Open positions
Without our motivated and committed team across the globe, ATPI wouldn’t be what it is today – but could you contribute to what ATPI will be in the future? Check out our career opportunities below:
Europe
Are you a talented copywriter with a proven ability to turn even the most complex of concepts into compelling copy that resonates with a target audience? Do you find inspiration for creative and effective ideas in the most unlikely places? Can you mold and build those ideas into a content strategy that delivers results? Do you think you can adapt to changing priorities within an unpredictable industry? Can you engage key stakeholders and garner their support with new initiatives? Are you an expert at managing multiple projects at once? If so, then you could be the newest addition to ATPI’s global marketing team.
What we’re looking for:
ATPI are looking for an expert in copywriting and content creation keen to expand their experience in the travel industry or broaden their knowledge in a new sector that they might never have considered before. The successful candidate will own ATPI’s global content strategy, tone of voice and provide support with content creation to local sales and marketing teams. This role is extremely varied, offering the chance to write about niche sectors in a variety of formats and styles. Everyday responsibilities would include creation of digital content and resources, execution of our social media strategy, creation and management of web copy, copywriting for email campaigns and sales collateral and supporting with the development of our SEO strategy and internal communications. A pro-active nature is required for this role – there is big canvas to explore and fill regarding this area of expertise.
As Content & Social Media Manager you will be:
- Developing and implementing ATPI’s global content & social media strategy and reporting on its effectiveness, while ensuring that ATPI’s tone of voice is present in all content and messaging
- ‘Owning’ ATPI’s blog, ATPI Insights, by creating, editing and planning content that works to achieve ATPI’s short-term and long-term strategies
- Planning, producing content and distributing ATPI’s monthly e-newsletter.
- Manage the day-to-day handling of ATPI’s social media channels such as LinkedIn, Facebook, Instagram, and YouTube – creating and adapting engaging content to suit different channels.
- Delivering regular and insightful reporting on how online content is performing and offering insight into how this can be improved
- Working with the Digital Marketeer to develop content for and help implement successful email marketing campaigns for all of ATPI’s subsidiary brands and relevant landing pages and website copy
- Providing copywriting and creative services to the marketeers for ATPI’s local markets in order to develop their sales and marketing efforts, ensuring that all content is relevant to their specific sector and/or location
- Crafting engaging social media content that can be used to support specific marketing campaigns or improve brand awareness – with a focus on copy, design will be taken care of by the designers
- Supporting with the writing and editing of awards entries and internal communications when required
Requirements:
- 4 years relevant copywriting and content experience (agency or in-house)
- Degree in a related field, such as English, Journalism, PR, Marketing or Communications (desirable)
- Fluent written and spoken English (native language)
- Demonstrable expertise in copywriting and editing
- Experience in building integrated, multi-channel content strategies for the B2B market
- A track record in delivering creative content
- Strong interpersonal skills; proactive and hands-on nature
- (Nice to have) Experience in travel, corporate travel and/or the offshore sectors
- Experience creating SEO content
- Experience of CMS systems such as WordPress and tools like Canva and Hubspot
To apply please send you CV to [email protected]
Location: Paris, Nice, France
Employment Type: Full-time, Hybrid
About Us:
ATPI is a leading travel management company with a strong local reputation in the maritime sector and an established presence in the French corporate market. As part of our growth strategy, we are looking for a motivated and dynamic professional to drive business expansion, particularly within the small and mid-sized corporate business segment across various industries, while strengthening and nurturing relationships in our core maritime sector.
Role Summary:
The Business Development Manager will be responsible for both acquiring new profitable clients in accordance with annual budgeted targets and managing relationships with existing accounts. This dual-focused role requires a proactive individual with a strong sales acumen, a deep understanding of client relationship management, and the ability to navigate complex business needs in the corporate and maritime travel sectors. The successful candidate will build and manage a targeted local pipeline, identify growth opportunities, tailor travel solutions to meet customer requirements, and ensure exceptional service delivery to build long-term partnerships.
Key Responsibilities
Sales Development:
- Proactively identify and secure new business opportunities in the small and mid-sized corporate market in France
- Leverage the company’s established reputation to solidify and expand market share in the maritime industry.
- Build, maintain and manage a prospective customer database as agreed with the Managing Director.
- Support new multinational opportunities originating from our partner network team
- Conduct market research to identify trends, client needs, and competitive positioning.
- Develop and present tailored sales pitches and proposals to potential clients, highlighting ATPI’s value proposition and expertise.
- Negotiate the terms of an agreement to close sales.
- Achieve and exceed sales targets through strategic planning and effective pipeline management.
- Ensure that the CRM is kept up to date in accordance with agreed guidelines and reflects all sales activities undertaken and planned.
- Develop the company brand and represent ATPI in the marketplace at industry events and trade organizations as a leader in the industry.
- Maintain industry expertise of innovations, trends, challenges, and obstacles for both the Travel and Maritime industries.
