As a key member of the Avenir Corporate Operations team, the Sr Corporate Avenir Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an efficient and professional manner.

Expedition Expectations

• Completes domestic and international travel arrangements for clients which may include air, hotel, ground transportation, and rail
• Completes a training plan to learn the Avenir platform (powered by Spotnana) and contribute to the practice by providing feedback on areas of improvement and optimization
• Provides high touch concierge level service to designated Avenir clients, which may include leisure and personal services, upgrades, reconfirmation of accommodations prior to travel
• Uses available sources such as State Department websites, news agencies to stay informed of current international events
• Ability to handle multi-cultural Avenir clientele
• Advises clients of international travel requirements such as visas, passports, immunizations, etc.
• Strong working knowledge and understanding of international pricing rules and procedures
• Supports one or more accounts
• Operates within detailed procedures
• Interacts with traveler, travel arranger, travel managers and provides 1st level of support for customer service and technical issues
• Ensures compliance of a client’s travel policy while utilizing DT preferred vendors to maximize profit
• Adheres to DT standards in delivering customer service including telephone and email etiquette, and follows prescribed customer service escalation procedure
• Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance
• Attends staff and training meetings for ongoing updates in travel industry and office procedures which may require you to work in the office if home based
• Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment
• This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position

Passport to Success

• Swiss German Speaking is essential
• Minimum five years of corporate consultant experience
• Ability to create domestic and international multi-segment, multi-destination itineraries
• Must demonstrate industry knowledge
• Proficiency in one or more GDS
• Ability to meet and exceed required performance standards
• Excellent customer service skills
• Excellent verbal and written communication skills
• Minimum knowledge of Outlook skills and basic Microsoft platforms
• Completes domestic and international travel arrangements for clients which may include air, hotel, ground transportation, rail and limos
• Supports multiple accounts
• Operates within detailed procedures
• Interacts with traveler or travel arranger and provides 1st level of support for customer service and technical issues
• Ensures compliance of a client’s travel policy while utilizing DT preferred vendors to maximize profit
• Adheres to DT standards in delivering customer service including telephone and email etiquette, and follows prescribed customer service escalation procedure
• Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance
• Attends staff and training meetings for ongoing updates in travel industry and office procedures which may require you to work in the office if home based
• Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment
• This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position

Embark on the next step in your career journey with Direct Travel!

As one of the fastest growing Travel Management Companies (TMC) in the world, Direct Travel is committed to reimagining what is possible for the industry, including business travel, personalized experiences, and meetings & events. Under the forward-thinking direction of our experienced leadership team, we are rapidly expanding and leveraging next-generation technologies to deliver on our vision for The Perfect Trip. This is your opportunity to grow your career and be part of a dynamic team that is setting the new standard of travel and service excellence. If you’re passionate about innovation and ready for what’s next, we’d love for you to join us!

Our Brand Voyage: About Direct Travel

Direct Travel is a leading provider of corporate travel management services. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies, and significant cost savings. The company is led by CEO Christal Bemont and Executive Chairman Steve Singh, noted business investor and founder of Concur. Direct Travel has offices in over 80 locations and is currently ranked among the top providers of travel on Travel Weekly’s Power List. For more information, visit www.dt.com.

Direct Travel is an EOE/AA/Veteran/People with Disabilities employer

If you’re ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel.

To apply, please contact [email protected]

ATPI is looking for an enthusiastic, experienced and customer-focused Junior Travel Consultant for the Corporate Travel department in Schiphol-Rijk. 

About ATPI 

ATPI is an international travel management company with strong brands in corporate travel, marine travel and events. We are among the fastest-growing organisations in the industry and operate in more than 45 countries with over 100 offices worldwide. 

We serve clients across all industries with one clear goal: delivering high-quality service, smart travel solutions and optimal travel cost control. Working at ATPI Corporate Travel means working in a dynamic, international environment where no two days are the same and where all aspects of the profession come together. 

What will you do? 

