OVERALL PURPOSE OF THE ROLE

Own and deliver the vision, strategy, performance and growth of Direct Travel’s rail supplier portfolio and related third-party platforms. The role will ensure customer needs are met through effective product development, supplier management and platform integration, while delivering agreed commercial, operational and service outcomes. The postholder will manage strategic supplier relationships, contract negotiations, content quality, revenue and performance, working closely with commercial, digital and operational teams to drive innovation and communicate results to stakeholders.

At ATPI, maintaining the security and confidentiality of our data is a top priority. As a team member, you will be expected to adhere to all company policies related to information security, including the secure handling of sensitive data and the
implementation of best practices to protect against unauthorised access. You will collaborate with our IT and security teams to ensure compliance with regulatory requirements and help foster a culture of cybersecurity awareness across the organisation.

RESPONSIBILITIES

Rail product ownership and strategy

• Own and champion the rail strategy, including rail aggregators, Rail Delivery Group (RDG), content licensing, supplier selection, platform integrations, content coverage, financial analysis, service performance and customer adoption.
• Lead due diligence on third-party platform capabilities and enhancements, assess the potential impact on operations, customers and revenue, and make recommendations on development and deployment.
• Coordinate Discovery, Implementation, Digital, Product Support and Operations teams to ensure accurate product knowledge and effective delivery.
• Produce comparative assessments of supplier capability, service and pricing to identify the best solutions for Direct Travel and its customers.
• Identify and assess potential partners that can address business needs, automate processes, reduce costs or create new revenue opportunities.

Supplier relationship management

• Act as the primary internal and external point of contact for the allocated rail supplier portfolio.
• Create and maintain supplier business plans covering performance, opportunities, risks, actions and regular business reviews.
• Develop strategies to improve supplier performance, strengthen relationships and deliver sustainable mutual value.
• Provide subject-matter guidance to colleagues managing supplier and product-related activities.

Contract negotiation, governance and compliance

• Lead supplier contract negotiations to maximise value, manage cost and support agreed revenue objectives.
• Monitor compliance with contractual terms and service standards, escalating and resolving issues where required.
• Work with Revenue Management, Finance, Legal and other relevant teams on financial modelling, contract changes, payments and governance.
• Maintain appropriate contract, performance and decision records and support timely review and renewal activity.

Performance and operational effectiveness

• Monitor supplier and product performance against agreed budgets, service levels and key performance indicators.
• Partner with operational and support teams to resolve supplier, product and process issues, including escalations.
• Analyse commercial, operational and customer data to identify opportunities to improve service, adoption, efficiency and rail supplier revenue.
• Monitor supplier payments and income, working with Finance to resolve issues and identify cash-flow improvements.

Stakeholder engagement and market insight

• Work with Sales, Account Management, Product Pricing and Proposal teams so product capabilities, optional services and pricing are accurately positioned.
• Lead a structured cadence of supplier and partner reviews, set clear agendas and involve relevant stakeholders.
• Communicate performance, risks, opportunities and recommendations clearly to senior stakeholders.
• Maintain current knowledge of rail market trends, technology, regulation and distribution developments, using insight to strengthen the rail proposition.
• Support the administration and effective use of agreed marketing funds, travel funds, events and incentives.

Essential experience, skills and knowledge

• Significant relevant experience in rail, business travel, supplier management, procurement, travel technology or a comparable commercial environment.
• Proven experience of negotiating contracts and managing complex strategic supplier relationships.
• Strong commercial and analytical capability, including experience of budgets, financial modelling and performance measures.
• Ability to interpret data, identify risks and opportunities, and make clear evidence-based recommendations.
• Excellent communication, influencing and stakeholder-management skills across internal and external audiences.
• Ability to manage competing priorities and deliver effectively in a fast-moving environment.
• High standards of confidentiality, information security, accuracy and professional judgement.

Desirable experience and knowledge

• Knowledge of the UK rail ecosystem, including aggregators, RDG, content licensing and platform integration.
• Experience within business travel or with third-party travel platforms and digital products.
• Experience supporting product implementation, customer adoption or service optimisation.
• Experience working across Commercial, Digital, Finance, Legal and Operations functions.

Please send your application [email protected]

PURPOSE OF ROLE
We are seeking French, Spanish, German & Portuguese Speakers As a key member of the Avenir Corporate Operations team, the Corporate Avenir Travel Consultant will be responsible for the successful completion of comprehensive, accurate, cost-effective travel arrangements for Direct Travel Travel clients within company policies utilizing corporate contracts and preferred suppliers in an efficient and professional manner.

