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Is offering travellers more choice just asking for trouble?

This is for you if you're looking to reduce traveller noise and improve traveller experience while retaining control

Limited choice of travel and accommodation options is a common reason cited by travellers who book out of contract, as they feel that the choices offered through an organisation’s travel programme aren’t suitable – usually due to location or facilities offered (for example, lack of reliable WiFi…). 

So, will offering travellers more choice suddenly give travel and procurement managers a quiet life? Or is it just asking for trouble? Find out below: