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Elevating corporate engagement through seamless event management in Indonesia
The Client
Weber Shandwick, a prominent global public relations firm based in Jakarta, Indonesia, faced the challenge of organising internal events and business travel efficiently. Seeking a solution, they turned to ATPI, a renowned Travel Management Company (TMC) known for its global network with local services.
The Challenge
The client’s decision to partner with ATPI was driven by the need for a reliable TMC with a proven track record. With the aim of having a different and unique travel program compared to prior years, the client sought a more personalised approach which led them to outsource their event management and travel needs to ATPI, expecting tailor-made programs, value-added advice, and consistency in planning.
The Solution
Armed with an experienced team in Indonesia, ATPI embraced the challenge, crafting bespoke, quality programs tailored to the unique needs of Weber Shandwick. A key focus on venue selection, accommodation, transportation, and engaging activities ensured the success of the event undertaken by ATPI.
The team curated an impressive glamping (glamorous camping) program, offering luxurious accommodation for discerning clients. Reserving space at this exclusive venue, known for its typically challenging availability, posed no obstacle for ATPI, as they efficiently allocated rooms according to client specifications.
Notably, ATPI facilitated group bookings in the business class of the recently launched WHOOSH Train, the inaugural high-speed rail service in Indonesia and Southeast Asia. This showcases ATPI’s prowess in navigating the Meetings, Incentives, Conferences, and Exhibitions (MICE) market, consistently exceeding client expectations with their meticulously planned and executed programs.
The Result
The collaboration between Weber Shandwick and ATPI yielded immediate positive outcomes. Participants enjoyed well-organized events with top-notch service, aligning with the client’s goal of building employee cohesion and engagement. Feedback from client Point of Contacts (PICs) and participants was overwhelmingly positive, cementing ATPI’s position as the official vendor for travel and event management.
“The chosen accommodation was truly exceptional, leaving a lasting impression that makes one eager to return with family. The services provided by the ATPI team were outstanding, with a special mention for their responsiveness and attention to detail. A delightful example was our request for a cake, promptly and seamlessly fulfilled, reflecting the team’s commitment to ensuring every aspect of our stay was accommodated with care. Overall, a fantastic experience that we thoroughly appreciated and loved.”
Listya, Office Manager at Weber Shandwick Indonesia
With the success of the partnership, the client is poised to plan future overseas trips in collaboration with ATPI. ATPI’s commitment to providing unique, high-quality, and customised events and travel programs has added significant value to Weber Shandwick’s business. Beyond mere satisfaction, ATPI consistently exceeds expectations, offering an unparalleled level of service. The seamless execution of events and travel programs has laid the foundation for a continued and thriving relationship.