Expedition Expectations
• Completes domestic and international travel arrangements for clients which may include air, hotel, ground transportation, and rail
• Completes a training plan to learn the Avenir platform (powered by Spotnana) and contribute to the practice by providing feedback on areas of improvement and optimisation
• Provides high touch concierge level service to designated Avenir clients, which may include leisure and personal services, upgrades, reconfirmation of accommodations prior to travel
• Ability to handle multi-cultural Avenir clientele
• Advises clients of international travel requirements such as visas, passports, immunizations, etc.
• Strong working knowledge and understanding of international pricing rules and procedures
• Supports one or more accounts
• Operates within detailed procedures
• Interacts with traveler, travel arranger, travel managers and provides 1st level of support for customer service and technical issues
• Ensures compliance of a client’s travel policy while utilizing our preferred vendors to maximise profit
• Adheres to operating standards in delivering customer service including telephone and email etiquette, and follows prescribed customer service escalation procedure
• Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance
• Attends staff and training meetings for ongoing updates in travel industry and office procedures
• Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment
• This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position

Passport to Success
• Must demonstrate industry knowledge
• Desire to learn new practices and be part of the new ‘tech generation’
• Proficiency in one or more GDS is desirable although training will be provided
• Ability to meet and exceed required performance standards
• Excellent customer service skills
• Excellent verbal and written communication skills
• Minimum knowledge of Outlook skills and basic Microsoft platforms
• Ability to work different shift patterns including weekends
• Supports multiple accounts
• Operates within detailed procedures

To apply, please [email protected]

Are you an organised and service-minded event professional who enjoys working in an international environment? Join the ESA Conference Bureau, managed by ATPI Events in Noordwijk.

The ESA Conference Bureau, managed by ATPI Events in Noordwijk, is looking for a full-time Project Manager. In this role, you will help plan and deliver national and international conferences for ESA. You will work on several projects at the same time, supporting budgets, venue arrangements, delegate communication, supplier briefings and on-site event delivery. This is a varied role for someone who likes structure, teamwork and the energy of live events.

About ATPI

ATPI is a global travel and events organisation with strong brands in corporate travel, marine and energy travel, corporate events and sports events. We are present in more than 45 countries and have over 100 offices worldwide, including in the Netherlands, the United Kingdom, Canada, Norway, Singapore, Australia and Dubai.

In the Netherlands, ATPI develops and organises travel-related services and solutions, digital and live events, incentives, business meetings, sponsor activation, and travel and hospitality programmes for business clients. Our Dutch team has more than 130 colleagues.

About the ESA Conference Bureau (ECB)

For the European Space Agency at ESTEC, ATPI Events provides in-house conference services through the ESA Conference Bureau. The team is based on the ESTEC site in Noordwijk and works closely with ESA clients, suppliers and participants from across Europe. English is the working language, and the role offers the opportunity to work in a highly international and intercultural environment. You will join a small, experienced conference team and support the delivery of mainly scientific and technical conferences.

What will you do?

·       Research information and prepare proposals for ESA and ESTEC contacts

·       Manage participant registrations and delegate communication

·       Prepare, monitor and update project budgets

·       Keep project administration accurate and up to date

·       Support the preparation and delivery of conferences

·       Create briefings, planning documents and event itineraries

·       Coordinate with key suppliers, such as catering, audio-visual partners and venues

·       Provide on-site support during events, including exhibitions, logistics, social programmes and supplier coordination

·       Support communication activities, such as event websites, registration portals and announcements

·       Organise social events and logistics, including welcome receptions, dinners and transport

Who are you?

·       You have HBO working and thinking level, or equivalent experience

·       You communicate clearly and enjoy working with different people

·       You are service-minded, professional and approachable

·       You are confident using Microsoft Office

·       You are fluent in English, both spoken and written

·       Knowledge of other languages is an advantage

·       You have a flexible, positive attitude and are willing to work flexible hours when events require this

·       You are organised, accurate and able to stay calm in busy situations

·       Experience with registration tools is an advantage

·       Experience with marketing activities or basic HTML is an advantage

·       A driving licence B is an advantage

What do we offer?

·       A competitive salary

·       25 holiday days and 6.5 ATV days, based on full-time employment

·       Travel allowance, depending on your location and means of travel

·       Discount for personal travel insurance

·       Participation in the pension plan

·       Access to the ATPI Academy for learning and development

·       A yearly team event

·       The opportunity to travel within Europe for conferences

Benefits of working at the ESTEC location in Noordwijk

·       A large canteen with a wide and healthy variety of food options

·       Free access to sports facilities, including a gym and swimming pool

·       A truly international and intercultural working environment

·       Various clubs and activities you can join, such as dance, theatre, music and wine clubs

Interested?

If this role sounds like a good match for you, we would be pleased to receive your CV. Please apply here. If you have any questions about the vacancy or the application process, you can also contact Peter Kraan-Hirdes, Service Manager ESA Conference Bureau, by telephone on 06-27008025 or via the same email address. For more information about ATPI, visit www.atpi.com.

Reports To: Senior Program Manager
Direct Reports: None
Location: UK in office or remote
Position Type: Full-Time

Position Overview

The Program Specialist delivers high-quality, responsive candidate support while monitoring workflows and serving as the first line of program-level issue identification. This front-line role is essential to maintaining a positive candidate experience and ensuring issues are surfaced early for resolution.