- Conduct all sales activities with the highest degree of professionalism and integrity
Account Management:
- Serve as the primary point of contact for assigned accounts, ensuring excellent service and satisfaction.
- Build and maintain strong, long-term relationships with key decision-makers.
- Monitor client accounts to identify opportunities to increase client profitability through initiatives such as upselling or cross-selling.
- Resolve issues promptly, ensuring seamless travel management for clients.
- Liaise with local operational teams and leaders to ensure excellent service delivery, assisting issue resolution, and client communication/escalation
- Develop quality business planning documents and account performance to provide senior management with regular and accurate information.
- Provide monthly MI/reporting to Travel Manager and senior stakeholders within the client base and ATPI respective Regional / Global Account Managers. Analyse MI to identify trends and savings opportunities, or policy recommendations to share proactively.
- Participate in maintaining controls over aged debt and finance related matters.
- Develop a strong network of supplier contacts and relationships supporting the ATPI brand reputation as well as being the primary point of contract for ATPI Clients when working with their preferred suppliers.
- Support implementations for new business as required.
Collaboration and Strategy:
- Work closely with internal teams & stakeholders, including operations, bid management, finance, and marketing, to ensure the delivery of client-focused customized solutions.
- Provide market insights and feedback to inform business strategy and product development.
- Represent the company at industry events, conferences, and networking opportunities to increase brand visibility.
- Maintain a good understanding of ATPI’s tools, technology and products
Qualifications and Skills:
- Proven experience in sales and account management, preferably within travel management.
- Strong knowledge of the corporate travel landscape and its specific challenges, with an understanding of the maritime sector as an advantage.
- Demonstrated ability to build and maintain client relationships at all levels.
- Results-driven with a track record of meeting and exceeding sales targets.
- Excellent communication, negotiation, and presentation skills.
- Ability to work independently while collaborating effectively with cross-functional teams.
- Proficient in French and English (written and spoken).
- Strong organizational skills and the ability to manage multiple priorities.
- Excellent Microsoft Word, PowerPoint, Excel Skills and experience using a CRM system
- Demonstrated experience with Social Media for business (preferably LinkedIn)
What We Offer:
- Competitive salary with performance-based incentives.
- Hybrid work environment offering flexibility and work-life balance.
- Opportunities for professional growth within a market-leading company.
- A supportive and collaborative team culture.
How to Apply:
If you are passionate about driving business growth, building strong client relationships, and contributing to the success of a market leader in travel management, we would love to hear from you. Please submit your application, including your CV and a cover letter to [email protected]
Are you interested in working in a friendly and team-oriented environment to manage the travel of multiple corporate & marine clients and support the continued growth at ATPI France?
ATPI France is looking for motivated and talented travel consultants with Amadeus GDS experience!
These full-time positions will be based in the Paris region (Ruel Malmaison) or Nice, with a hybrid work schedule (2 days home working/per week)
CLIENTS: MULTINATIONAL / OFFSHORE / MARINE / FRANCE CORPORATE
Hours: Monday to Friday from 08:30-16:30 & 10:00-18:00 am – on a rotating basis (1 week out of 2). 35 hours/per week.
Responsibilities
- Provide advice, pricing and ticketing of travel-related services and products (air, hotel, car, rail) for business travellers, in French and/or English
- Manage reservations, modifications, and cancellations of individual and/or group travel bookings
- Prepare and execute travel booking quotes and/or order confirmations in accordance with the company’s travel policy
- Price complex travel requests
- Control and monitor the quality of bookings
- Assist the client in case of problems and manage disputes
- Use the list of referenced suppliers
- Ensure customer incident reporting and savings
- Participate in any project-related work
Skills/Experience
- You have previous experience of working in a similar position.
- You have a perfect knowledge of the GDS AMADEUS
- You master written/spoken English
- You are experienced with Microsoft Office tools.
- You have excellent interpersonal skills, a sense of service, and are solution-driven.
- You are used to working in a team as well as autonomously and you are recognized for your curiosity, creativity, rigour, dynamism, and sense of service.
Are you interested?
Send your CV to [email protected] and [email protected]
The Americas
Position Overview: Senior VIP Travel Consultants provide expert concierge services and handle all travel arrangements professionally and with excellent customer service to ATPI clients. Demonstrate expertise in routing, faring and travel logistics for domestic and international reservations including air, car, hotel, and rail. Both company policies and standards apply as well as adheres to client travel policy and booking requirements. Properly documents reservations according to standards and takes steps to provide the lowest, logical fare options. Exhibits experience through consultative approach with customers and problem-solving skills. Mentor less experienced team members and new employees.
