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Emergency Numbers

If you need emergency support during your trip, please check your ATPI itinerary for our dedicated emergency numbers.

If you have no access to your itinerary, or in the event that there are no emergency numbers listed, then please contact your local servicing office.

Our offices

Country Number
Angola (Zepa) 00351 96 173 8884 
Angola (Expresso) 0027 31 566 8350
Argentina 0054 911 32447 436
Australia  0061 3 9658 6222
Austria 0043 151 651 999,
0043-1-51651-999
Azerbaijan 00994 5021 63136
Belgium  00323 218 10 50 
Benin +229 69 94 82 41,
+229 61 83 62 00
Brazil +55 11 3218 7300,
+55 21 3974 7450,
+55 11 3218 7301
Brunei 0060348106820
Burkina Faso 0027 31 566 8350
Cameroon +237 6 50 14 76 14
Canada – Montreal (Events)  001 833 613 2874 
Canada – Toronto  001 833 613 2874
Canada – Montreal 001 514 748 2522 / 001 800 263 1163 
Chile 0056 9 5616 9406
China – Beijing  0086 311 8523 7870 – For Marine
0086 13916878539   – For Corporate 
China – Shanghai  0086 311 8523 7870 – For Marine
0086 13916878539   – For Corporate 
Colombia 0057 1 7954750
Cyprus  00357 25 583144
Czech Republic 00420 775 866 797
Democratic Republic of the Congo 0027 31 566 8350
Denmark  0047  21 38 78 80 
Ecuador 00593999703532
Egypt 0027 31 566 8350
Equatorial Guinea 0027 31 566 8350
Finland  0035894272013 
France  0033 176 49 00 33 / 0033 497 03 70 00 
Gabon 0027 31 566 8350
Germany 0049 (0)40 822125 370,
493069802351,
+49 30 526850300,
+49 30 69802111
Ghana 0545186999
Greece 0030 210 9231100 
Hong Kong  00852 2832 3690 (corporate) / 00852 2833 5083 (EXT 8400 Marine ) 
India – Mumbai  0091 22 611600300 / 0091 22 6116 5555 
India – New Delhi  0091 11 4615 2772 / 0091 11 4615 2773 / 0091 11 4615 2774 / 0091 11 4615 2775 / 0091 11 4615 2776 
Indonesia  006221 5093 9450 
Iraq 964 750 116 9990
Israel +972548998414
Italy 0039 010 2715960
Ivory Coast 0027 31 566 8350
Japan 0081 3 67040409
Kazakhstan 00 7 701 914 87 01,
00 7 701 914 87 02
Kenya +254 722 684 989
Kuwait 00965 22217475 / 00965 66001395  
Latvia 00371 6728 5428
Liberia 0027 31 566 8350
Madagascar +261382936436,
+261342936436,
+261342936442,
+261342936443
Malawi 265885098421
Malaysia  00603 4810 6820 
Mali 0027 31 566 8350
Mauritania 0027 31 566 8350
Mauritius +230 5255 5179
Mexico 0052 55 8880 89 26
Morocco 00212 663 762128
00212 661 209798
Mozambique 0027 31 566 8350
Namibia +264 61 307 108
Netherlands  Your daytime phone number will be connected to T24
New Zealand  0064 21 654000 
Nigeria 2347000202020
Norway  0047 55 30 64 00 
Oman  00968 91954115 / 00968 71594788 
Pakistan 923222371318
Peru 00511 415 5050
0051 975 095 707
Philippines  0063 2 8540 1611 
Poland +48 22 482 01 70
Portugal 00351 96 132 0918
Qatar 00974 44223777
Republic of Congo 0027 31 566 8350
Romania  0040 2 123 15619 
Russia +7 (495) 6642433
+7 (495) 6642434
+7 (495) 6642435
+7 (495) 6642436
Rwanda 250785475652
Saudi Arabia  00966 13 841 3535 
Senegal 0027 31 566 8350
Singapore  0065 6294 9377 
South Africa  0027 31 566 8350 
South Korea  0082 2752 1118 
South Sudan 00254722753899
Spain - Bilbao  0034 94 6941225 
Spain - Madrid  0034 01 0007444 
Spain - Barcelona  +34 912904148
Sweden 0046 84 75 00 00
Switzerland +441234581372,
+441234581369,
+441234581374,
+441234581375,
+441234581376,
+441234581377
Taiwan 00886 9 13573198
Tanzania 255222602303/04/05
Thailand 6621581250
Turkey 904445858,
0090 532 2953 600,
0090 532 2125 555
Uganda +256 787879879,
+256 707936703
Ukraine 0038 044 495 22 33
United Arab Emirates  00971 44249200 
United Kingdom  0044 207 111 8398 
USA – North Haven  001 832 369 1566 
USA – Houston  001 832 369 1566 
Uruguay +55 21 39747450 / 55
Vietnam -962012044
Zambia 00260 976189461