As a Junior Travel Consultant, you advise and support clients with the booking of business travel. You deliver tailored solutions, safeguard quality and contribute to achieving agreed revenue targets. Your responsibilities include, among others: 

• Arranging complete reservations for business travel; 

• Preparing and elaborating quotations and order confirmations; 

• Identifying and capitalising on commercial opportunities; 

• Contributing to the development and execution of sales-promoting activities; 

• Monitoring the revenue of your assigned accounts; 

• Handling complaints professionally in accordance with established procedures; 

• Discussing structural deviations and improvement opportunities with colleagues and your manager, with a focus on efficiency and quality within the team. 

Who are you? 

You are a starting travel consultant with a passion for the profession and a strong customer focus. In addition, you have: 

• A completed MBO-level education in Tourism; 

• Strong commercial skills and a naturally service-oriented mindset; 

• Excellent command of both Dutch and English, verbally and in writing. 

What do we offer you? 

At ATPI, you will join an informal yet professional working environment with short lines of communication and plenty of room for initiative. We also offer: 

• A gross monthly salary between €2,650 and €2,900 (full-time); 

• Hybrid working, with at least 1 or 2 days per week in the office, depending on your commuting distance; 

• A pension scheme; 

• 50% discount on a continuous travel and cancellation insurance policy; 

• Enthusiastic colleagues and ample opportunities for personal and professional development. 

Interested? 

Would you like to apply directly? Please use the link below:
https://83599.outsitetijdelijk.afas.online/test/aanmaken-sollicitatie-incl-autorisatie-prs/standaard?VcSn=16

Would you like more information first? Please contact Bianca Geraedts, Manager Corporate Travel, via [email protected].

Want to know more about ATPI? Visit www.atpi.com. 

Acquisition in response to this vacancy is not appreciated. 

Location: Schiphol-Rijk

ATPI is looking for an enthusiastic, experienced, and customer-focused Senior Travel Consultant for the Corporate Travel department in Schiphol-Rijk.

About ATPI
ATPI is an international travel management company with strong brands in corporate travel, marine travel, and events. We are among the fastest-growing organizations in the sector, operating in over 45 countries with more than 100 offices worldwide.

We serve clients across all industries with one goal: delivering high-quality service, smart travel solutions, and optimal travel cost management. Working at ATPI Corporate Travel means being part of a dynamic, international environment where no two days are the same and all aspects of the profession come together.

What will you do?
As a Senior Travel Consultant, you advise and support clients in booking business travel. You provide tailored solutions, ensure quality, and contribute to achieving agreed revenue targets. Your responsibilities include:

• Handling complete reservations for business travel
• Preparing and developing quotations and confirmations
• Identifying and capitalizing on commercial opportunities
• Contributing to the development and execution of sales-promoting activities
• Monitoring the revenue of your assigned accounts
• Professionally handling complaints according to established procedures
• Discussing structural deviations and improvement opportunities with colleagues and your manager, focusing on efficiency and quality within the team

Who are you?
You are an experienced travel consultant with a passion for the profession and a strong customer focus. In addition, you have:

• A completed MBO-level education in Tourism
• A FAT 1 & 2 diploma or equivalent
• At least 4 years of experience as a travel consultant
• Experience with Amadeus or a similar reservation system (preferred)
• Strong commercial skills and a natural service-oriented mindset
• Good command of Dutch and English, both spoken and written

What do we offer?
At ATPI, you will work in an informal yet professional environment with short communication lines and plenty of room for initiative. We also offer:

• A gross monthly salary between €3,000 and €3,200 (full-time)
• Hybrid working, with at least 2 days per week in the office
• Pension scheme
• 50% discount on continuous travel and cancellation insurance
• Enthusiastic colleagues and plenty of opportunities for personal development

Interested?
Would you like to apply directly? Use the link below:

https://83599.outsitetijdelijk.afas.online/test/aanmaken-sollicitatie-incl-autorisatie-prs/standaard?VcSn=15

Would you like more information first? Contact Bianca Geraedts, Manager Corporate Travel, via [email protected]. For more about ATPI, visit www.atpi.com.