Areas of Accountability
- Ensures service delivery and customer satisfaction
- Proficient in all aspects of domestic and international travel to include air, car, hotel, and rail
- Delivers operational requirements and apply appropriate travel policy guidelines according to client specifications
- Ensures data quality standards are met including reporting elements and traveler profile information
- Follows best practices for booking and issuing tickets
- Includes all reservation elements including seat assignments and special requests such as:
- In-flight meals or dietary needs
- Restaurant reservations
- Car preferences or secure transportation
- Hotel accommodation and other arrangements
- Provides advice and consultation to clients for international documentation
- Review all emails and bookings completed by the after-hours travel team to ensure accuracy and completeness.
- Address updates, corrections, or follow-up actions required from overnight activity.
- Communicate changes and confirmations to executive assistants in a timely, concise manner.
- Reconfirm all bookings (air, hotel, ground transport, meeting spaces) 24–48 hours in advance.
- Monitor and communicate external factors such as weather, global events, or strikes that may impact travel.
- Rebook missed or delayed flights promptly, leveraging resources to minimize disruption.
- Track and secure airline upgrades, loyalty perks, and flexible check-in/check-out options.
- Distribute and manage the Daily Traveler Executive Report.
- Apply industry and company tools and technologies
- Master’s proprietary and third-party technologies required to perform job functions
- Demonstrates proficiency of applications including telephony and computer skills
- Exhibits industry expertise and international reservation skills
- Knowledge of marine, energy and offshore client requirements
- Understands requirements of marine and offshore, published, and contract faring
- Balances efficiency and effectiveness
- Works efficiently to provide prompt service and to meet productivity standards
- Responsible for managing incoming calls and emails within service level expectations
- Ensure tickets and informational requests are provided in a timely manner
- Maintains queues and follow-up on client requests
- Helps team members with overflow work and tasks
- Making suggestions for process improvement
- Takes the initiative to solve problems and reports solutions to management
- Proactiveness in providing all possible travel solutions.
- Supports company objectives, products, technologies, and initiatives
- Upholds company policies and procedures; makes suggestions for quality improvements or efficiencies
- Demonstrate teamwork and aids co-workers and management
- Volunteers for departmental projects or company initiatives
- Maintains rapport and works professionally with suppliers, vendors, and third-party companies
- Take steps to avoid debit memos and errors
- Embraces technology initiatives
Executive Communication
- Provide pre-trip summaries to the executive admin as needed that include (but not limited to):
- Hotel amenities
- Visa requirements
Additional Responsibilities
- Handle all matters with confidentiality and discretion.
- Assist executive assistants in obtaining hotel, transportation, and dining invoices for expense reconciliation.
- Stay current on travel industry trends, loyalty program updates, and regional travel advisories.
- Share vendor performance feedback with the Travel Manager and Account Manager to uphold high service standards.
- Employ creative, critical thinking to resolve complex travel scenarios efficiently.
- Any other administrative duties as assigned by the client.
Knowledge and Skills Required:
- Excellent communication and interpersonal skills
- Able to build strong client relationships
- Overall understanding of technology platforms, GDS functions, Microsoft applications
- Able to work in cross-functional teams
- Strong knowledge of international reservations, geographies, faring and routings
- Consultative service skills and problem-solving abilities
- Expertise in marine, corporate and energy travel industry
- Capable of sharing knowledge and mentoring others
- Shows initiative by looking for opportunities to improve processes and making suggestions
- Supportive of management and company objectives
Work Location & Hours
- Hybrid work environment:
- Monday and Friday: Virtual work-from-home.
- Tuesday through Thursday: On-site at the Dedicated Client’s Houston Office.
- Specific daily start/end times will be confirmed with the selected candidate.
Send resumes to [email protected]. You must be authorized to work in the US.
About ATPI Marine & Energy
ATPI is a global leader in travel management solutions, purpose-built for the Offshore, Marine, Energy, and Mining sectors. Our mission is to innovate, empower, and deliver real value through partnership and foresight. With offices across the globe and deep expertise in complex, specialist travel, we help organizations navigate the world reliably and efficiently.
At ATPI, our people are at the heart of everything we do. We believe in creating a culture of collaboration, continuous improvement, and bold thinking.
The Role
As an Account Manager, you’ll be the trusted advisor and strategic partner for a portfolio of key clients, primarily in the Energy and Marine sectors. You’ll be instrumental in building long-term relationships, driving value through our travel solutions, and ensuring that every client touchpoint reflects the world-class service ATPI is known for.
You’ll collaborate cross-functionally with internal teams to deliver custom solutions, foster client success, and contribute to our ongoing growth in North America.
What You’ll Do
Be the primary contact and relationship owner for assigned clients, ensuring high satisfaction, retention, and growth.
Align client objectives with ATPI’s solutions, creating customized strategies and measurable roadmaps.
Identify opportunities for account expansion, consult on supplier agreements, and lead performance reviews.
Ensure seamless execution of travel programs through close collaboration with operational teams.
Deliver impactful reporting, insights, and recommendations using ATPI’s advanced technologies.
Represent ATPI at industry events and client meetings as a knowledgeable, confident brand ambassador.
Maintain CRM records with accurate, detailed activity and client intelligence.
