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Emergency numbers

If you need emergency support during your trip, please check your ATPI itinerary for a dedicated emergency phone number

If you have no access to your itinerary, or in the event that there is no emergency number listed, then please contact your local servicing office. 

Country Telephone number
Angola 00351 96 173 8884
Argentina 0054 11 6107 3227
Australia 0061 3 9658 6222  
Austria 0043 151 651 999
Azerbaijan 00994 5021 63136
Belgium 00323 218 10 50
Brazil - Sao Paulo 0055 11 3218 4600
Brazil - Rio de Janeiro 0055 21 3974 7450
Canada - Montreal (Events) 001 833 613 2874
Canada - Toronto 001 416 487 5385 
Canada - Montreal  001 514 748 2522
Chile 0056 9 5616 9406
China - Beijing 0086 311 8523 7870 - For Marine
0086 13916878539   - For Corporate
China - Shanghai 0086 311 8523 7870 - For Marine
0086 13916878539   - For Corporate
Colombia 0057 1 7426777
Cyprus 00357 25 583144
Denmark 0045 3391 5915
France 0033 176 49 00 33
Germany 0049 30698 02111
Greece 0030 210 9231100
Hong Kong 00852 2836 3690 / 00852 3833 5083 / 00852 3833 8400 (Marine)
Hungary 0036 70 4545 590
India - Mumbai 0091 22 4099 3333 / 0091 22 6116 5555
India - New Delhi 0091 11 4615 2772 / 0091 11 4615 2773 / 0091 11 4615 2774 / 0091 11 4615 2775 / 0091 11 4615 2776
Indonesia 0062 21 5790 3078
Ireland 0044 207 111 8942
Israel 0097 23 510 4422
Italy - Genova 0039 010 2715960
Italy - Other Offices 0039 345 1052348
Japan 0081 3 58191204
Kenya 00254 722 583759/ 0254 717 666651
Kuwait  00965 22217475 / 00965 66001395 
Latvia 00371 6728 5428
Malaysia 0060 3 2262 5000
Mexico 0052 5541622950
Netherlands 0031 20 2011 333
New Zealand 0064 21 654000
Nigeria 00234 09060000617 / 00234 09060000618
Norway 0047 55 30 64 00
Oman 00968 24760500
Pakistan 0092 32 2292 4682
Philippines 0063 9 189414557
Poland 0048 224 927 709 (hotels) / 0048 224 927 708 (air) 
Portugal 00351 96 173 8884
Republic of Congo 00242 068379226
Romania 0040 2 123 15619
Russia - Moscow 007 495 9892458
Russia - Yuzhno-Sakhalinsk 007 424 2312050
Russia - Murmansk 007 815 2215316
Russia - Vladivostok 007 423 2513591
Saudi Arabia - Dammam 00966 13 841 3535
Saudi Arabia - Jubail 00966 3 362 3636
Singapore 0065 6294 9377
South Africa 0027 31 566 8350
South Korea 0082 2752 1118
Spain 0034 63 9064243
Sweden 0046 84 75 00 00
Switzerland 0041 43 211 81 82
Taiwan 00886 9 13573198
Thailand 0066 2 2000578 / 0066 2 2000579 / 0065 6294 9377
Turkey 0090 532 2212 55 55
United Arab Emirates 00971 44249200
United Kingdom 0044 207 111 8398
USA - North Haven 001 832 369 1566
USA - Houston 001 832 369 1566
USA - Miami 001 832 369 1566