Core Responsibilities

• Candidate Support: Provide day-to-day candidate support via approved channels (email, platform messaging, phone); respond to routine inquiries, questions, and requests within defined SLAs
• Workflow Monitoring: Monitor Juno workflows for exceptions, missing data, delays, or candidate-initiated questions; flag issues for escalation to Program Managers
• Issue Identification & Escalation: Serve as the first line of program-level issue identification; escalate non-standard, high-risk, or complex issues to Program Managers or Senior Program Managers with clear documentation
• Candidate Readiness: Confirm candidate information (travel dates, interview details, policy eligibility) and ensure readiness for upcoming travel; proactively reach out to candidates with missing information or concerns
• Post-Trip Follow-Up: Support post-trip follow-up activities including feedback capture, expense reconciliation, and issue closure; ensure positive candidate experience through the entire journey
• Service Quality: Maintain a service-oriented, brand-aligned candidate experience; represent Direct Travel and Customer positively in all interactions
• Data Accuracy: Maintain accurate candidate records and ensure data integrity in systems; update candidate information as needed
• Communication: Provide clear, timely, and professional communication to candidates; manage expectations and keep candidates informed of travel arrangements and any changes
• Continuous Improvement: Identify opportunities for process improvements and contribute feedback to Program Managers; participate in team training and knowledge-sharing

Success Measures

• SLA response compliance (email, messaging, phone response times)
• Candidate satisfaction and issue resolution quality
• Clean escalation handoffs and documentation
• Accuracy of candidate information and data entry
• Low rate of recurring or preventable issues
• Positive feedback from candidates and internal stakeholders
• Attendance and reliability

Required Qualifications

• High school diploma or equivalent; Bachelor’s degree preferred
• 2+ years of customer service, operations support, or travel industry experience
• Strong written and verbal communication skills
• Ability to manage multiple tasks and priorities simultaneously
• Intermediate proficiency in MS Office (Word, Excel, email)
• Attention to detail and commitment to accuracy
• Professional demeanor and strong interpersonal skills
• Ability to remain calm and professional under pressure
• Reliability and strong work ethic

Preferred Qualifications

• Experience with travel management companies or travel operations
• Familiarity with CRM or ticketing systems
• Background in recruiting operations or candidate support
• Knowledge of travel policies and procedures
• Experience with workflow management or automation platforms

To apply, please contact [email protected]

Direct Travel is an EOE/AA/Veteran/People with Disabilities employer.

As a key member of the Avenir Corporate Operations team, the Sr Corporate Avenir Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an efficient and professional manner.

Expedition Expectations

• Completes domestic and international travel arrangements for clients which may include air, hotel, ground transportation, and rail
• Completes a training plan to learn the Avenir platform (powered by Spotnana) and contribute to the practice by providing feedback on areas of improvement and optimization
• Provides high touch concierge level service to designated Avenir clients, which may include leisure and personal services, upgrades, reconfirmation of accommodations prior to travel
• Uses available sources such as State Department websites, news agencies to stay informed of current international events
• Ability to handle multi-cultural Avenir clientele
• Advises clients of international travel requirements such as visas, passports, immunizations, etc.
• Strong working knowledge and understanding of international pricing rules and procedures
• Supports one or more accounts
• Operates within detailed procedures
• Interacts with traveler, travel arranger, travel managers and provides 1st level of support for customer service and technical issues
• Ensures compliance of a client’s travel policy while utilizing DT preferred vendors to maximize profit
• Adheres to DT standards in delivering customer service including telephone and email etiquette, and follows prescribed customer service escalation procedure
• Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance
• Attends staff and training meetings for ongoing updates in travel industry and office procedures which may require you to work in the office if home based
• Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment
• This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position

Passport to Success

• Swiss German Speaking is essential
• Minimum five years of corporate consultant experience
• Ability to create domestic and international multi-segment, multi-destination itineraries
• Must demonstrate industry knowledge
• Proficiency in one or more GDS
• Ability to meet and exceed required performance standards
• Excellent customer service skills
• Excellent verbal and written communication skills
• Minimum knowledge of Outlook skills and basic Microsoft platforms
• Completes domestic and international travel arrangements for clients which may include air, hotel, ground transportation, rail and limos
• Supports multiple accounts
• Operates within detailed procedures
• Interacts with traveler or travel arranger and provides 1st level of support for customer service and technical issues
• Ensures compliance of a client’s travel policy while utilizing DT preferred vendors to maximize profit
• Adheres to DT standards in delivering customer service including telephone and email etiquette, and follows prescribed customer service escalation procedure
• Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance
• Attends staff and training meetings for ongoing updates in travel industry and office procedures which may require you to work in the office if home based
• Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment
• This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position

Embark on the next step in your career journey with Direct Travel!