Stay up to date on industry trends, competitor movements, and innovation.
What We’re Looking For
Experience:
3–5 years in Account Management
Travel Management background highly desirable
Skills & Mindset:
- A proactive relationship-builder with outstanding communication and presentation skills
- Analytical thinker with the ability to turn data into insight and action
- Confident in negotiating, problem-solving, and influencing at all levels
- Skilled at creating compelling proposals and tailored presentations
- Agile and adaptable, comfortable in a fast-paced, ever-evolving industry
- Curious and commercially minded, with an eye on new opportunities
- Proficient in Microsoft Office and CRM tools; social media savvy (LinkedIn preferred)
- Willingness to travel domestically and internationally as needed
Why Join ATPI Marine & Energy?
- Competitive base salary and benefits package
- Opportunity to grow with a global company that values innovation and impact
- Access to industry memberships, professional development, and networking events
- A high-energy, collaborative team with a shared mission to drive success in specialist travel
Ready to Navigate the Future of Specialist Travel?
Apply today with your resume and a brief cover letter to: [email protected]
ATPI Marine & Energy is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Position Overview:
ATPI Marine & Energy is a globally recognized leader in specialist travel management, providing tailored solutions to the energy, marine, and offshore industries. With a strong focus on operational efficiency, safety, and cost optimization, ATPI Marine & Energy supports complex and high-volume travel requirements across the globe.
As Senior Director for Sales and Account Management, North America, you will play a critical role in driving commercial growth and strengthening client relationships across the region. This leadership position is responsible for developing and executing strategic sales plans, identifying new business opportunities, and fostering long-term partnerships with key clients. The ideal candidate will bring exceptional leadership skills, a proven track record in sales and account management, and an in-depth understanding of the North American market. Experience in the travel industry, particularly within corporate or specialist sectors, is essential.
This role will be based at ATPI’s North America headquarters in Houston, Texas.
Position Overview:
The Senior Director for Sales and Account Management, North America, will be responsible for leading and driving the sales and account management strategies across the North American region. This pivotal role involves developing and executing sales plans, nurturing client relationships, and maximizing revenue opportunities. The ideal candidate will possess strong leadership skills, a proven track record in sales and account management, and a deep understanding of the North American market landscape. A comprehensive understanding of the travel industry, along with direct work experience in this sector, is a prerequisite.
Key Responsibilities:
- Strategic Leadership: Develop and implement strategic sales and account management plans to achieve revenue targets and business objectives in alignment with company goals.
- Team Management: Lead, mentor, and motivate a high-performing sales and account management team to drive results, foster a culture of excellence, and ensure professional development opportunities.
- Client Relationship Management: Build and maintain strong relationships with key clients, understanding their needs, anticipating challenges, and providing solutions to enhance satisfaction and loyalty.
- Business Development: Identify and pursue new business opportunities, partnerships, and market segments to expand the company’s presence and revenue streams in the North American market.
- Sales Performance Monitoring: Establish key performance indicators (KPIs) and metrics to measure sales performance, analyze data insights, and implement strategies for continuous improvement.
- Collaboration: Work closely with cross-functional teams including marketing, product development, and operations to ensure alignment of sales initiatives with overall business objectives and customer needs.
- Market Analysis: Stay abreast of industry trends, competitive landscape, and market dynamics to inform sales strategies, identify emerging opportunities, and mitigate potential risks.
- Budget Management: Develop and manage sales budgets, forecasts, and financial targets, ensuring efficient allocation of resources and optimal return on investment.
- Compliance and Ethics: Ensure adherence to company policies, industry regulations, and ethical standards in all sales and account management activities.
Qualifications:
- Minimum of 5 years of experience in sales and account management roles, with at least 5 years in a leadership capacity.
- Extensive experience in B2B sales, with direct work experience in the Travel Management industry as a prerequisite.
- Demonstrated success in driving revenue growth, managing large client portfolios, and negotiating complex contracts.
- Strong leadership, communication, and interpersonal skills, with the ability to influence and inspire teams and stakeholders at all levels.
- Strategic thinker with analytical acumen, problem-solving abilities, and a results-oriented mindset.
- Deep understanding of the North American market landscape, industry trends, and customer dynamics.
- Proficiency in CRM systems and Microsoft Office Suite.
Company Culture:
We foster a dynamic, collaborative, and inclusive work environment where innovation and excellence are celebrated. Our commitment to diversity, equity, and inclusion is reflected in our culture, policies, and practices.
If you are a strategic leader with a passion for driving sales excellence and fostering client relationships, we invite you to join our team and make a meaningful impact on our continued growth and success in North America.
ATPI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences.
How to Apply:
Interested candidates should submit their resume and a cover letter outlining their suitability for this role to Wendy Soileau at [email protected].
