Trainee Business Travel Consultant - Lowestoft, UK

Trainee Business Travel Consultant - Lowestoft, UK

The ATPI Group delivers world-leading corporate travel and events solutions to organisations operating in a variety of specialist sectors around the world.

The aim that unites every brand, sector, service, and strategy is to deliver what really matters to every single one of our customers.

The role of a Business Travel Consultant is to work with our clients, understand their needs, fulfil their travel requirements and to deliver a high level of customer service at all times.

Trainee Business Travel Consultants will undergo a thorough training program with ATPI’s in house Training Department, learning all aspects of the role and the systems needed to fulfil all aspects of our clients travel needs.

Main responsibilities include, but are not limited too;

• Maintain and deliver a high level of customer service to all of our clients whilst aiming to go above and beyond their expectations.
• Source, recommend and book all aspects of our client’s travel needs which may include, but not limited to; Air, Hotel, Rail, Car Hire and Ferries.
• Be able to think outside of the box, recommend alternative solutions to our clients which offer cost savings opportunities.
• Be confident in managing demanding workloads and working to strict deadlines from both our clients and our suppliers.
• Provide up to date advice on current Covid-19 restrictions and entry / visa restrictions for each relevant enquiry.

Desired Skills and Experience;

• Previous experience in a customer service / customer facing role would be desirable but is not required.
• A willingness to learn and have a ‘can do’ attitude.
• Computer Literate, comfortable using Microsoft Outlook, Word, Excel, Teams etc.
• A strong team player, comfortable working within both large and smaller teams of people.

What ATPI Can offer you

• A competitive salary.
• A career in a fast paced, ever changing industry with the opportunity to progress within ATPI.
• An environment which encourages our people to think innovatively, empowers them to challenge the status quo and promotes integrity in everything we do.

Job Types: Full-time, Permanent

Benefits:

• Wellness programme
• On-site parking
• Free parking
• Employee discount
• Cycle to work scheme
• Company events
• Additional leave

Schedule:

• Monday to Friday

Supplemental pay types:

• Quarterly bonus scheme

Work Location: Lowestoft

Intereseted?

To apply please send your CV to LOWOpsManagers@atpi.com  The closing date is Friday 3rd of February.