Acquisition in response to this vacancy is not appreciated.

Location: Paris, Nice, France
Employment Type: Full-time, Hybrid

About Us:

ATPI is a leading travel management company with a strong local reputation in the maritime sector and an established presence in the French corporate market. As part of our growth strategy, we are looking for a motivated and dynamic professional to drive business expansion, particularly within the small and mid-sized corporate business segment across various industries, while strengthening and nurturing relationships in our core maritime sector.

Role Summary:

The Business Development Manager will be responsible for both acquiring new profitable clients in accordance with annual budgeted targets and managing relationships with existing accounts. This dual-focused role requires a proactive individual with a strong sales acumen, a deep understanding of client relationship management, and the ability to navigate complex business needs in the corporate and maritime travel sectors. The successful candidate will build and manage a targeted local pipeline, identify growth opportunities, tailor travel solutions to meet customer requirements, and ensure exceptional service delivery to build long-term partnerships.

Key Responsibilities

Sales Development:

• Proactively identify and secure new business opportunities in the small and mid-sized corporate market in France
• Leverage the company’s established reputation to solidify and expand market share in the maritime industry.
• Build, maintain and manage a prospective customer database as agreed with the Managing Director.
• Support new multinational opportunities originating from our partner network team
• Conduct market research to identify trends, client needs, and competitive positioning.
• Develop and present tailored sales pitches and proposals to potential clients, highlighting ATPI’s value proposition and expertise.
• Negotiate the terms of an agreement to close sales.
• Achieve and exceed sales targets through strategic planning and effective pipeline management.
• Ensure that the CRM is kept up to date in accordance with agreed guidelines and reflects all sales activities undertaken and planned.
• Develop the company brand and represent ATPI in the marketplace at industry events and trade organizations as a leader in the industry.
• Maintain industry expertise of innovations, trends, challenges, and obstacles for both the Travel and Maritime industries.
• Conduct all sales activities with the highest degree of professionalism and integrity

Account Management:

• Serve as the primary point of contact for assigned accounts, ensuring excellent service and satisfaction.
• Build and maintain strong, long-term relationships with key decision-makers.
• Monitor client accounts to identify opportunities to increase client profitability through initiatives such as upselling or cross-selling.
• Resolve issues promptly, ensuring seamless travel management for clients.
• Liaise with local operational teams and leaders to ensure excellent service delivery, assisting issue resolution, and client communication/escalation
• Develop quality business planning documents and account performance to provide senior management with regular and accurate information.
• Provide monthly MI/reporting to Travel Manager and senior stakeholders within the client base and ATPI respective Regional / Global Account Managers. Analyse MI to identify trends and savings opportunities, or policy recommendations to share proactively.
• Participate in maintaining controls over aged debt and finance related matters.
• Develop a strong network of supplier contacts and relationships supporting the ATPI brand reputation as well as being the primary point of contract for ATPI Clients when working with their preferred suppliers.
• Support implementations for new business as required.

Collaboration and Strategy:

• Work closely with internal teams & stakeholders, including operations, bid management, finance, and marketing, to ensure the delivery of client-focused customized solutions.
• Provide market insights and feedback to inform business strategy and product development.
• Represent the company at industry events, conferences, and networking opportunities to increase brand visibility.
• Maintain a good understanding of ATPI’s tools, technology and products

Qualifications and Skills:

• Proven experience in sales and account management, preferably within travel management.
• Strong knowledge of the corporate travel landscape and its specific challenges, with an understanding of the maritime sector as an advantage.
• Demonstrated ability to build and maintain client relationships at all levels.
• Results-driven with a track record of meeting and exceeding sales targets.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Proficient in French and English (written and spoken).
• Strong organizational skills and the ability to manage multiple priorities.
• Excellent Microsoft Word, PowerPoint, Excel Skills and experience using a CRM system
• Demonstrated experience with Social Media for business (preferably LinkedIn)

What We Offer:

• Competitive salary with performance-based incentives.
• Hybrid work environment offering flexibility and work-life balance.
• Opportunities for professional growth within a market-leading company.
• A supportive and collaborative team culture.