Asia
JOB SUMMARY:
We are seeking a dynamic and experienced Sales Manager – Marine & Energy to spearhead our business growth in Singapore, one of the world’s leading maritime and energy hubs. This role is central to expanding ATPI’s footprint in the marine and offshore energy sectors by targeting vessel operators, energy companies, offshore service providers, and supporting industries. You will lead business development efforts in Singapore while contributing to strategic opportunities across Southeast Asia, working in close collaboration with regional sales counterparts.
KEY RESPONSIBILITIES:
- Drive new client acquisition and sales growth in the marine and energy sectors with a primary focus on the Singapore market.
- Identify and develop strategic relationships with key stakeholders across shipping lines, offshore operators, oil & gas firms, EPCs, and marine service companies.
- Manage the full sales lifecycle – from lead generation and consultative selling to contract negotiation and onboarding.
- Build a healthy and qualified sales pipeline specific to Singapore, with strong forecasting discipline and opportunity tracking.
- Lead regional and global bid responses for multinational clients with operations in Singapore, coordinating with internal stakeholders across borders.
- Represent ATPI at maritime and energy events, exhibitions, and forums in Singapore to promote brand presence and engage prospects.
- Monitor trends and developments in the Singapore marine and offshore ecosystem, including regulatory shifts, port activities, and competitor dynamics.
- Develop tailored sales strategies and go-to-market plans aligned with the commercial goals of Singapore-based clients.
- Maintain and manage data in the CRM system with accuracy and discipline, ensuring transparency and tracking of key sales metrics.
- Participate in cross-functional initiatives aimed at enhancing our commercial offerings and customer value proposition in the sector.
QUALIFICATIONS & REQUIREMENTS:
- Bachelor’s degree in Business, Marketing, Maritime Studies, or a related field.
- At least 5 years of successful B2B sales experience, preferably in marine travel, offshore services, or energy-related industries in Singapore.
- Strong network and credibility within the Singapore maritime and energy community.
- Proven track record in solution-based selling and negotiating high-value contracts with complex stakeholders.
- Deep understanding of the commercial, operational, and compliance dynamics of the Singapore marine and energy sector.
- Highly self-motivated, results-oriented, and comfortable working independently in a fast-paced, client-facing environment.
- Exceptional communication and interpersonal skills with an ability to engage senior executives and operational decision-makers.
- Willingness to travel within Southeast Asia when required.
Applications and CVs should be sent to:
OVERALL PURPOSE OF THE ROLE
Under the guidance and supervision of the Team Leader, consistently do bookings and liaise with clients on their travel plans and get them cost effective fares with the optimal routing.
RESPONSIBILITIES
· Familiar with Global Distribution System (Galileo, Amadeus), Fare database, Scripts, Microsoft Office and other systems that are in use for reservations and ticketing
· Respond to client’s email within the Service Level Agreement (SLA)
· Knowledge of Reservation, Ticketing, Issue, Re-issue, Re-scheduling, Refund
· Handle client’s documents requirements for VISA applications
· Understand the client’s needs in order to provide efficient service at all times
· Provide the most cost effective and best / optimal fare to the client with the swiftest routing that makes the travel convenient for the Client
· Handle client’s feedback and escalate any complaints to the Team Leader and Manager
· Follow up and keep track of ticketing deadlines and schedule changes and inform clients
QUALIFICATIONS: SKILLS & EXPERIENCE
· Fluent in English, oral and written
· Possesses a basic Diploma/Bachelor Degree, preferably in Travel
· Minimum 3 years of experience in the Travel Industry
· Able to communicate with a wide range of people at all levels, both within and outside the Company
· Previous experience in Marine Travel, using any GDS, and working with Airline Nett Fare products is preferable
Applications and CVs should be sent to:
OVERALL PURPOSE OF THE ROLE
As the dedicated Global Account Manager, you are responsible for all aspects of the clients’ travel programme.
This includes implementation, business planning, client reviews, retention and contract negotiation.
You are responsible for establishing and maintaining ATPI and customer relationships with key decision makers in multiple countries and regions
RESPONSIBILITIES
· Manage all aspects of the clients’ travel programme and be the 1st point of contact
· Meet client retention and account profitability targets
· Drive globalization, booking process efficiency and policy compliance across all client markets
· Offer proactive and consultative solutions to clients and increase revenue by up selling ATPI products and services
· Participate in business forecast and budget planning
· Develop and execute business plans, implement key deliverables, and measure results
· Develop, measure and report on Service Level Agreements and Key Performance indicators
· Create and manage business improvement plans and conduct client business reviews
· Manage operational, global/regional reporting requirements
· Ensure timely settlement of customer debts where required and necessary as per contractual obligation
· Act as main contact point for client Executive team
· Maintain ATPI supplier and industry relations
· Provide regular reports and presentations internally to ATPI stakeholders to the performance of the account
QUALIFICATIONS: SKILLS & EXPERIENCE
· Minimum 5 years of account management experience in Travel Management Company managing global or regional accounts
· Cultural awareness of global markets
· Project management experience
· Knowledge of contract management, strong negotiation, and analytical skills
· Ability to interact with all levels of stakeholders and influence decision makers
· Fluent in oral and written communication skills, including public speaking and presentations
· Confident in liaising with senor stakeholders both internally and with the client
· Proficiency in Microsoft Word, Excel, and PowerPoint
Applications and CVs should be sent to:
Join Our Team at ATPI Taiwan!
