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The year that turned travel managers into risk managers

Business travel ground to a halt for many organisations, so where does that leave travel managers?

Although the volume of business travel has been greatly reduced, travel managers are under more pressure than ever before, wanting to prove their worth and develop strategies and programmes fit for a future that feels wildly unpredictable - all at a time when resources are limited, teams are leaner and economies unstable.

As a result, an increasing number of travel managers are finding themselves spending more time on travel risk management than they have done in previous years.

Routes, processes and routines that all of us took for granted prior to the pandemic can no longer be relied on in order to ensure the health and safety of travellers, and the ever-evolving nature of the Covid-19 virus means that it’s challenging to understand where to start when it comes to travel risk management.

Here's how travel managers can best adapt to their new responsibilities:

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