Building Trust in International Markets: How ATPI’s People-First Duty of Care Approach Gives Companies the Confidence to Deploy Staff Safely Across Borders

Successful international expansion depends on one crucial factor: the ability to move people confidently and safely across borders. In today’s complex geopolitical environment, ensuring that employees can travel and work securely is essential for sustaining global growth.

ATPI’s people-first duty of care approach gives organisations the confidence to deploy teams worldwide, even in challenging markets such as the Middle East. With safety, wellbeing, and support embedded into every aspect of travel management, ATPI empowers companies to focus on growth while knowing their people are protected.

A People-First Approach to Global Mobility

At the heart of ATPI’s global success lies its commitment to people. Whether deploying engineers to remote energy sites or coordinating large-scale crew rotations across continents, the company’s top priority is always the safety, wellbeing, and efficiency of travellers.

For ATPI, duty of care isn’t a policy — it’s a mindset. Every travel request, decision, and communication is guided by a proactive approach to risk management and traveller support. By combining risk intelligence, travel management, and local assistance, ATPI ensures that every traveller is informed, protected, and connected, no matter where their journey takes them.

This integrated model not only reduces risk exposure but also builds long-term trust between ATPI and its clients, giving organisations the assurance they need to expand confidently into high-growth, high-potential regions.

Global Reach, Local Expertise

ATPI’s global presence is underpinned by teams on the ground in every energy major region. This structure allows the company to deliver real-time updates, instant crisis response, and 24/7 in-house support, thus ensuring that operations continue seamlessly, even in the most challenging circumstances.

The ability to mobilise teams quickly, share intelligence instantly, and coordinate centrally gives clients peace of mind that their people, and their business are in safe hands.

Strength in Partnership: A Strategic Presence in Saudi Arabia

A cornerstone of ATPI’s Middle East operations is its joint venture in Saudi Arabia, which provides unrivalled local expertise and operational agility. This partnership strengthens ATPI’s ability to navigate the region’s evolving regulatory landscape, manage complex cross-border movements, and offer in-person support when it matters most.

For clients, it translates into smoother operations, faster response times, and trusted local insight, which provides critical advantages when doing business in a dynamic and rapidly growing market.

Confidence to Expand, Backed by Care

As organisations continue to pursue opportunities in emerging and high-growth markets, having a trust global travel partner that prioritises people above all else has never been more vital.

ATPI’s people-first duty of care approach is more than a promise, it’s a proven strategy that enables companies to operate globally with confidence, knowing that their most asset, their people, are supported every step of the way.

Case Study: Navigating Complex Crew Mobilisation Amid Airspace Disruptions

When sudden airspace closures in the Middle East disrupted commercial flight paths, ATPI’s team faced a major challenge: rerouting approximately 120 crew members travelling between Erbil and Sulaymaniyah in Northern Iraq, all while ensuring safety, compliance, and minimal operational delay.

The challenge:
Volatile airspace conditions rendered regular routes unreliable. Immediate rerouting was required to sustain business continuity.

The solution:

ATPI’s experts executed a highly coordinated mobilisation plan that included:

• New Routing via Mardin, Turkey: Identifying Mardin Airport near the Turkey–Iraq border as a viable hub, complete with cross-border ground transfers and customs coordination.
• Manual Hotel and Logistics Management: Securing non-GDS accommodation in remote areas, coordinating customised catering, and managing bank transfer payments, all handled manually and accurately.
• Layover Support: Providing rest and lounge access for crews facing 4–8+ hour layovers in Istanbul.
• Dynamic Response: Managing dual-ticketing strategies, monitoring real-time flight resumptions, and handling last-minute cancellations and refunds, all without any disruption to traveller safety or schedules.

The outcome:
ATPI successfully rerouted all 120 crew members, managed multiple booking systems, maintained 100% invoice accuracy, and achieved zero escalation requirements. The operation demonstrated exceptional teamwork, precision, and resilience under pressure, earning high praise from the client’s Iraq-based teams.

Delivering Confidence Through Experience

This case underscores how ATPI’s global reach, local expertise, and people-first philosophy combine to deliver real-world results. From proactive crisis management to 24/7 operational support, ATPI empowers organisations to send their teams anywhere in the world with complete confidence.

In markets like the Middle East where success depends on agility, reliability, and trust, ATPI stands as a partner that not only moves people safely but keeps businesses moving forward.