As one of the fastest growing Travel Management Companies (TMC) in the world, Direct Travel is committed to reimagining what is possible for the industry, including business travel, personalized experiences, and meetings & events. Under the forward-thinking direction of our experienced leadership team, we are rapidly expanding and leveraging next-generation technologies to deliver on our vision for The Perfect Trip. This is your opportunity to grow your career and be part of a dynamic team that is setting the new standard of travel and service excellence. If you’re passionate about innovation and ready for what’s next, we’d love for you to join us!

Our Brand Voyage: About Direct Travel

Direct Travel is a leading provider of corporate travel management services. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies, and significant cost savings. The company is led by CEO Christal Bemont and Executive Chairman Steve Singh, noted business investor and founder of Concur. Direct Travel has offices in over 80 locations and is currently ranked among the top providers of travel on Travel Weekly’s Power List. For more information, visit www.dt.com.

Direct Travel is an EOE/AA/Veteran/People with Disabilities employer

If you’re ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel.

To apply, please contact [email protected]

ATPI is looking for an enthusiastic, experienced and customer-focused Junior Travel Consultant for the Corporate Travel department in Schiphol-Rijk. 

About ATPI 

ATPI is an international travel management company with strong brands in corporate travel, marine travel and events. We are among the fastest-growing organisations in the industry and operate in more than 45 countries with over 100 offices worldwide. 

We serve clients across all industries with one clear goal: delivering high-quality service, smart travel solutions and optimal travel cost control. Working at ATPI Corporate Travel means working in a dynamic, international environment where no two days are the same and where all aspects of the profession come together. 

What will you do? 

As a Junior Travel Consultant, you advise and support clients with the booking of business travel. You deliver tailored solutions, safeguard quality and contribute to achieving agreed revenue targets. Your responsibilities include, among others: 

• Arranging complete reservations for business travel; 

• Preparing and elaborating quotations and order confirmations; 

• Identifying and capitalising on commercial opportunities; 

• Contributing to the development and execution of sales-promoting activities; 

• Monitoring the revenue of your assigned accounts; 

• Handling complaints professionally in accordance with established procedures; 

• Discussing structural deviations and improvement opportunities with colleagues and your manager, with a focus on efficiency and quality within the team. 

Who are you? 

You are a starting travel consultant with a passion for the profession and a strong customer focus. In addition, you have: 

• A completed MBO-level education in Tourism; 

• Strong commercial skills and a naturally service-oriented mindset; 

• Excellent command of both Dutch and English, verbally and in writing. 

What do we offer you? 

At ATPI, you will join an informal yet professional working environment with short lines of communication and plenty of room for initiative. We also offer: 

• A gross monthly salary between €2,650 and €2,900 (full-time); 

• Hybrid working, with at least 1 or 2 days per week in the office, depending on your commuting distance; 

• A pension scheme; 

• 50% discount on a continuous travel and cancellation insurance policy; 

• Enthusiastic colleagues and ample opportunities for personal and professional development. 

Interested? 

Would you like to apply directly? Please use the link below:
https://83599.outsitetijdelijk.afas.online/test/aanmaken-sollicitatie-incl-autorisatie-prs/standaard?VcSn=16

Would you like more information first? Please contact Bianca Geraedts, Manager Corporate Travel, via [email protected].

Want to know more about ATPI? Visit www.atpi.com. 

Acquisition in response to this vacancy is not appreciated. 

Location: Schiphol-Rijk

ATPI is looking for an enthusiastic, experienced, and customer-focused Senior Travel Consultant for the Corporate Travel department in Schiphol-Rijk.

About ATPI
ATPI is an international travel management company with strong brands in corporate travel, marine travel, and events. We are among the fastest-growing organizations in the sector, operating in over 45 countries with more than 100 offices worldwide.

We serve clients across all industries with one goal: delivering high-quality service, smart travel solutions, and optimal travel cost management. Working at ATPI Corporate Travel means being part of a dynamic, international environment where no two days are the same and all aspects of the profession come together.

What will you do?
As a Senior Travel Consultant, you advise and support clients in booking business travel. You provide tailored solutions, ensure quality, and contribute to achieving agreed revenue targets. Your responsibilities include:

• Handling complete reservations for business travel
• Preparing and developing quotations and confirmations
• Identifying and capitalizing on commercial opportunities
• Contributing to the development and execution of sales-promoting activities
• Monitoring the revenue of your assigned accounts
• Professionally handling complaints according to established procedures
• Discussing structural deviations and improvement opportunities with colleagues and your manager, focusing on efficiency and quality within the team

Who are you?
You are an experienced travel consultant with a passion for the profession and a strong customer focus. In addition, you have:

• A completed MBO-level education in Tourism
• A FAT 1 & 2 diploma or equivalent
• At least 4 years of experience as a travel consultant
• Experience with Amadeus or a similar reservation system (preferred)
• Strong commercial skills and a natural service-oriented mindset
• Good command of Dutch and English, both spoken and written

