qualifications:
Proven track record of at least 5 years in sales and account management roles, with at least 5 years in a leadership capacity.
Extensive experience in B2B sales, preferably within the Travel Management industry.
Demonstrated success in driving revenue growth, managing large client portfolios, and negotiating complex contracts.
Strong leadership, communication, and interpersonal skills, with the ability to influence and inspire teams and stakeholders at all levels.
Strategic thinker with analytical acumen, problem-solving abilities, and a results-oriented mindset.
Deep understanding of the North American market landscape, industry trends, and customer dynamics.
Proficiency in CRM systems and Microsoft Office Suite.
Location: This position is based in Houston, Texas.
Company Culture:
We foster a dynamic, collaborative, and inclusive work environment where innovation and excellence are celebrated. Our commitment to diversity, equity, and inclusion is reflected in our culture, policies, and practices.
If you are a strategic leader with a passion for driving sales excellence and fostering client relationships, we invite you to join our team and make a meaningful impact on our continued growth and success in North America.
ATPI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences.
Please send your resume and cover letter to [email protected]
About ATPI Marine and Energy:
ATPI is a leading global Travel Management Company (TMC) specializing in the
Offshore, Marine, Energy and Mining sectors. Our Vision is to continuously look for
innovative ways to extend the scope and value of the services we offer through the
passion for the business we have. Our Values include innovation, commitment,
empowerment, and foresight to build true partnerships with our customers, vendors,
and associates and delivering what really matters.
Job Summary:
The Business Development Manager will be responsible for establishing new
relationships and growing ATPI Marine and Energy’s maritime customer portfolio.
This position is designed to present the unique experience, value, and capabilities
ATPI has within this industry to provide outstanding service, duty of care, technology
solutions, consultation, and cost savings to our customers. Through prospecting,
networking, vendor relationships, and lead follow ups, the successful candidate will
not only meet, but should drive to exceed their annual quota. The target market will
be the small to mid-sized organizations within the maritime sector.
Summary of essential job functions:
▪ Prospecting and qualifying of truly viable organizations that will be able to
benefit from our products and services and enter into long term partnerships.
▪ Developing our brand in the marketplace as an industry expert and consultant
as well as the ability to represent ATPI in the marketplace at industry events
and trade organizations as a leader in the industry.
▪ Sales Pipeline development and management of both short and medium
range cycles to equal 4-5 times the annual quota.
▪ Recording and tracking of all sales activity on a daily, weekly, monthly and
annual basis within the CRM and providing detailed notes and information on
all prospective customers and relationships.
▪ Comfortably presenting products and services to all levels of an organization,
both externally and internally.
▪ Superior ability to create customized presentations, proposals, and marketing
materials based on the prospects business, the value ATPI brings to the
prospect, and shows a true win-win philosophy to the customer-vendor
partnership.
▪ Building strategic business cases for responses to RFI, RFP and RFQ’s that
validate the ATPI unique industry offering and customer need fulfillment.
▪ Proactively strategizing with key internal business stakeholders such as
operations, finance, account management and implementation on pipeline
activity, sales strategies, service models, pricing and the transition from sales
to partner customer.
▪ Continually evaluating and providing detailed analysis of the competitive
marketplace, not only in regard to Travel Management Companies (TMC’s),
but the maritime sector around acquisitions, mergers, and startups.
▪ Maintaining industry expertise of innovations, trends, challenges, and
obstacles for both the Travel and Maritime industries.
▪ Conduct all sales activities with the highest degree of professionalism and
integrity
▪ Assume additional responsibilities, as requested.
Experience required:
▪ 5+ years outside sales experience selling to the Marine and Shipping
industry
▪ Travel Industry experience
Knowledge, Skills and Abilities required and or preferred:
▪ Exceptional communication and presentation skills, both written and
verbal, in order to express technical and nontechnical concepts clearly
and concisely
▪ Excellent organizational skills to meet goals and set priorities
▪ Exceptional market and customer awareness skills
▪ Industry knowledge to implement and oversee compelling campaigns
relevant to the industry and its audience
▪ Ability to travel both domestically and internationally as needed.
