
An important element of customer service that your TMC might be missing
Find out how to benefit from the expertise and knowledge of your TMC’s agents, while enjoying the convenience of booking and managing travel online.
The upheaval caused by the Covid-19 pandemic has meant that more corporates, and their travellers, are relying on their TMCs for support, rather than relying on them for the latest technology.
As travel restrictions began to change at pace and an increasing number of hotels temporarily closed their doors, many travellers found that being able to talk to a human who could advise them on the best course of action regarding their travel provided them with some much needed reassurance.
However, there is a way to combine the two and benefit from the expertise and knowledge of your TMC’s agents, while enjoying the convenience of booking and managing travel online.
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