How to Apply:

If you are passionate about driving business growth, building strong client relationships, and contributing to the success of a market leader in travel management, we would love to hear from you. Please submit your application, including your CV and a cover letter to [email protected]

Are you interested in working in a friendly and team-oriented environment to manage the travel of multiple corporate & marine clients and support the continued growth at ATPI France?

ATPI France is looking for motivated and talented travel consultants with Amadeus GDS experience!
These full-time positions will be based in the Paris region (Ruel Malmaison) or Nice, with a hybrid work schedule (2 days home working/per week)

CLIENTS: MULTINATIONAL / OFFSHORE / MARINE / FRANCE CORPORATE

Hours: Monday to Friday from 08:30-16:30 & 10:00-18:00 am – on a rotating basis (1 week out of 2).  35 hours/per week.

Responsibilities

• Provide advice, pricing and ticketing of travel-related services and products (air, hotel, car, rail) for business travellers, in French and/or English
• Manage reservations, modifications, and cancellations of individual and/or group travel bookings
• Prepare and execute travel booking quotes and/or order confirmations in accordance with the company’s travel policy
• Price complex travel requests
• Control and monitor the quality of bookings
• Assist the client in case of problems and manage disputes
• Use the list of referenced suppliers
• Ensure customer incident reporting and savings
• Participate in any project-related work

Skills/Experience

• You have previous experience of working in a similar position.
• You have a perfect knowledge of the GDS AMADEUS
• You master written/spoken English
• You are experienced with Microsoft Office tools.
• You have excellent interpersonal skills, a sense of service, and are solution-driven.
• You are used to working in a team as well as autonomously and you are recognized for your curiosity, creativity, rigour, dynamism, and sense of service.

Are you interested?

Send your CV to [email protected] and [email protected]

About ATPI

ATPI is a global leader in travel and events management, delivering world-class solutions for corporate, marine, and energy sectors. Our MICE division combines travel expertise with creative event solutions to deliver seamless, high-impact experiences across Asia and beyond.

We are expanding our MICE team and are looking for a driven Executive / Senior Executive who is passionate about creating exceptional travel and event experiences — and who brings strong operational knowledge, especially in GDS ticketing and group travel management.

Role Overview

The MICE Executive / Senior Executive plays a key role in supporting the end-to-end delivery of group travel, meetings, and incentive programs. This position requires hands-on experience in GDS (Amadeus, Sabre, or Galileo), solid coordination skills, and the ability to manage multiple stakeholders to ensure each project runs efficiently from planning to execution.

Key Responsibilities

Travel & Event Operations

• Manage group travel logistics including flight bookings, ticket issuance, hotel accommodation, transfers, and on-site coordination.
• Utilize GDS efficiently for fare searches, group reservations, ticket issuance, revalidations, and cancellations.
• Liaise with airlines, hotels, DMCs, and suppliers to secure competitive rates and ensure service delivery.
• Support the planning and execution of meetings, incentive programs, and corporate events, ensuring operational excellence.

Client Servicing & Project Support

• Work closely with clients to understand objectives and deliver tailored travel and event solutions.
• Prepare proposals, costings, itineraries, and presentation decks.
• Coordinate internal and external stakeholders to ensure smooth communication and project delivery.
• Provide on-site support for events or incentive trips when required.

Administration & Reporting

• Ensure accuracy in documentation, billing, and post-event reconciliation.
• Maintain updated records in the internal system and GDS platforms.
• Support reporting and feedback collation after project completion.

Requirements

• Diploma or Degree in Tourism, Hospitality, or Events Management.
• 2–4 years of relevant experience in MICE operations, group travel, or event coordination.
• Mandatory knowledge and hands-on experience with GDS (Amadeus / Sabre / Galileo) — ticketing skills required.
• Excellent coordination, communication, and negotiation skills.
• Detail-oriented, organized, and proactive in managing multiple projects.
• A strong team player with a client-centric mindset.
• Willingness to travel and support event operations when required.