▪ Flexibility to work nights and weekends as business case warrants.
▪ Self-motivated, Independent, and the ability to research and seek out
answers
▪ Proficiency with Microsoft Office, familiarity using a CRM system, and
ability to adapt to new software programs.
▪ Demonstrated experience with Social Media for business (LinkedIn,
Twitter and more)
▪ Creative “outside the box” thinking
▪ Firmly aligned with ATPI Marine and Energy’s Values and Vision
Additional information:
▪ Excellent compensation package with untapped commissions, base salary,
and bonus based on quota attainment
▪ Full benefits packages available with 401K
▪ Membership to trade and industry organizations
▪ Energetic, exciting and fast paced work environment with an industry leading
management team that provides an open and engaging learning environment.
Please send your resume and cover letter to [email protected]
ATPI Marine and Energy will not discriminate in its employment
practices due to an applicant’s age, race, color, religion, sex, sexual
orientation, gender, gender identity, gender expression, national origin,
protected veteran or disability status or any other factor prohibited by
law. Must be eligible to work in the USA.
ATPI has an exciting opportunity for a temporary Project Manager, Sports & Corporate Events & Incentives and Paris 2024 Olympic Games that will specialize in Hospitality Program Management & Meeting/Event Operations. This person has an eye for detail and is responsible for both the planning and execution of programs and events. Working with a team of Client Services Managers & Project Managers, this role works collaboratively with different departments at ATPI to ensure a high level of service to all accounts.
This full-time contract position will start in November 2023, and end October 2024. There may be an option to extend following the contract term. This is a remote role however travel to downtown Montreal and Toronto will be required on occasion. Group benefit eligibility.
Without being exhaustive, this schedule stipulates some of the Employee’s duties and the Company’s main expectations.
- Develop, prepare and execute travel, event and hospitality programs as per briefings of our corporate clients
- Facilitate last-minute requests and extra services
- Produce fully detailed itineraries
- Processing reservations, changes and cancellations of group travel and hospitality programs
- Handle bookings, reservations, amendments, and cancellations of group travel programs/hospitality programs
- Intensive research for high level incentive (domestic and international)
- Creating client presentation decks for new business and/or program elements
- Produce and arrange dispatch of delegate packs and other information
- On-site project management and full end-to-end delivery of client programs
- Assist with the preparation, maintenance and reconciliation of client budgets, approving all client invoices prior to issuing
- Act as the main point of contact for the back-office team and liaise directly with supplier partners (in Canada and in the Olympic host country) to ensure quality delivery on time
- Working closely with back-office team to organize the management of all key logistical aspects of major events including accommodation inventory and transport
- Working closely with the customer service team to identify and obtain new business opportunities
- Manage the client invitation and attendee management process including registrations for air travel, accommodation and ground transportation as required
- Compiling, managing and sharing key back-office information with management and suppliers
- Present a full understanding of client requirements by maintaining up-to-date and comprehensive templates
- Approval of all customer invoices before their issuance
- Taking into account customers needs and participating in meeting with them in order to offer quality customer service experiences and solutions
- Proactively providing assistanceand problem resolution support to the team and/or customer service team as appropriate
- Continuously reviewing processes and making recommendations to improve efficiency and quality
- Maintaining an ongoing understanding and appreciation of overall business objectives
- Maintaining customer files in the contact database (CRM)
- Deliver 100% quality and accuracy in line with both client and company processes
- Understand, apply and promote the company’s values at all times
The successful candidate will demonstrate the following capabilities:
- College diploma or degree in related field preferred
- At least 5 years of relevant experience in incentive travel or hospitality events
- Proven ability in project and onsite event management
- Creativity and experience researching and developing concepts for high level clients
- Have a solid understanding of luxury hospitality programming
- Ability to work within tight deadlines and schedules
- Self-starter and ability to work effectively within a team concept
- Communicate effectively with various internal and external colleagues/stakeholders
- The desire and ability to travel (domestic and international) – understanding events onsite require flexibility in work hours
- Strong computer software expertise required, including PowerPoint, Word, Excel and Outlook
- Display excellent written and verbal communication skills
- Fully responsible to for planning, directing, and overseeing operations of your assigned project
- Ability to remain calm and composed under pressure and demonstrate strong multi-tasking skills
- As this job requires international travel, candidate is responsible for all vaccine, visas entry requirements
ATPI provides a dynamic and results driven team environment, competitive compensation and benefits package including medical, retirement, all stat holidays, vacation and sick leave.