What do we offer?
At ATPI, you will work in an informal yet professional environment with short communication lines and plenty of room for initiative. We also offer:

• A gross monthly salary between €3,200 and €3,400 (full-time)
• Hybrid working, with at least 2 days per week in the office
• Pension scheme
• 50% discount on continuous travel and cancellation insurance
• Enthusiastic colleagues and plenty of opportunities for personal development

Interested?
Would you like to apply directly? Use the link below:

https://83599.outsitetijdelijk.afas.online/test/aanmaken-sollicitatie-incl-autorisatie-prs/standaard?VcSn=15

Would you like more information first? Contact Bianca Geraedts, Manager Corporate Travel, via [email protected]. For more about ATPI, visit www.atpi.com.

Acquisition in response to this vacancy is not appreciated.

Location: Paris, Nice, France
Employment Type: Full-time, Hybrid

About Us:

ATPI is a leading travel management company with a strong local reputation in the maritime sector and an established presence in the French corporate market. As part of our growth strategy, we are looking for a motivated and dynamic professional to drive business expansion, particularly within the small and mid-sized corporate business segment across various industries, while strengthening and nurturing relationships in our core maritime sector.

Role Summary:

The Business Development Manager will be responsible for both acquiring new profitable clients in accordance with annual budgeted targets and managing relationships with existing accounts. This dual-focused role requires a proactive individual with a strong sales acumen, a deep understanding of client relationship management, and the ability to navigate complex business needs in the corporate and maritime travel sectors. The successful candidate will build and manage a targeted local pipeline, identify growth opportunities, tailor travel solutions to meet customer requirements, and ensure exceptional service delivery to build long-term partnerships.

Key Responsibilities

Sales Development:

• Proactively identify and secure new business opportunities in the small and mid-sized corporate market in France
• Leverage the company’s established reputation to solidify and expand market share in the maritime industry.
• Build, maintain and manage a prospective customer database as agreed with the Managing Director.
• Support new multinational opportunities originating from our partner network team
• Conduct market research to identify trends, client needs, and competitive positioning.
• Develop and present tailored sales pitches and proposals to potential clients, highlighting ATPI’s value proposition and expertise.
• Negotiate the terms of an agreement to close sales.
• Achieve and exceed sales targets through strategic planning and effective pipeline management.
• Ensure that the CRM is kept up to date in accordance with agreed guidelines and reflects all sales activities undertaken and planned.
• Develop the company brand and represent ATPI in the marketplace at industry events and trade organizations as a leader in the industry.
• Maintain industry expertise of innovations, trends, challenges, and obstacles for both the Travel and Maritime industries.
• Conduct all sales activities with the highest degree of professionalism and integrity

Account Management:

• Serve as the primary point of contact for assigned accounts, ensuring excellent service and satisfaction.
• Build and maintain strong, long-term relationships with key decision-makers.
• Monitor client accounts to identify opportunities to increase client profitability through initiatives such as upselling or cross-selling.
• Resolve issues promptly, ensuring seamless travel management for clients.
• Liaise with local operational teams and leaders to ensure excellent service delivery, assisting issue resolution, and client communication/escalation
• Develop quality business planning documents and account performance to provide senior management with regular and accurate information.
• Provide monthly MI/reporting to Travel Manager and senior stakeholders within the client base and ATPI respective Regional / Global Account Managers. Analyse MI to identify trends and savings opportunities, or policy recommendations to share proactively.
• Participate in maintaining controls over aged debt and finance related matters.
• Develop a strong network of supplier contacts and relationships supporting the ATPI brand reputation as well as being the primary point of contract for ATPI Clients when working with their preferred suppliers.
• Support implementations for new business as required.

Collaboration and Strategy:

• Work closely with internal teams & stakeholders, including operations, bid management, finance, and marketing, to ensure the delivery of client-focused customized solutions.
• Provide market insights and feedback to inform business strategy and product development.
• Represent the company at industry events, conferences, and networking opportunities to increase brand visibility.
• Maintain a good understanding of ATPI’s tools, technology and products

Qualifications and Skills:

• Proven experience in sales and account management, preferably within travel management.
• Strong knowledge of the corporate travel landscape and its specific challenges, with an understanding of the maritime sector as an advantage.
• Demonstrated ability to build and maintain client relationships at all levels.
• Results-driven with a track record of meeting and exceeding sales targets.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Proficient in French and English (written and spoken).
• Strong organizational skills and the ability to manage multiple priorities.
• Excellent Microsoft Word, PowerPoint, Excel Skills and experience using a CRM system
• Demonstrated experience with Social Media for business (preferably LinkedIn)

What We Offer:

• Competitive salary with performance-based incentives.
• Hybrid work environment offering flexibility and work-life balance.
• Opportunities for professional growth within a market-leading company.
• A supportive and collaborative team culture.

