12th May 2008 - 0870 Telephone Number Problems

We have been experiencing intermittent problems with some of our 0870 telephone numbers today. We are working with our supplier to remedy these faults. In the meantime if you are unable to contact us by phone, please email your requirements to your normal team of consultants.

If you need to talk to someone urgently or do not have access to email please call our central switchboard number on 0870 225 1075 who will transfer you directly to your reservations team.

29th April 2008 - ATP Low Cost Carrier Update

ATP, in common with most corporate travel agents, use a third party system to access airline seats on 'low cost' or 'no frills' airlines such as Ryanair and easyJet who don't distribute their inventory in the traditional method, via the Galileo reservations system.

Recently these airlines have threatened legal proceedings against agents who take data from their web sites and use the data in online booking engines. This has led us to temporarily suspend the access to these airlines from our online booking tools, Ticket Window and Corporate Traveller, as well as from our consumer facing web sites such as TelMe Global Traveller. Unfortunately for now customers using the ATP owned online booking tools will not get access to these airlines.

Currently various legal challenges to these airlines are being undertaken by trade bodies and agencies throughout Europe, and the situation may change shortly. We will of course keep you informed as things develop.

Because of the extra work involved in manually creating such bookings in our Business Travel reservations centres, we are applying the normal fee structure for the journey undertaken at this time.

10th April 2008 - Russian Visa Applications

The Russian Embassy now require that all questions are answered in full on the application forms; if an answer does not apply it will need NA as a reply.

They are also tightening up requirements with regards to US passport holders, all addresses quoted on the application form will also require telephone numbers, even though not specified on the application form.

The Consulate staff have also advised that restrictions will likely to be introduced shortly on visa issuance as a result of the upcoming UEFA Champions League Final on 21st May. There is anticipation of an extra 20,000 visa applications which may cause considerable disruption to the consular section.

Any travellers requiring visas for this period are advised to apply as soon as possible.

10th April 2008 - Uzbekistan Visa Applications

ATP has been advised that with immediate effect all visa applications for Uzbekistan now require a personal application.

2nd April 2008 - Terminal Change for Air France Flights

Air France flights from LHR will now arrive in Paris Charles De Gaulle Airport Terminal 2E (instead of Terminal 2F).

All other Air France flights from the UK and Ireland will continue to operate from Terminal 2F until 29 April 2008, after which these flights will operate to and from Terminal 2E.

For further information please visit http://www.airfrance.co.uk or contact your ATP consultant.