The ATPI Group is one of the world’s leading and long-established global travel management and events businesses. With a footprint of wholly owned offices and network partners in over 100 locations around the world, the business boasts market leading travel expertise, corporate event management skills and specialist knowledge in sectors such as shipping, energy and offshore, sports, retail, finance and professional services.
ATPI Sports Events is the international division which specializes in sports travel and events services. Our long track record of close to three decades of experience in Olympic Games, football, rugby, sailing, running and many other sports, illustrates how leading sports bodies, organizing committees and corporate businesses rely on us as their sports expert of choice.
ATPI Sports Events is an Official Sub-distributor of On Location for the sale of Paris 2024 Official Hospitality Products for Canada.
Applicants can apply by emailing copy of resume and salary expectations to [email protected]
ATPI has an exciting opportunity for a temporary Client Services Manager, Sports & Corporate Events & Incentives and Paris 2024 Olympic Games that will specialize in Hospitality Program Management & Meeting/Event Operations. The ATPI Client Services Manager role is a primary account manager to a variety of clients/stakeholders tasked with creating memorable hospitality programs and corporate events in Canada and internationally. This person has an eye for detail and is responsible for both the planning and execution of programs and events. Working with a team of Client Services Managers & Project Managers, this role works collaboratively with different departments at ATPI to ensure a high level of service to all accounts.
This full-time contract position will start in November 2023, and end October 2024. There may be an option to extend following the contract term. This is a remote role however travel to downtown Montreal and Toronto will be required on occasion. Group benefit eligibility.
Without being exhaustive, this schedule stipulates some of the Employee’s duties and the Company’s main expectations.
- Primary point of contact for designated corporate clients planning hospitality programs/trips to the Paris 2024 Games.
- To identify and direct the processing and fulfillment of all travel, ticket, and hospitality needs and requirements of clients for preparing and executing hospitality programs for the Paris 2024 Games and other projects
- To manage client briefings, contracts and agreed budgets
- To consider and champion the needs of the client in order to deliver valued customer service experiences and solutions
- To handle event logistics including bookings, contracting; reservations, amendments, and cancellations of group hospitality programs or event orders
- To present a full understanding of client/project requirements by maintaining up to date and comprehensive project plans and building a strong relation with each client/stakeholder.
- To accurately create and present all client proposals to internal and external stakeholders.
- To be responsible for the preparation and maintenance of client budgets, throughout the lifecycle of each event
- To continually strive for best practices and efficiency in processes to make the team as effective as possible.
- To maintain and expand revenue opportunities through regular client contact and communication to secure new business opportunities
- Working closely with the front office team to identify and secure new business opportunities
- Onsite attendance at events and client meetings as required. Ability to travel international is required, including the ability to be in Paris for the duration of the Paris 2024 Games.
- Ensure a continued understanding and appreciation of the wider business objectives
- Understand, apply and promote the company’s values at all times
ATPI provides a dynamic and results driven team environment, competitive compensation and benefits package including medical, retirement, all stat holidays, vacation and sick leave.
The successful candidate will demonstrate the following capabilities:
- College diploma or degree in related field preferred
- Understanding of large event/multi-sport event operations or experience planning international travel programs/Corporate events an asset.
