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One of America's leading travel management companies, Ultramar's headquarters are in Midtown Manhattan in New York City. The company services clients from four travel centres and on-site satellite offices right across the US. With over 50 years experience Ultramar employs over 200 people all dedicated to delivering a superior experience to sophisticated and demanding business travellers.
Many of Ultramar's clients are in the blue chip professional service industry with a strong emphasis on law and financial services. Prestigiou??s clients include Davis Polk & Wardwell, Russell Reynolds Associates, CIT, Alliance Bernstein, The Blackstone Group, Abercrombie & Fitch, Calvin Klein and Weight Watchers. Over the last couple of years the company has been working closely with ATP to successfully extend US services into Europe and vice versa.
Peter Klebanow, has been the President and CEO of Ultramar since 1994. He is also the Chairman of GlobalStar Travel Management, the worldwide joint venture partnership of leading travel management companies of which ATP is a prominent member. "Like all of its GlobalStar partners, Ultramar is focused on delivering global travel programme solutions that ensure consistency across continents while leveraging purchasing power, special deals and knowledge," says Peter.
A major player in the travel industry in America, Peter is a member of the Young Presidents Organisation (YPO), ACTE, ASTA and ICTA. He has also held seats on numerous advisory boards and is a regular speaker at conferences such as the Association of Legal Administrators.
Investment in the on-going development of innovative technology to support all aspects of the travel experience is instrumental to the continuing success of the business. "Ultramar's technology is unique because it is built by travel people who understand technology," says Peter. Our in-house team consistently develop technology 'firsts' that are immediately available to all clients."
Sharing the same philosophy, Ultramar and ATP work closely together using their independent skills to manage international clients. Ultramar, like ATP with Ticket
WindowTM, offers each client a unique, highly responsive suite of travel technology. This technology services both the traveller and the travel manager and is designed to help them make more informed travel decisions.
In addition to their proprietary software, both companies work together on global solutions such as DataStar, the multi-national management reporting tool used by over 50 countries in the GlobalStar travel management partnership.
Hands on management team
Peter leads a hands-on management team all of whom have in-depth knowledge and extensive experience in the industry. Online Programs Consultant, Barbara Bertini, for example, has spent over 25 years in the industry including Passenger Sales and Client Relations for American Arilines. Barbara works closely with Account Management and Operations to assist clients with online booking tools and the development of online adoption to meet each client's specific goals.
Vice President of Information Technology, Thomas Chermack, has been a driving force behind Ultramar's ability to surround every client with smart technology that is intelligently employed to support all aspects of the travel experience. Heading a department of eight IT staff Thomas personally seeks to get unique technological feedback from colleagues?? in order to see what works best for them, and ultimately, their client.
A completely different career as a studio musician and an interest in music composition software led him into the technology field. This interest, together with over eight years as a travel consultant, gave him the idea of improving the traveller's overall experience through better technology. Since joining Ultramar ten years ago he has developed a whole raft of agents' tools, applications, web-based technology and other industry firsts. Uniquely, his work reflects the fact that Ultramar's product offerings are built by travel people who have a real understanding of technology.
Deliver best value
For both ATP and Ultramar, membership of the GlobalStar network of leading travel management companies worldwide allows both organisations to service clients on a truly global level using expert local knowledge to deliver best value.
"The travel industry market requires a global footprint and sourcing has changed forever how partners need to adapt and work together," comments Peter. "Its incredible how aligned our business are - ATP and Ultramar. With a common focus on concierge level service, value add and cost savings - we really find cross selling clients much easier than some might imagine.
"We and ATP are both very good at what we do and together one and one make far more than two." |
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Peter Klebanov
President & CEO of Ultramar
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Jeremy King
Head of Marketing
ATP The Advanced Travel Partner
10 Leake St
London
SE1 7NN
Tel: +44 (0) 870 990 6900
Fax: +44 (0) 207 803 3055
Mob: +44 (0) 776 525 4550
E-mail: jeremy.king@atpi.com
Beverley Allen
Tel: 01525 716745
Mob: 07952 234292
Mob: +44 (0) 776 525 4550
E-mail: beverley.allenpr@aol.com |
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