ATPI FAQ
ATPI is a global travel management company providing corporate travel management, 24/7 travel support, duty of care, travel technology, sustainability services and specialist travel support for sectors including energy, marine, mining, sports and events.
General
A travel management company (TMC) helps businesses plan, book and manage staff travel. This includes arranging flights, accommodation and visas while also providing travel technology to track and report on travel data. TMCs provide strategic travel planning to help businesses with cost management, risk assessment and travel policy management.
A global travel management company helps businesses plan and manage their employee travel across multiple countries and regions. A global TMC with a global office network can provide businesses with the local support, supplier relationships, 24/7 travel support and high duty of care standards needed for successful global travel programmes. A global TMC like ATPI provides specialist travel support for complex industries such as energy, marine, mining, sports and events.
24/7 travel support gives travellers access to expert assistance from their travel management company at any time of day, during or after typical office hours. This includes help with flight disruptions, emergency travel changes, visa issues and traveller safety support.
ATPI provides 24/7 travel support using dedicated global support teams that can be contacted through phone or email. Travellers can contact an experienced ATPI travel consultant for assistance during disruptions, emergencies or schedule changes, helping businesses to maintain continuity wherever employees are travelling.
Duty of care refers to an organisation’s responsibility to protect the health, safety, and wellbeing of their employees while they travel for work.
ATPI supports traveller safety and duty of care through providing 24/7 travel support along with travel management technology that provides traveller tracking, risk alerts, emergency communication tools and real-time travel updates. These tools help organisations locate and assist employees quickly during travel disruptions, security incidents or natural disasters.
Businesses in the marine, mining, and energy sectors often operate in remote sites or high-risk locations where travel disruptions can directly affect worker safety and business operations. Strong duty of care processes help businesses maintain visibility of travellers, respond quickly to emergencies and reduce operational risk.
Yes. ATPI was acquired by Direct Travel in September 2025, creating one of the largest travel management companies driving over $6 billion in annual total travel volume. Together, they serve clients in 100 countries worldwide across the global corporate, leisure, sports, events and specialised travel sectors including energy, marine and mining travel.
Travel Sustainability
Travel management companies support sustainable business travel by providing visibility of travel emissions throughout the booking lifecycle and capturing data for carbon analysis reporting, thereby encouraging bookers and travellers to opt for lower-emission options. Advanced CO2e reporting capabilities ensure clients have audit-ready emissions data at their fingertips. This integration helps clients align their travel programmes with ESG goals.
Yes. ATPI helps organisations measure, monitor, reduce and compensate for their carbon travel emissions. ATPI Halo is a consultative travel sustainability service that helps businesses understand their carbon impact and make proactive choices for greener travel. Measuring standard emissions data helps clients understand where their travel emissions are coming from. Advanced data and reporting options support the implementation and management of carbon budgets and carbon pricing. ATPI also enables clients to integrate Sustainable Aviation Fuel (SAF) to reduce aviation-related emissions and carbon offsetting options to address unavoidable travel emissions into their travel programs.
Companies receive traveller carbon footprint data from their TMCs and expense providers, enabling them to track emissions from flights, hotels, rail and ground transport. While on and offline booking platforms provide estimated emissions pre-trip, post-trip reporting dashboards help organisations analyse and reduce the environmental impact of their business travel. Advanced travel and events data platforms can combine TMC and expense data and provide analysis at the traveller level.
Travel Management Technology
Using travel management technology helps businesses improve efficiency, reduce costs and gain greater visibility over all travel activity. Travel technology also improves the traveller experience through automation, real-time updates and streamlined booking processes.
ATPI offers a range of travel management technology including online booking tools, duty of care systems, travel expense integrations, reporting dashboards, sustainability travel technology and crew change logistics technology. All of ATPI’s technology can be accessed using ATPI TravelHub, a centralised dashboard that brings all tools together into one place.
Avenir: Travel Edition is a global corporate travel platform by Direct Travel that is designed to replace the fragmented systems and disconnected data that slows down business travel. Avenir runs on a single global instance that brings together travellers, travel managers and travel advisors on one platform to book trips, solve problems and track spend without switching systems.
Crew change logistics technology helps manage the movement of crew to and from vessels or offshore sites. This technology coordinates travel, accommodation, visas and transport while providing real-time visibility of crew schedules and movements. ATPI offers crew change logistics technology through ATPI CrewHub and ATPI CrewLink.
Marine, Mining and Energy Travel
Sector-specific travel specialists like ATPI understand the operational, logistical, and compliance challenges unique to industries such as marine, mining, energy, sports and events. This expertise and decades of experience help businesses manage complex itineraries, coordinate workforce travel and manage disruptions and last-minute changes more effectively.
Energy sector companies benefit from using an established travel partner like ATPI who can offer global reach, 24/7 support, sector-specific experience and strong duty of care capabilities. A travel partner should understand how to manage the unique challenges of energy sector travel including compliance requirements and arranging travel to remote and complex destinations.
Travel management companies support remote and offshore workforce mobility through coordinated crew rotations, charter travel, visa support, accommodation management and real-time operational assistance. This helps energy, marine and mining organisations move crew safely and effectively to locations around the world.
Marine travel specialists like ATPI coordinate crew changes by managing flights, visas, hotel stays, ground transport and port logistics for seafarers and offshore personnel. They also monitor travel disruptions and changing entry requirements to help minimise delays and operational downtime.
Sports Travel
Sports travel management involves planning and coordinating travel for professional sports teams, including athletes, coaches and support staff. Sports travel management involves organising flights, accommodation, ground transportation, visa support and logistics for teams, ensuring they arrive at their events on time and ready to compete.
Sports teams use specialist travel management companies because sports travel involves managing complex itineraries, tight schedules, excess baggage requirements and last-minute changes. Specialist sports travel providers like ATPI understand the unique operational demands of professional sports teams and can provide dedicated 24/7 support during travel.
ATPI supports professional sports teams and organisations through providing tailored travel programmes that include team travel planning, arranging flights, sourcing accommodation, visa support and providing 24/7 travel assistance. ATPI provides sports travel management for teams and governing bodies including Team Netherlands and the Dutch Olympic Committee.
Event Management
Event management refers to the planning, coordination and delivery of business events. This could include business meetings, conferences, exhibitions or live experiences. Event management typically includes venue sourcing, attendee management, travel coordination, logistics planning, supplier management and on-site event delivery.
Yes, ATPI provides end-to-end event management for business meetings, conferences, exhibitions and large-scale international gatherings. ATPI supports organisations throughout the event lifecycle, from planning and venue sourcing to attendee management, travel coordination and on-site delivery. ATPI also provides a guest management platform, ATPI EventsHub, that coordinates invitations, guest registrations and attendee tracking.
Combining travel management and event management provides organisations with a single partner to manage attendee travel, accommodation, logistics and event delivery. This improves efficiency and provides greater visibility across the entire event programme.