ATPI is a global leader in travel management, specializing in corporate, marine, energy, and sports sectors. With a presence in over 100 offices worldwide, we are dedicated to delivering what really matters to our clients.
Our goal in Taiwan is to become the No.1 TMC. We believe that by recruiting a passionate team and providing the best travel booking services, we can achieve this goal in the foreseeable future! We are currently actively recruiting Sales Manager. Sales Manager responsible for the development and performance of all facets of Sales in Taiwan to achieve maximum profitability and growth in line with the company’s sales targets.
Key Responsibilities:
- Identify, prospect, and secure high-value corporate clients.
- Effectively managing and driving the sales cycle from prospection (RFPs) through to successful closure
- Build and nurture relationships with decision-makers and stakeholders in the market, as well as local organizations, industry associations, and key stakeholders to create a strong referral pipeline.
- Develop and implement comprehensive sales strategies to meet and exceed revenue targets.
- Negotiate and close complex contracts, delivering customized travel solutions to meet client needs.
- Collaborate with internal teams to ensure seamless onboarding and service delivery.
- Stay informed about industry trends and competitive landscape to identify new opportunities.
Qualifications:
- Sales Experience: 5+ years of proven success in B2B sales, preferably in the TMC or corporate services industry.
- Local Connections: Demonstrated ability to establish and leverage relationships with local organizations, associations, and networks to drive referrals.
- Results-Oriented: Proven track record of meeting or exceeding sales targets, particularly with mid-to-large enterprises.
- Relationship Building: Strong interpersonal skills with a focus on building long-term partnerships.
- Strategic Thinking: Ability to develop and execute targeted sales plans that deliver measurable results.
- Communication Skills: Excellent negotiation, presentation, and written communication abilities.
- Market Knowledge: Familiarity with the Taiwan market, including industry trends and key business drivers.
- Language Proficiency: Fluency in English and Mandarin is required.
Benefits:
- Competitive salary
- Comprehensive health insurance coverage.
- Opportunities for professional development and training.
- Collaborative and supportive work environment.
- Potential for career advancement within a global organization.
Applications and CVs should be sent to:
Join Our Team at ATPI Taiwan!
ATPI is a global leader in travel management, specializing in corporate, marine, energy, and sports sectors. With a presence in over 100 offices worldwide, we are dedicated to delivering what really matters to our clients.
Our goal in Taiwan is to become the No.1 TMC. We believe that by recruiting a passionate team and providing the best travel booking services, we can achieve this goal in the foreseeable future! We are currently actively recruiting Travel Consultants. Travel Consultants are the most important part of achieving this goal. We look forward to working with energetic and passionate individuals to strive towards becoming the best TMC.
Key Responsibilities:
- Understand clients’ travel policy and business needs to provide efficient and personalized services.
• Offer cost-effective and optimal travel options, ensuring convenience and satisfaction.
• Manage ticketing deadlines, schedule changes, and keep clients informed promptly.
• Address client feedback and escalate concerns to the appropriate channels.
Qualifications:
- Proven experience as a Travel Consultant or in a similar customer service role is a must.
• Proficiency in travel booking software and Global Distribution Systems (GDS) is a strong plus
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Ability to handle unforeseen issues calmly and effectively.
Benefits:
- Competitive salary
- Comprehensive health insurance coverage.
• Opportunities for professional development and training.
• Collaborative and supportive work environment.
• Potential for career advancement within a global organization.
Applications and CVs should be sent to:
DEPARTMENT: Digital Services
REPORTING TO: Digital Services Manager – Asia
JOB SUMMARY: The purpose of the role is to offer comprehensive support to both clients and colleagues with all online products offered by ATPI.
To support the Operational & Commercial Teams to deliver efficient and cost-effective processes and solutions.
This position plays a vital role in implementing and maintaining various products and systems, while providing excellent customer service and technical assistance to both internal and external stakeholders.
Duties and Responsibilities
- Online booking tool support: Have a good understanding of all ATPI 3rd party online booking tools to be able to provide support in trouble shooting issues or answering OBT related questions.
- Setting up ATPI solutions/Technology: configuration and setting up various ATPI products and solutions.
- To support answering emails or calls relating to all ATPI products and technology as well as 3rd party products.
- Collaborate with cross-functional teams such as Finance, Sales, Operations and/or technical teams to ensure a smooth transition and successful implementation.
- Documentation and Reporting: Create and maintain documentation related to the implementation and support of digital solutions. To document workflows, processes, known issues, and solutions to assist users and provide guidance.