How to Apply:

If you are passionate about driving business growth, building strong client relationships, and contributing to the success of a market leader in travel management, we would love to hear from you. Please submit your application, including your CV and a cover letter to [email protected]

Are you interested in working in a friendly and team-oriented environment to manage the travel of multiple corporate & marine clients and support the continued growth at ATPI France?

ATPI France is looking for motivated and talented travel consultants with Amadeus GDS experience!
These full-time positions will be based in the Paris region (Ruel Malmaison) or Nice, with a hybrid work schedule (2 days home working/per week)

CLIENTS: MULTINATIONAL / OFFSHORE / MARINE / FRANCE CORPORATE

Hours: Monday to Friday from 08:30-16:30 & 10:00-18:00 am – on a rotating basis (1 week out of 2).  35 hours/per week.

Responsibilities

• Provide advice, pricing and ticketing of travel-related services and products (air, hotel, car, rail) for business travellers, in French and/or English
• Manage reservations, modifications, and cancellations of individual and/or group travel bookings
• Prepare and execute travel booking quotes and/or order confirmations in accordance with the company’s travel policy
• Price complex travel requests
• Control and monitor the quality of bookings
• Assist the client in case of problems and manage disputes
• Use the list of referenced suppliers
• Ensure customer incident reporting and savings
• Participate in any project-related work

Skills/Experience

• You have previous experience of working in a similar position.
• You have a perfect knowledge of the GDS AMADEUS
• You master written/spoken English
• You are experienced with Microsoft Office tools.
• You have excellent interpersonal skills, a sense of service, and are solution-driven.
• You are used to working in a team as well as autonomously and you are recognized for your curiosity, creativity, rigour, dynamism, and sense of service.

Are you interested?

Send your CV to [email protected] and [email protected]

Role Purpose

The Head of Client Implementation & Transformation is responsible for leading and developing ATPI’s digital and implementation function while shaping the future of client onboarding and digital transformation across key Asia markets.

This is a people leadership role that combines team development, implementation governance, customer engagement and digital transformation to ensure clients successfully adopt ATPI’s evolving technology ecosystem.

Working closely with Client Success, Commercial, Operations and Technology teams, the successful candidate will help clients transition to new ways of working, champion digital adoption and build a scalable implementation operating model that supports ATPI’s future growth.

Key Responsibilities

Leadership & Team Development

Lead and develop the implementation function across Singapore, the Philippines, and other assigned Asia markets.

Provide leadership, coaching, and support to the implementation and digital delivery teams.

Build a high-performing implementation culture focused on accountability, collaboration, client experience, and continuous improvement.

Develop team capability, succession planning, and future organizational structure as the business grows.

Partner closely with Operations, Client Success, Sales, Finance, Product and Technology teams to ensure alignment across the onboarding journey.

Implementation Governance & Delivery Excellence

Own the implementation methodology, governance framework, and onboarding standards across assigned markets.

Establish consistent implementation processes, templates, project governance, and best practices.

Ensure successful delivery of client implementations, migrations, technology deployments, and service transitions.

Act as executive sponsor for strategic and complex client implementations.

Provide oversight, guidance, and escalation support to implementation managers and specialists throughout the project lifecycle.

Transformation & Continuous Improvement

Identify and implement opportunities to improve implementation efficiency, scalability, and client experience.

Drive initiatives that reduce onboarding timelines and accelerate time-to-value for clients.

Create and maintain implementation playbooks, delivery frameworks, and operating procedures.

Partner with internal stakeholders to automate manual processes and improve operational effectiveness.

Support the introduction and adoption of new technologies, platforms, and digital solutions.

Champion a culture of innovation and continuous improvement within the implementation function.

Strategic Technology & Digital Enablement

Partner with Client Success and Commercial teams to support strategic customer engagements, demonstrating how digital solutions and technology can improve client workflows and business outcomes.

Support the successful deployment and adoption of ATPI’s digital ecosystem, including online booking tools, traveller profile solutions, reporting platforms, workflow automation, and future technology initiatives.

Provide strategic guidance on implementation readiness, adoption strategies, and change management.

Stay informed of industry trends and emerging travel technologies to help shape future implementation strategy.

Performance Management & Operational Excellence

Establish and monitor implementation KPIs and performance measures.

Drive improvements in:

• Time to go-live
• Time to first transaction
• Implementation quality
• Client onboarding experience
• Digital adoption rates
• Resource utilization
• Delivery consistency

Provide regular reporting, insights, and recommendations to senior leadership.

Experience & Qualifications

Essential

• Proven experience leading implementation, digital transformation, technology adoption or client onboarding functions, including responsibility for developing teams and improving delivery performance.
• Proven experience leading teams and managing people.
• Experience managing complex client onboarding or implementation programmes.
• Strong stakeholder management skills with the ability to influence across multiple functions and levels.
• Demonstrated success in improving processes, delivery models, or operational performance.
• Strong commercial awareness and customer-centric mindset.
• Excellent communication, presentation, and leadership skills.