- At least five years of relevant experience in sports, travel or hospitality events business
- Proven ability in project and onsite management with the ability to lead a project, being fully responsible and accountable for all project elements.
- Have a solid understanding of high-level hospitality programming
- Creative thinker with a passion for travel and travel research
- Passionate about sport from grassroots to high performance – passion/understanding of Olympic sports
- Ability to work within tight deadlines and schedules
- Self-starter and ability to work effectively within a team concept
- Ability to communicate effectively with various internal and external colleagues/stakeholders
- Strong computer software expertise required, including PowerPoint, Word, Excel and Outlook
- Display excellent written and verbal communication skills
- French speaking an asset but not required
The ATPI Group is one of the world’s leading and long-established global travel management and events businesses. With a footprint of wholly owned offices and network partners in over 100 locations around the world, the business boasts market leading travel expertise, corporate event management skills and specialist knowledge in sectors such as shipping, energy and offshore, sports, retail, finance and professional services.
ATPI Sports Events is the international division which specializes in sports travel and events services. Our long track record of close to three decades of experience in Olympic Games, football, rugby, sailing, running and many other sports, illustrates how leading sports bodies, organizing committees and corporate businesses rely on us as their sports expert of choice.
ATPI Sports Events is an Official Sub-distributor of On Location for the sale of Paris 2024 Official Hospitality Products for Canada.
Applicants can apply by emailing copy of resume and salary expectations to [email protected]
Asia
ATPI is on the lookout for an experienced Marketing Executive to join our dynamic and fast-growing marketing team in Asia. This role involves supporting and executing a range of marketing initiatives, combining creativity, strategic insight, and analytical skills to drive our brand forward. We’re seeking a candidate with a keen eye for detail, a flair for graphic design, and exceptional wordsmithing abilities. If this sounds like you, we want to hear from you. Join us and be part of something extraordinary!
Key Responsibilities include but are not limited to the following:
- Support market research and analysis to assess trends, brand awareness, and competitive landscapes.
- Contribute to the development of story ideas and opportunities to enhance ATPI’s thought leadership, to drive awareness, engagement, and virality.
- Support the creation of compelling content for digital platforms, presentations, and other marketing materials, ensuring timely delivery.
- Provide support on-site events, trade shows, and webinars to promote ATPI’s services.
- Collaborate with commercial teams to understand business goals and create impactful communications that build advocacy for ATPI.
- Assist in the planning and execution of BTL marketing campaigns targeting specific objectives and demographics.
- Compile and report on campaigns and communication activities, providing results and actionable insights to the Marketing Manager
- Help manage and grow engagement across ATPI’s owned media channels.
Qualifications:
- Bachelor’s degree in marketing, Communications, or a related field.
- 3 + years related experience in B2B Marketing
- Proven experience in search engine marketing, social media advertising, and email marketing
- Prior experience with tools like HubSpot, Canva, Google Analytics, Adobe Indesign & Illustrator
Requirements:
- Strong copywriting and content creation skills, with the ability to write persuasively and clearly for various mediums (digital, marcom, thought leadership, award nominations).
- A keen eye for design and visual aesthetics
- Ability to work independently and collaboratively with cross-functional teams.
- Excellent organisational skills with the ability to manage multiple projects simultaneously.
- TMC background is preferred but not mandatory.
Applications and CVs should be sent to:
Philippines: [email protected]
India: [email protected]
Job Title: Head of MICE – Asia (Meetings, Incentives, Conferences, and Exhibitions)
Location: Singapore
Reports to: Commercial Director
Job Summary:
The Head of MICE – Asia will be responsible for overseeing and driving the Meetings, Incentives, Conferences, and Exhibitions (MICE) division within the organization for Asia. This role involves developing and executing strategies to achieve revenue targets, managing client relationships, and leading a team of professionals to deliver exceptional events. The ideal candidate will have a deep understanding of the MICE industry, strong leadership skills, and a proven track record of managing large-scale events and projects.