What We Offer

• Opportunity to be part of a growing regional MICE team within a global travel management company.
• Exposure to multinational clients and regional event projects.
• A dynamic, collaborative work environment that values innovation and teamwork.
• Competitive remuneration and career development opportunities.

To apply please send your CV to [email protected]

 OVERALL PURPOSE OF THE ROLE

Responsible for the development and performance of all facets of Sales in Taiwan to achieve maximum profitability and growth in line with the company’s sales targets.

RESPONSIBILITIES

·       Identify, prospect, and secure high-value corporate clients.

·       Effectively managing and driving the sales cycle from prospection (RFPs) through to successful closure

·       Build and nurture relationships with decision-makers and stakeholders in the market, as well as local organizations, industry associations, and key stakeholders to create a strong referral pipeline.

·       Develop and implement comprehensive sales strategies to meet and exceed revenue targets.

·       Negotiate and close complex contracts, delivering customized travel solutions to meet client needs.

·       Collaborate with internal teams to ensure seamless onboarding and service delivery.

·       Stay informed about industry trends and competitive landscape to identify new opportunities.

QUALIFICATIONS: SKILLS & EXPERIENCE

·       Sales Experience: 5+ years of proven success in B2B sales, preferably in the TMC or corporate services industry.

·       Local Connections: Demonstrated ability to establish and leverage relationships with local organizations, associations, and networks to drive referrals.

·       Results-Oriented: Proven track record of meeting or exceeding sales targets, particularly with mid-to-large enterprises.

·       Relationship Building: Strong interpersonal skills with a focus on building long-term partnerships.

·       Strategic Thinking: Ability to develop and execute targeted sales plans that deliver measurable results.

·       Communication Skills: Excellent negotiation, presentation, and written communication abilities.

·       Market Knowledge: Familiarity with the Taiwan market, including industry trends and key business drivers.

·       Language Proficiency: Fluency in English and Mandarin is required.

To apply please send your CV to [email protected]

 OVERALL PURPOSE OF THE ROLE

As the dedicated Client Relationship Manager, you are responsible for all aspects of the clients’ travel programme.

This includes implementation, business planning, client reviews, retention and contract negotiation.

You are responsible for establishing and maintaining ATPI and customer relationships with key decision makers in multiple countries and regions

RESPONSIBILITIES

·       Manage all aspects of the clients’ travel programme and be the 1st point of contact

·       Meet client retention and account profitability targets

·       Drive globalization, booking process efficiency and policy compliance across all client markets

·       Offer proactive and consultative solutions to clients and increase revenue by up selling ATPI products and services

·       Participate in business forecast and budget planning

·       Develop and execute business plans, implement key deliverables, and measure results

·       Develop, measure and report on Service Level Agreements and Key Performance indicators

·       Create and manage business improvement plans and conduct client business reviews

·       Manage operational, global/regional reporting requirements

·       Ensure timely settlement of customer debts where required and necessary as per contractual obligation

·       Act as main contact point for client Executive team

·       Maintain ATPI supplier and industry relations

·       Provide regular reports and presentations internally to ATPI stakeholders to the performance of the account

QUALIFICATIONS: SKILLS & EXPERIENCE

·       Minimum 5 years of account management experience in Travel Management Company managing global or regional accounts

·       Cultural awareness of global markets

·       Project management experience

·       Knowledge of contract management, strong negotiation, and analytical skills

·       Ability to interact with all levels of stakeholders and influence decision makers

·       Fluent in oral and written communication skills, including public speaking and presentations

·       Confident in liaising with senor stakeholders both internally and with the client

·       Proficiency in Microsoft Word, Excel, and PowerPoint

To apply please send your CV to [email protected]

 OVERALL PURPOSE OF THE ROLE

ATPI is a world leading travel and event management company. We are looking for a commercial leader to drive and deliver the next phase of growth in Indonesia

This role would suit an individual looking to take their next step into Senior Management, particularly after a period of managing highly successful commercial teams or acting as 2nd/3rd in command currently. The role is focused on delivering profit in a rapidly growing market