Preferred

• Experience within travel management, travel technology, SaaS, technology implementation, or related industries.
• Exposure to online booking tools, travel technologies, digital platforms, or enterprise software implementations.
• Experience leading regional or multi-country projects.
• Understanding of change management principles.

Personal Attributes

• Strategic thinker with a strong execution mindset.
• Naturally curious with a continuous improvement mindset.
• Strong leadership presence and ability to build credibility quickly.
• Comfortable operating in a fast-paced and evolving environment.
• Collaborative and relationship focused.
• Resilient, adaptable, and solutions driven.
• Passionate about building teams and developing people.

What Success Looks Like

Within your first 6-12 months you will have:

• Improved client onboarding efficiency and governance.
• Increased adoption of ATPI’s digital solutions across key customers.
• Strengthened implementation consistency across Asia.
• Become a trusted partner to Client Success, Commercial and Operations teams on strategic customer implementations.

Why Join ATPI

This is a unique opportunity to build and lead a growing implementation function at a time of significant digital transformation. You will shape how clients adopt ATPI’s evolving technology ecosystem, develop a high-performing regional team, and influence the future of client implementation across key Asia markets. If you enjoy building capability, leading people, and driving meaningful business transformation, this role offers the opportunity to make a lasting impact.

To apply please send your CV to [email protected]

Ready for a Career That Takes You Places? Join Our Journey at ATPI Singapore.
Are you a recent graduate ready to make a real impact from day one? Are you looking for a role that goes beyond the ordinary, where you can build a career with a global leader in travel management?
This isn’t a typical entry-level role. You’ll be at the heart of our client partnerships, making a tangible difference.

Why This Is the Perfect Place to Start Your Career:
We are deeply invested in your growth. We provide the support and mentorship for you to thrive.
•  Direct Mentorship: You will report directly to and be mentored by our Head of Strategic Partnerships. This is a unique opportunity to learn directly from a senior leader, receiving dedicated guidance to accelerate your professional development.
•  A Clear Path for Growth: We are hiring for potential. We’ll map out a development plan with you, providing the training and opportunities needed to grow from an Account Manager into a regional and global leader within ATPI.
•  A Collaborative and Supportive Team: Join a team that celebrates curiosity, champions new ideas, and works together to conquer challenges. Your voice will be heard, and your contributions valued.
•  Global Exposure: Be part of a globally recognised company and work on accounts that have a significant and visible impact on Singapore’s leading clients.

What You’ll Gain and Achieve With Us:
This isn’t a typical entry-level role. You’ll be at the heart of our client partnerships, making a tangible difference.
• Become a Trusted Partner: You will be the face of ATPI, building relationships with key stakeholders and learning the art of strategic client management firsthand.
•  Drive Real Impact: You won’t be on the sidelines. You’ll actively contribute to enhancing our partners’ travel programmes, launching new technology like Online booking tool, and improving the experience for thousands of travellers.
•  Master the Industry: From VIP travel and complex international itineraries to large-scale MICE events, you will gain exposure to every exciting facet of the travel industry.
•  Develop Your Analytical Skills: You’ll learn to analyse data, track performance, and present insights in our monthly and quarterly business reviews, developing a core skill for any business career.

What We’re Looking For in You:
We’re looking for potential, passion, and a collaborative spirit.
•  A recent graduate with a degree in Business, Hospitality, Tourism, Communications, or a related field.
•  A natural curiosity and a genuine desire to learn and grow.
•  Excellent communication skills – you’re a great listener and can build rapport with anyone.
•  A proactive, “can-do” attitude – you’re a problem-solver who takes initiative.
•  You are excited by the idea of building a long-term career in partnership and client strategy.

Your Role in Our Shared Success
Reporting directly to the Head of Strategic Partnerships, you will be instrumental in nurturing and expanding our relationships. This is a role for a natural relationship builder who is excited by the challenge of becoming a trusted advisor to our partners.

We believe in nurturing talent and fostering growth. We strongly encourage ambitious and driven fresh graduates to apply. We value potential, a collaborative spirit, and a strong desire to learn and build a career in strategic partnership management.

To apply please send your CV to [email protected]

 OVERALL PURPOSE OF THE ROLE

Responsible for the development and performance of all facets of Sales in Taiwan to achieve maximum profitability and growth in line with the company’s sales targets.

RESPONSIBILITIES

·       Identify, prospect, and secure high-value corporate clients.

·       Effectively managing and driving the sales cycle from prospection (RFPs) through to successful closure

·       Build and nurture relationships with decision-makers and stakeholders in the market, as well as local organizations, industry associations, and key stakeholders to create a strong referral pipeline.

·       Develop and implement comprehensive sales strategies to meet and exceed revenue targets.

·       Negotiate and close complex contracts, delivering customized travel solutions to meet client needs.