- Collaboration and Communication: To work together and communicate with various stakeholders, end-users, vendors, and management. To ensure that everyone is informed about implementation progress, updates, and any changes or issues related to digital solutions.
- Profile Maintenance: Assist with profile maintenance, both manual updates and via an upload process.
- Work with other departments within ATPI to ensure all tasks are carried out effectively.
- General system maintenance updates.
- Maintenance of Online booking tools: This may require updates on the travel policy, custom fields, or system configuration.
- Presales – supports in RFP such as providing documentation, presentation materials to RFP team and conducting RFP presentation.
- Implementing Digital Solutions: OBT implementation which requires configuration of the site, attending meetings, conduct end to end testing and conducting trainings to both client and ATPI staffs
Key Experience, Knowledge & Skills
- Minimum 2 years working in the Travel agency industry will be an advantage.
- GDS (Global Distribution System) system proficient
- Attention to detail, accuracy, and ability to work under pressure.
- Able to use own initiative and think logically when reviewing system.
- Excellent written communication skills
- Ability to multitask.
- Experience in implementing or supporting Online booking Travel is an advantage
- Basic Excel knowledge
- Excellent communication and interpersonal skills to effectively engage with clients and internal teams.
- Strong organizational skills and ability to manage multiple projects simultaneously.
- Problem solving skills to address clients’ challenges and find effective solutions.
- Self-starter, Resourceful and ability to work independently and collaborate effectively in a team-oriented environment.
Applications and CVs should be sent to:
ATPI is on the lookout for an experienced Marketing Executive to join our dynamic and fast-growing marketing team in Asia. This role involves supporting and executing a range of marketing initiatives, combining creativity, strategic insight, and analytical skills to drive our brand forward. We’re seeking a candidate with a keen eye for detail, a flair for graphic design, and exceptional wordsmithing abilities. If this sounds like you, we want to hear from you. Join us and be part of something extraordinary!
Key Responsibilities include but are not limited to the following:
- Support market research and analysis to assess trends, brand awareness, and competitive landscapes.
- Contribute to the development of story ideas and opportunities to enhance ATPI’s thought leadership, to drive awareness, engagement, and virality.
- Support the creation of compelling content for digital platforms, presentations, and other marketing materials, ensuring timely delivery.
- Provide support on-site events, trade shows, and webinars to promote ATPI’s services.
- Collaborate with commercial teams to understand business goals and create impactful communications that build advocacy for ATPI.
- Assist in the planning and execution of BTL marketing campaigns targeting specific objectives and demographics.
- Compile and report on campaigns and communication activities, providing results and actionable insights to the Marketing Manager
- Help manage and grow engagement across ATPI’s owned media channels.
Qualifications:
- Bachelor’s degree in marketing, Communications, or a related field.
- 3 + years related experience in B2B Marketing
- Proven experience in search engine marketing, social media advertising, and email marketing
- Prior experience with tools like HubSpot, Canva, Google Analytics, Adobe Indesign & Illustrator
Requirements:
- Strong copywriting and content creation skills, with the ability to write persuasively and clearly for various mediums (digital, marcom, thought leadership, award nominations).
- A keen eye for design and visual aesthetics
- Ability to work independently and collaboratively with cross-functional teams.
- Excellent organisational skills with the ability to manage multiple projects simultaneously.
- TMC background is preferred but not mandatory.
Applications and CVs should be sent to:
Philippines: [email protected]
India: [email protected]
We are currently looking for a Key Account Manager to join their team in Mumbai in order to manage clients based in Singapore. This role will drive customer retention and increase existing client business by representing a single point of contact for customers. If you are a people person with great communication skills and who finds satisfaction in providing an exemplary customer experience then this could be the role for you.
Key Responsibilities
- Maintaining and expanding client relationships through regular client contact and communications with internal teams.
- Renegotiation of client contracts where necessary and ensuring retention of ATPIs client base.
- Managing the profitability of existing clients.
- Carrying out implementation of new clients won.
- Carrying out Management Information analysis and providing consultative analysis to the client on a regular basis.
- Building good working relationships with the Sales & Operations Managers and their respective teams.
- Maintaining accurate records in company designated database Microsoft Dynamics.
- Assisting credit control by ensuring clients are paying to contracted terms.
- Providing a monthly report to Head of Account Management on key achievements, activities, focus areas and requirements for your region.
- Any task as delegated by management
Requirements
- Bachelors degree preferred
- 5 years of experience in Customer Service and Account Management
- CRM – Salesforce knowledge preferable
- Well presented, Energetic, Analytical, and Customer Focused.
- Travel Management Company (TMC) Account Management experience is preferred but not essential.
Interested candidates share your cv on [email protected]
The role of the Regional Account Manager is to drive all aspects of the assigned customer portfolio including but not limited to retention, contract negotiation, implementation, upselling of ATPI products and services, and conducting business reviews.