The GM is responsible for the day-to-day commercial and financial operations of the business and delivering growth and profits

The GM should be commercially astute and be responsible for negotiating deals and commissions with travel partners and clients

RESPONSIBILITIES

1.     Strategic Leadership & Market Growth

·       Define and execute a long-term business strategy to increase market share within our key sectors: Corporate, Energy, Marine and MICE (Meetings, Incentives, Conferences, and Exhibitions)

·       Lead digital transformation ensuring the adoption of cutting-edge Booking Tools (OBTs) and payment platforms

2.     Commercial & Business Development

·       ​Drive top-line revenue by overseeing the sales pipeline and securing high-value B2B accounts.

·       Manage high-level relationships with key suppliers, including Garuda Indonesia, international carriers, and major hotel chains

·       ​Negotiate favorable commission structures and incentive programs to maximize profitability

3.     Operational Excellence

·       ​Oversee daily operations across ticketing, visa processing, and 24/7 emergency support

·       Ensure strict compliance with ASITA (Association of the Indonesian Tours and Travel Agencies) and IATA regulations

·       Optimize internal workflows to maintain high Service Level Agreements (SLAs) for multinational corporate clients

4.     Financial Management

·       Full P&L responsibility, including budgeting, forecasting, and cost-control initiatives

·       Monitor accounts receivable and credit risk, a critical component in the Indonesian corporate payment culture

5.     People & Culture

·       Lead and mentor a diverse team of travel consultants, account managers, finance, sales, and MICE staff

·       ​Foster a high-performance culture that prioritizes customer empathy and technical proficiency

QUALIFICATIONS: SKILLS & EXPERIENCE

Experience:

·       5-10 years in commercially focused senior roles (E.g. GM or Head of Sales), with at least 5 years in a senior management role is preferred. Experience within the travel industry would be an advantage but is not mandatory

Education:

·       Bachelor’s degree level of education is preferred

​Technical Skills:

·       Familiarity with GDS platforms and modern Corporate Travel Online Booking Tools would be an advantage but is not mandatory

​Language:

·       Native-level fluency in Bahasa Indonesia and professional proficiency in English (essential for regional reporting and MNC client management) in mandatory

​Local Nuance:

·       Strong existing network within the Indonesian Ministry of Tourism and major corporate procurement circles would be an advantage

Core Competencies

·       ​Pioneer Mindset: Ability to build and scale in a developing market with a proven ability to grow revenue and profit

·       Negotiation Prowess: Ability to secure competitive pricing and win business based on value

·       Crisis Management: Proven ability to handle travel disruptions (e.g., natural disasters or geopolitical shifts affecting flight paths)

To apply please send your CV to [email protected]

ATPI is on the lookout for an experienced Marketing Executive to join our dynamic and fast-growing marketing team in Asia. This role involves supporting and executing a range of marketing initiatives, combining creativity, strategic insight, and analytical skills to drive our brand forward. We’re seeking a candidate with a keen eye for detail, a flair for graphic design, and exceptional wordsmithing abilities. If this sounds like you, we want to hear from you. Join us and be part of something extraordinary!

Key Responsibilities include but are not limited to the following:

• Support market research and analysis to assess trends, brand awareness, and competitive landscapes.
• Contribute to the development of story ideas and opportunities to enhance ATPI’s thought leadership, to drive awareness, engagement, and virality.
• Support the creation of compelling content for digital platforms, presentations, and other marketing materials, ensuring timely delivery.
• Provide support on-site events, trade shows, and webinars to promote ATPI’s services.
• Collaborate with commercial teams to understand business goals and create impactful communications that build advocacy for ATPI.
• Assist in the planning and execution of BTL marketing campaigns targeting specific objectives and demographics.
• Compile and report on campaigns and communication activities, providing results and actionable insights to the Marketing Manager
• Help manage and grow engagement across ATPI’s owned media channels.