Key Responsibilities:
1. Strategic Planning and Execution:
- Develop and implement the overall MICE strategy in alignment with the company’s business objectives.
- Identify growth opportunities within the MICE sector and devise plans to capitalize on them.
- Drive revenue generation and profitability through innovative event solutions and service offerings.
2. Team Leadership:
- Lead, mentor, and manage the MICE team, ensuring high levels of performance and motivation.
- Foster a collaborative and innovative team culture, encouraging creativity and excellence.
- Conduct regular performance reviews, set clear objectives, and provide ongoing training and development.
3. Client Management:
- Build and maintain strong relationships with key clients and stakeholders.
- Oversee the end-to-end management of client events, ensuring exceptional service delivery.
- Negotiate contracts and agreements with clients, vendors, and partners to maximize profitability.
4. Event Management:
- Oversee the planning, coordination, and execution of large-scale events, ensuring they meet client expectations and company standards.
- Manage budgets, timelines, and resources effectively to deliver successful events on time and within budget.
- Ensure compliance with industry regulations and best practices.
5. Market Research and Business Development:
- Stay updated on industry trends, competitor activities, and market demands.
- Identify and pursue new business opportunities within the MICE sector.
- Represent the company at industry events, conferences, and networking opportunities.
6. Financial Management:
- Develop and manage the MICE division’s budget, ensuring financial targets are met.
- Monitor and analyse financial performance, making data-driven decisions to enhance profitability.
- Prepare regular reports on the division’s performance for senior management.
7. Innovation and Continuous Improvement:
- Drive innovation in event concepts, technologies, and processes to enhance client satisfaction and operational efficiency.
- Continuously evaluate and improve the MICE division’s service offerings and delivery methods.
Qualifications:
- Bachelor’s degree in Event Management, Hospitality, Business Administration, or a related field. A Master’s degree is a plus.
- Minimum of 8-10 years of experience in the MICE industry, with at least 5 years in a senior leadership role.
- Proven track record of successfully managing large-scale events and achieving revenue targets.
- Strong leadership and team management skills, with the ability to inspire and lead a diverse team.
- Excellent client management and negotiation skills.
- In-depth knowledge of the MICE industry, including current trends, technologies, and best practices.
- Strong financial acumen with experience in budgeting and financial management.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and manage multiple projects simultaneously.
Key Competencies:
- Strategic Thinking
- Leadership and People Management
- Client Relationship Management
- Financial Acumen
- Innovation and Creativity
- Excellent Communication Skills
- Problem-Solving and Decision-Making
- Attention to Detail
Benefits:
- Competitive salary and performance-based bonuses.
- Comprehensive health and wellness benefits.
- Opportunities for professional development and growth within the company.
- Flexible working arrangements.
- Access to industry events and networking opportunities.
Interested candidates share your cv on [email protected]
Location: Singapore
Department: Meetings, Incentives, Conferences & Exhibitions (MICE)
Reports to: Head of MICE – Asia
Job Summary
We are seeking a dynamic and experienced MICE Manager to oversee and manage accounts in the education and government sectors in Singapore. The ideal candidate will be responsible for planning, coordinating, and executing large-scale events, conferences, and meetings for these sectors, ensuring exceptional client service and delivering results that align with the company’s business objectives.
Key Responsibilities
1.Account Management:
- Develop and maintain strong relationships with key clients in the education and government sectors.
- Serve as the primary point of contact for assigned accounts, ensuring high levels of client satisfaction.
- Understand client needs and develop customized event solutions.
2. Event Planning & Execution:
- Plan and manage end-to-end MICE events, including conferences, workshops, exhibitions, and incentive trips.
- Coordinate with internal teams, external vendors, and stakeholders to ensure seamless event execution.
- Manage event budgets, timelines, and resources effectively, ensuring all projects are delivered on time and within budget.
