24/7 Support
Experts on hand at any time, to get your people wherever they need to be
Despite best efforts, corporate travel doesn’t always take place between the hours of 9-5 and so when journeys get thrown off course, our specialist team are on hand to get things moving again.
Out of hours support for corporate travellers when they need it the most
Around the world and around the clock, our emergency service is managed to ensure you receive the highest level of service when you need it the most.
Our 24/7 service also assists with e-tickets, re-ticketing and flight re-validations, new urgent bookings, amendments or changes to existing bookings, assistance with delayed, cancelled flights, missed connections, lost baggage and a dedicated support service for when extreme weather disruption hits.
An emergency response strategy ready to be executed by a team of in-house experts at a moment’s notice
Although we hope that our clients will never the need to use our emergency response service, we have ensured that our expert team are fully capable of managing all emergency situations. This includes a specialist weather disruption service package to support as extreme events impact travel more frequently.
We have the capability to project manage emergency situations. Using a combination of our crisis management team combined with a fully compliant emergency response plan that follows industry best practices, you will benefit from a collaborative approach to crisis management.