Key Responsibilities
- Meet client retention and account profitability targets
- Increase revenues by means of Up-Selling and Cross-Selling through a consultative approach, ensuring solutions meet customer’s needs
- Develop and execute business plans, implement key deliverables and measure results
- Manage new business implementation
- Carrying out Management Information analysis and providing consultative analysis to the client on a regular basis
- Building good working relationships with the Sales & Operations Managers and their respective teams
- Maintaining accurate records in company-designated database – Microsoft Dynamics
- Ensure timely settlement of customer payments where required and necessary as per contractual obligation
- Providing a monthly report to the Head of Account Management on key achievements, activities, focus areas and requirements for your region
- Any task as delegated by management
Requirements
- Bachelor’s degree preferred.
- 5 Years’ experience in Customer Experience and/or Account Management
- Well presented
- Energetic, Analytical, and Customer Focused.
- Travel Management Company (TMC) Account Management experience preferred.
To apply please send your CV to [email protected]
Responsibilities & Authorities:
- Ensures the development and performance of all facets of Sales in all market to achieve maximum profitability and growth in line with the company’s sales targets.
- Meets new sales targets- gross sales and income.
- Sells products and services to prospective customers
- Identifies key/strategic customers, agrees on the key customer strategy and an annual programme for visits with each Key Account Manager to maintain and find ways to upsell the Client and ensures that action plan is in place for each key customer to achieve customer intimacy for the delivery of value to the business.
Job Specifications
Education:
- Bachelors Degree in Marketing and sales or any related courses is preferred
Experience:
- At least 3-5 years experience in sales.
Send resumes to [email protected]
Responsibilities & Authorities:
- Looks after global offices’ status and escalates and recommends to Immediate Superior possible course of action.
- Handles daily invoicing and all queries and disputes re invoices raised including weekly disputes. Ensures all invoices and disputes are settled promptly for payments at all times.
- Coordinates with Management in charge for any client requisitions for any deviations from Discovery.
- Coordinates with Management in charge for any client-contracted auto-scheduling of invoices.
- Promptly reports to Management any critical and risky client payment issues.
- Makes sure that all clients settled correct payments and are current.
Job Specifications
Education:
- Bachelors Degree in any business course.
Experience:
- Minimum of 3 years experience in Finance handling Billing and Credit and Collection.
Experience in the travel industry is a plus. - Hands on experience in MS Office programs and must be tech savvy.
Send resumes to [email protected]
Responsibilities & Authorities:
- Promptly executes all facets of respective ASC especially making sure that reservations quality, response time commitment to clients, lowest most direct flight pricing, class alternative via transit point that might be cheaper, set productivity, and customer service standard among others are met to ensure client satisfaction and fulfillment of contracts including all agreed procedures and work instructions per client reservations requests and if needed, ticketing requirements. This includes:
- Makes sure that all relevant and required ATPI tools and QC are being utilized for every booking request geared towards providing offer at its cheapest and most direct flight.
- Ensures implementation of all clients formats, contracts, requirements, expectations including endorsement from and to Business Hours Team are diligently accomplished on a daily basis. That all endorsements are accomplished according to agreed protocols and communicated for any challenges to respective client owners at office hours. This includes participation on Sales and KAM meetings with clients if needed
- Books flights to the best timetable and cheapest airfare to achieve safe and on time joinship of customer/client and makes notations via standards if otherwise. Further, that that all booking contents should have best price and advice on immigration formalities to ensure safe departures at all times.
Job Specifications
Education:
- Bachelors Degree in Travel/Tourism or any related courses is preferred
Experience:
- At least 3 years experience in an airline or travel industry.
Send resumes to [email protected]
Responsibilities & Authorities:
- Implements and fulfils all agreed procedures and work instructions per customer reservations and if needed, ticketing requirements.
- Makes sure that all relevant and required ATPI tools; FV, AA, waitlist watcher, etc. are utilized at all times for every booking as a final result of booking offer is the cheapest most direct flight. Price and seat hawking manual procedures (CQC-continuous quality control) are done diligently and continuously to achieve the above.
- Makes sure that all programs and tools of ATPI from bars and pars, POS, Discovery, and other tools are learned and used at all times.
Job Specifications
Education:
- Bachelors Degree in Travel/Tourism or any related courses is preferred
Experience:
- Fresh graduate is acceptable
Send resumes to [email protected]
Responsibilities & Authorities:
- Handles daily invoicing and all queries and disputes re invoices raised including weekly disputes. Ensures all invoices and disputes are settled promptly for payments at all times.
- Coordinates with Management in charge any client requisitions for any deviations from Discovery.
- Coordinates with Management in charge any client-contracted auto-scheduling of invoices.
- Promptly reports to Management any critical and risky client payment issues.
- Makes sure that all clients settled correct payments and are current.
Job Specifications
Education:
- Fresh Graduate or Bachelors Degree in any business course.
Experience:
- With or without experience in Finance. Experience in the travel industry is a plus.
Send resumes to [email protected]