·       Collaborate with internal teams to ensure seamless onboarding and service delivery.

·       Stay informed about industry trends and competitive landscape to identify new opportunities.

QUALIFICATIONS: SKILLS & EXPERIENCE

·       Sales Experience: 5+ years of proven success in B2B sales, preferably in the TMC or corporate services industry.

·       Local Connections: Demonstrated ability to establish and leverage relationships with local organizations, associations, and networks to drive referrals.

·       Results-Oriented: Proven track record of meeting or exceeding sales targets, particularly with mid-to-large enterprises.

·       Relationship Building: Strong interpersonal skills with a focus on building long-term partnerships.

·       Strategic Thinking: Ability to develop and execute targeted sales plans that deliver measurable results.

·       Communication Skills: Excellent negotiation, presentation, and written communication abilities.

·       Market Knowledge: Familiarity with the Taiwan market, including industry trends and key business drivers.

·       Language Proficiency: Fluency in English and Mandarin is required.

To apply please send your CV to [email protected]

ATPI is on the lookout for an experienced Marketing Executive to join our dynamic and fast-growing marketing team in Asia. This role involves supporting and executing a range of marketing initiatives, combining creativity, strategic insight, and analytical skills to drive our brand forward. We’re seeking a candidate with a keen eye for detail, a flair for graphic design, and exceptional wordsmithing abilities. If this sounds like you, we want to hear from you. Join us and be part of something extraordinary!

Key Responsibilities include but are not limited to the following:

• Support market research and analysis to assess trends, brand awareness, and competitive landscapes.
• Contribute to the development of story ideas and opportunities to enhance ATPI’s thought leadership, to drive awareness, engagement, and virality.
• Support the creation of compelling content for digital platforms, presentations, and other marketing materials, ensuring timely delivery.
• Provide support on-site events, trade shows, and webinars to promote ATPI’s services.
• Collaborate with commercial teams to understand business goals and create impactful communications that build advocacy for ATPI.
• Assist in the planning and execution of BTL marketing campaigns targeting specific objectives and demographics.
• Compile and report on campaigns and communication activities, providing results and actionable insights to the Marketing Manager
• Help manage and grow engagement across ATPI’s owned media channels.

Qualifications:

• Bachelor’s degree in marketing, Communications, or a related field.
• 3 + years related experience in B2B Marketing

• Proven experience in search engine marketing, social media advertising, and email marketing
• Prior experience with tools like HubSpot, Canva, Google Analytics, Adobe Indesign & Illustrator

Requirements:

• Strong copywriting and content creation skills, with the ability to write persuasively and clearly for various mediums (digital, marcom, thought leadership, award nominations).
• A keen eye for design and visual aesthetics
• Ability to work independently and collaboratively with cross-functional teams.
• Excellent organisational skills with the ability to manage multiple projects simultaneously.
• TMC background is preferred but not mandatory.

Applications and CVs should be sent to:

Philippines: [email protected]

India: [email protected]

Responsibilities & Authorities:

• Promptly executes all facets of respective ASC especially making sure that reservations quality, response time commitment to clients, lowest most direct flight pricing, class alternative via transit point that might be cheaper, set productivity, and customer service standard among others are met to ensure client satisfaction and fulfillment of contracts including all agreed procedures and work instructions per client reservations requests and if needed, ticketing requirements. This includes:
  • Makes sure that all relevant and required ATPI tools and QC are being utilized for every booking request geared towards providing offer at its cheapest and most direct flight.
  • Ensures implementation of all clients formats, contracts, requirements, expectations including endorsement from and to Business Hours Team are diligently accomplished on a daily basis. That all endorsements are accomplished according to agreed protocols and communicated for any challenges to respective client owners at office hours. This includes participation on Sales and KAM meetings with clients if needed
  • Books flights to the best timetable and cheapest airfare to achieve safe and on time joinship of customer/client and makes notations via standards if otherwise. Further, that that all booking contents should have best price and advice on immigration formalities to ensure safe departures at all times.

Job Specifications

Education:

• Bachelors Degree in Travel/Tourism or any related courses is preferred

Experience:

• At least 3 years experience in an airline or travel industry.

Send resumes to [email protected]

Responsibilities & Authorities:

• Implements and fulfils all agreed procedures and work instructions per customer reservations and if needed, ticketing requirements.
• Makes sure that all relevant and required ATPI tools; FV, AA, waitlist watcher, etc. are utilized at all times for every booking as a final result of booking offer is the cheapest most direct flight. Price and seat hawking manual procedures (CQC-continuous quality control) are done diligently and continuously to achieve the above.
• Makes sure that all programs and tools of ATPI from bars and pars, POS, Discovery, and other tools are learned and used at all times.

Job Specifications

Education:

• Bachelors Degree in Travel/Tourism or any related courses is preferred

Experience:

• Fresh graduate is acceptable

Send resumes to [email protected]