Qualifications:

• Bachelor’s degree in marketing, Communications, or a related field.
• 3 + years related experience in B2B Marketing

• Proven experience in search engine marketing, social media advertising, and email marketing
• Prior experience with tools like HubSpot, Canva, Google Analytics, Adobe Indesign & Illustrator

Requirements:

• Strong copywriting and content creation skills, with the ability to write persuasively and clearly for various mediums (digital, marcom, thought leadership, award nominations).
• A keen eye for design and visual aesthetics
• Ability to work independently and collaboratively with cross-functional teams.
• Excellent organisational skills with the ability to manage multiple projects simultaneously.
• TMC background is preferred but not mandatory.

Applications and CVs should be sent to:

Philippines: [email protected]

India: [email protected]

Responsibilities & Authorities:

• Promptly executes all facets of respective ASC especially making sure that reservations quality, response time commitment to clients, lowest most direct flight pricing, class alternative via transit point that might be cheaper, set productivity, and customer service standard among others are met to ensure client satisfaction and fulfillment of contracts including all agreed procedures and work instructions per client reservations requests and if needed, ticketing requirements. This includes:
  • Makes sure that all relevant and required ATPI tools and QC are being utilized for every booking request geared towards providing offer at its cheapest and most direct flight.
  • Ensures implementation of all clients formats, contracts, requirements, expectations including endorsement from and to Business Hours Team are diligently accomplished on a daily basis. That all endorsements are accomplished according to agreed protocols and communicated for any challenges to respective client owners at office hours. This includes participation on Sales and KAM meetings with clients if needed
  • Books flights to the best timetable and cheapest airfare to achieve safe and on time joinship of customer/client and makes notations via standards if otherwise. Further, that that all booking contents should have best price and advice on immigration formalities to ensure safe departures at all times.

Job Specifications

Education:

• Bachelors Degree in Travel/Tourism or any related courses is preferred

Experience:

• At least 3 years experience in an airline or travel industry.

Send resumes to [email protected]

Responsibilities & Authorities:

• Implements and fulfils all agreed procedures and work instructions per customer reservations and if needed, ticketing requirements.
• Makes sure that all relevant and required ATPI tools; FV, AA, waitlist watcher, etc. are utilized at all times for every booking as a final result of booking offer is the cheapest most direct flight. Price and seat hawking manual procedures (CQC-continuous quality control) are done diligently and continuously to achieve the above.
• Makes sure that all programs and tools of ATPI from bars and pars, POS, Discovery, and other tools are learned and used at all times.

Job Specifications

Education:

• Bachelors Degree in Travel/Tourism or any related courses is preferred

Experience:

• Fresh graduate is acceptable

Send resumes to [email protected]

Role Overview 

This senior role is ideally suited to a highly experienced airline fares professional who thrives on ownership, leadership, and ensuring complex travel operations run seamlessly. The successful candidate will provide expert oversight across fares, ticketing, quality control, and operational risk, while supporting consulting teams and key stakeholders.

Required Qualifications, Skills & Experience 

• Extensive senior-level experience in airline fares, fare rule interpretation, ticketing, reissues, and refunds

• Expert working knowledge of GDS platforms, with Amadeus essential; Sabre and Galileo/Travelport advantageous

• Proven ability to lead, guide, and provide escalation support to consulting teams

• Strong stakeholder engagement and communication skills, with the ability to collaborate cross-functionally

• Exceptional attention to detail with a strong quality, compliance, and risk management mindset

• Well-developed problem-solving skills and sound commercial judgment

Quality Control & Operational Oversight 

• Provide senior oversight of operational quality .

• Ensure consistent adherence to Service Level Agreements (SLAs) and internal procedures

• Monitor consultant workflow, queue management, and overall service efficiency

• Conduct root cause analysis on quality issues, escalations, and repeat errors

• Support pricing reviews and investigations related to client disputes

• Oversee and support Duty of Care compliance and reporting requirements

• Investigate customer complaints, including detailed PNR and email audits, and drive effective resolution

• Partner with the Customer Experience Manager to support operational stability and continuous service improvement

• Provide expert support to Finance teams with fare, ticketing, and audit-related queries

Send resumes to [email protected]