3. Business Development:
- Identify and pursue new business opportunities within the education and government sectors.
- Prepare and present proposals, pitching innovative solutions to secure new clients.
- Collaborate with the sales and marketing teams to develop strategies that enhance client engagement and grow the portfolio.
4. Vendor and Supplier Management:
- Establish and maintain relationships with vendors and suppliers to negotiate competitive pricing and ensure high-quality services for clients.
- Oversee the logistics of event setups, venue arrangements, and transportation.
5. Compliance & Reporting:
- Ensure that all events comply with regulatory and industry standards, particularly for government accounts.
- Prepare post-event reports, providing insights and recommendations for future improvements.
Key Requirements
- Education: Bachelor’s degree in business, Hospitality, Event Management, or related fields.
- Experience: Minimum 5 years of experience in MICE, with a focus on managing education and government accounts.
- Proven experience in organizing large-scale events, conferences, and exhibitions.
- Strong understanding of government protocols and compliance regulations.
- Excellent vendor management and negotiation skills.
- Flexible hours – must be able to work evenings or weekends depending on customer requirements.
Skills & Competencies:
- Exceptional organizational and project management skills.
- Strong communication and interpersonal skills with the ability to build lasting relationships.
- Ability to multitask and work under tight deadlines in a fast-paced environment.
- Strategic thinker with a customer-oriented approach.
- Proficient in event management software and MS Office.
Interested candidates share your cv on [email protected]
We are currently looking for a Key Account Manager to join their team in Mumbai in order to manage clients based in Singapore. This role will drive customer retention and increase existing client business by representing a single point of contact for customers. If you are a people person with great communication skills and who finds satisfaction in providing an exemplary customer experience then this could be the role for you.
Key Responsibilities
- Maintaining and expanding client relationships through regular client contact and communications with internal teams.
- Renegotiation of client contracts where necessary and ensuring retention of ATPIs client base.
- Managing the profitability of existing clients.
- Carrying out implementation of new clients won.
- Carrying out Management Information analysis and providing consultative analysis to the client on a regular basis.
- Building good working relationships with the Sales & Operations Managers and their respective teams.
- Maintaining accurate records in company designated database Microsoft Dynamics.
- Assisting credit control by ensuring clients are paying to contracted terms.
- Providing a monthly report to Head of Account Management on key achievements, activities, focus areas and requirements for your region.
- Any task as delegated by management
Requirements
- Bachelors degree preferred
- 5 years of experience in Customer Service and Account Management
- CRM – Salesforce knowledge preferable
- Well presented, Energetic, Analytical, and Customer Focused.
- Travel Management Company (TMC) Account Management experience is preferred but not essential.
Interested candidates share your cv on [email protected]
The role of the Regional Account Manager is to drive all aspects of the assigned customer portfolio including but not limited to retention, contract negotiation, implementation, upselling of ATPI products and services, and conducting business reviews.
Key Responsibilities
- Meet client retention and account profitability targets
- Increase revenues by means of Up-Selling and Cross-Selling through a consultative approach, ensuring solutions meet customer’s needs
- Develop and execute business plans, implement key deliverables and measure results
- Manage new business implementation
- Carrying out Management Information analysis and providing consultative analysis to the client on a regular basis
- Building good working relationships with the Sales & Operations Managers and their respective teams
- Maintaining accurate records in company-designated database – Microsoft Dynamics
- Ensure timely settlement of customer payments where required and necessary as per contractual obligation
- Providing a monthly report to the Head of Account Management on key achievements, activities, focus areas and requirements for your region
- Any task as delegated by management
Requirements
- Bachelor’s degree preferred.
- 5 Years’ experience in Customer Experience and/or Account Management
- Well presented
- Energetic, Analytical, and Customer Focused.
- Travel Management Company (TMC) Account Management experience preferred.
To apply please send your CV to [email protected]
Responsibilities & Authorities:
- Ensures the development and performance of all facets of Sales in all market to achieve maximum profitability and growth in line with the company’s sales targets.
- Meets new sales targets- gross sales and income.
- Sells products and services to prospective customers
- Identifies key/strategic customers, agrees on the key customer strategy and an annual programme for visits with each Key Account Manager to maintain and find ways to upsell the Client and ensures that action plan is in place for each key customer to achieve customer intimacy for the delivery of value to the business.
Job Specifications
Education:
- Bachelors Degree in Marketing and sales or any related courses is preferred
Experience:
- At least 3-5 years experience in sales.
Send resumes to [email protected]
Responsibilities & Authorities:
- Looks after global offices’ status and escalates and recommends to Immediate Superior possible course of action.
- Handles daily invoicing and all queries and disputes re invoices raised including weekly disputes. Ensures all invoices and disputes are settled promptly for payments at all times.
- Coordinates with Management in charge for any client requisitions for any deviations from Discovery.
- Coordinates with Management in charge for any client-contracted auto-scheduling of invoices.
- Promptly reports to Management any critical and risky client payment issues.
- Makes sure that all clients settled correct payments and are current.
Job Specifications
Education:
- Bachelors Degree in any business course.
Experience:
- Minimum of 3 years experience in Finance handling Billing and Credit and Collection.
Experience in the travel industry is a plus. - Hands on experience in MS Office programs and must be tech savvy.
Send resumes to [email protected]
Responsibilities & Authorities:
- Promptly executes all facets of respective ASC especially making sure that reservations quality, response time commitment to clients, lowest most direct flight pricing, class alternative via transit point that might be cheaper, set productivity, and customer service standard among others are met to ensure client satisfaction and fulfillment of contracts including all agreed procedures and work instructions per client reservations requests and if needed, ticketing requirements. This includes:
- Makes sure that all relevant and required ATPI tools and QC are being utilized for every booking request geared towards providing offer at its cheapest and most direct flight.
- Ensures implementation of all clients formats, contracts, requirements, expectations including endorsement from and to Business Hours Team are diligently accomplished on a daily basis. That all endorsements are accomplished according to agreed protocols and communicated for any challenges to respective client owners at office hours. This includes participation on Sales and KAM meetings with clients if needed
- Books flights to the best timetable and cheapest airfare to achieve safe and on time joinship of customer/client and makes notations via standards if otherwise. Further, that that all booking contents should have best price and advice on immigration formalities to ensure safe departures at all times.
Job Specifications
Education:
- Bachelors Degree in Travel/Tourism or any related courses is preferred
Experience:
- At least 3 years experience in an airline or travel industry.
Send resumes to [email protected]
Responsibilities & Authorities:
- Implements and fulfils all agreed procedures and work instructions per customer reservations and if needed, ticketing requirements.
- Makes sure that all relevant and required ATPI tools; FV, AA, waitlist watcher, etc. are utilized at all times for every booking as a final result of booking offer is the cheapest most direct flight. Price and seat hawking manual procedures (CQC-continuous quality control) are done diligently and continuously to achieve the above.
- Makes sure that all programs and tools of ATPI from bars and pars, POS, Discovery, and other tools are learned and used at all times.
Job Specifications
Education:
- Bachelors Degree in Travel/Tourism or any related courses is preferred
Experience:
- Fresh graduate is acceptable
Send resumes to [email protected]
Responsibilities & Authorities:
- Handles daily invoicing and all queries and disputes re invoices raised including weekly disputes. Ensures all invoices and disputes are settled promptly for payments at all times.
- Coordinates with Management in charge any client requisitions for any deviations from Discovery.
- Coordinates with Management in charge any client-contracted auto-scheduling of invoices.
- Promptly reports to Management any critical and risky client payment issues.
- Makes sure that all clients settled correct payments and are current.
Job Specifications
Education:
- Fresh Graduate or Bachelors Degree in any business course.
Experience:
- With or without experience in Finance. Experience in the travel industry is a plus.
Send resumes to [email protected]